Window World of Omaha carries a full line of replacement and new construction windows and doors, as well as an expansive line of vinyl siding, which leading manufacturers make to our specifications. We are a manufacturer-direct full-service company. All Window World vinyl products are made from virgin vinyl rather than recycled vinyl, have a lifetime warranty, and never need time-consuming puttying, scraping and painting. Just wipe the frame clean with a little soap and water--that's all you ever need to do!
Business highlights
24 years of trusted experience
Services we offer
Sale and installation of vinyl replacement windows, casement and awning, slider, gutters, patio, entry and garage doors & vinyl siding.
We had a patio door installed about five years ago. We had a screen door that was not fitting properly. It turned out the threshold needed reinforced. This was a simple fix. The crew was very professional and not only fixed the issue but cleaned up before they left. We were very satisfied with this company.
Description of Work: A maintenance request
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amanda C.
01/2018
5.0
replacement windows
 + -1 more
Window World was great! The job took longer than the predicted day (it's an old house and nothing is easy, so this wasn't surprising to me). They came back and finished the wraps on a different day but got all the windows installed on day one. It has made a huge difference in keeping the heat in this winter and reducing the noise from outside (we had the original windows on a hundred-year-old house). I would absolutely hire them again.
Description of Work: Replacing 11 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Mary Margaret J.
01/2017
5.0
replacement windows
 + -1 more
The two installers, Ryan and James, were fabulous. They were extremely courteous. They took their time to make sure everything was properly installed the first time. Ryan took the time to answer any questions that we had.
Description of Work: Installed all new windows in our house plus a set of patio doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Sonya N.
11/2015
4.0
replacement windows
 + -1 more
They came out measured all the windows and after a few months made an appointment to install them all. there were 3 guys who came to install tbe 10 windows, did the install in one day, was surprised how. Fast they installed all 10 windows and the trim on the outside. The only thing wrong that we saw was one screen on one of the windows on front was one side was smaller then the other told them about it and they ordered a new one.
Description of Work: Gave us all new windows for our whole house, 10 windows in all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,000
Shelly H.
11/2015
5.0
doors, replacement windows
 + 0 more
From start to finish the whole process was painless. The sales rep was both patient and professional, presenting all our options and answering all of our questions. We didn't feel rushed or high pressured in any way. The installation timeline he gave us was right on schedule. We were very impressed with the installers who arrived on time, worked efficiently, put down tarps in front of each window opening and vacuumed the area when finished. The factory made a mistake on the patio door but the correct one arrived and was installed within 2 weeks. We did not do total window replacement but opted to replace the windows and keep our original trim. We are extremely pleased with the appearance and quality of the windows and our entire experience with this company.
Description of Work: New pocket windows and patio door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Raymond Z.
10/2015
5.0
replacement windows
 + -1 more
Removed and installed window's and trim. Very knowledgeable and proficient. Work was precise and caulking was perfect. Clean up was outstanding. Crew was courteous and showed how to operate the window's. Use only this crew to do your window's. House looks sharp now. Based on their work will have to get the siding and gutters done next by this company.
Description of Work: Remove and replaced window's
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Chapin S.
10/2015
5.0
remodeling, replacement windows
 + 0 more
We chose this company because of the value. The windows were installed correctly and we have noticed a difference in our energy costs. It was done on time and they were easy to work with.
Description of Work: Replaced attic windows and one kitchen window.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
David N.
08/2015
5.0
doors, garage doors, replacement windows
 + 1 more
Window World?s crews did wonderful work. Both the window crew and the siding crew were prompt, courteous, and professional and performed their jobs very well. I would be happy to have them back again if I ever need anything else. I do recommend them!
Description of Work: Replaced all windows, sliding patio door, and garage entry door. Install new exterior siding and insulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Jennie C.
07/2015
4.0
replacement windows
 + -1 more
Salesman was very nice and explained all options thoroughly. Windows were ordered and installed in a timely manner. I wish the installers were a little more thorough in their clean up. After they had left, I noticed there were some grungy smears on the windows that were difficult to clean. Also not too impressed with the fitting of the screens - in a few places, the screens don't fit flush against the frame, so there are slight gaps where bugs can enter. Not sure if that was a manufacturing defect or sloppy installation work. I think this is one of those "you get what you pay for" scenarios.
Description of Work: replaced 3 bedroom sliding windows, 1 bathroom sliding window, and 1 kitchen 3 pane sliding window.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$2,200
Bill N.
05/2015
1.0
replacement windows
 + -1 more
Nice demonstration, ridiculous prices.
Description of Work: Quoted a job at more than twice the cost of three other contractors. On top of that, theirs is a pocket installation rather than a full installation. Apparently they fish for suckers to grossly overpay.
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$10,000
Response from Window World of Omaha
Hi (removed member name), Thank you for your feedback. We are sorry you feel that our pricing is higher than normal. It is sometimes hard to compare when it is not apples to apples. Please contact us at 402.537.7313
Mark F.
06/2014
1.0
replacement windows
 + -1 more
Installers showed up after 90 day wait. ( were told 6-8 weeks). One window installed fine with no problems. The other window was two small leaving a 1 and 1/2 inch gap on both sides. Installers said it was probably a window they had in stock instead of the special order window we ordered. They screwed 5 screws on each side leaving this huge gap they covered with scrap trim. Next day caulking cracked around window. Contacted saleslady who contacted manager with no satisfaction. The bill said we were charged $250 for measuring and setup and felt since the windows were wrong size we shouldn't have to pay that fee. Disputed through Chase credit card and they wanted a 3rd party to come out and dismantle window to document poor installation. This cost more then $250 so we dropped it. If you are considering this company ask your self 'What brand are these windows'. Then go look at a Pella window.
Description of Work: Bought two windows to be installed. Special ordered correct size.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$1,000
JULANN S.
06/2014
4.0
replacement windows, doors
 + 0 more
salesman was honest and install was done quickly. It did take a tad bit longer than the 5-7 week estimate.The windows turned out really nice.
Description of Work: installed 2 double hung and a picture window.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,600
Linda K.
05/2014
4.0
garage doors, replacement windows, doors
 + 1 more
Took much longer than the salesperson told me that it would take to get the windows in and installed. When installer came to install the garage door, he didn't have two remotes for a two-car garage. Wouldn't you check that BEFORE you left the warehouse to install? Garage door was installed -- looks and works great. Finally after about 12 to 13 weeks after my down payment, window installation was scheduled. Salesperson told me that it would take one full day for install, but when I was called to schedule install, they told me it would take two full days. So, I had to take two days off work. While they were installing, a city building inspector showed up and informed me there was no permit for the install. Apparently, in Council Bluffs, YOU MUST HAVE A PERMIT. I found out that Window World knows this, and requires the homeowner to pull the necessary permit. It would have been nice to have been informed of that by the salesperson. If she had told me that I would need a permit and that I had to get it myself, I would have done so. As the installers were putting the windows in, I noticed one of the screens in the double-hung kept falling down in its track from the top to the bottom. The installer told me that was the problem with the "half-screens" and that's why he installed full screens on his windows at his house. I was not even told that only half my window would be covered by screen and not the whole window. I wasn't told this was an option. More information withheld from me by the salesperson. Day 2 of install, the sliding door was missing the wheels -- very important if you want the door to slide. Of course, the installers didn't realize this until they had already removed the old door, so I already had this big, gaping hole in the side of my house while we waited for someone to come with the permit and the wheels. Everything got installed,and I still have to add some trim to the outside and paint and touch up areas around a few of the windows that I replaced with a different style. So far, I'm happy with the product, but it took THREE WEEKS after the garage door was installed to finally get my second remote. I am not happy with the lack of or incorrect information provided to me by my salesperson. I spent a great deal of money on this, and I expected better customer service from the beginning. Things were not done in the fashion that she said. I just would have appreciated a more up-front approach so I had a better idea of what to expect out of the experience.
Description of Work: Installed 10 windows, a storm door, a sliding door and a garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$11,000
robert R.
04/2014
5.0
replacement windows
 + -1 more
Bought 3 windows for a good price. Seems like good quality, the installers were even a few minutes early.
Description of Work: Good value
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Linda K.
02/2014
5.0
replacement windows
 + -1 more
Haven't had the windows installed yet, but the salesperson was prompt, professional and I really appreciated her "can do" attitude. I asked about a particular design I was looking for in a window. They don't currently offer that style, but she checked and for no extra fee, they could design them for me. She is going to take pictures and they will begin offering this design choice to their customers, but I will be the first!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Janet K.
05/2013
4.0
replacement windows
 + -1 more
We decided against using this company based on condition of their showroom.
Description of Work: Got a quote for new patio door and four windows. Sales rep was super nice guy who looked over windows and measured. Gave me a written estimate. He also kind of jokingly gave me a hard sale pitch, repeatedly asking for a deposit check. He suggested we visit their showroom to make a decision. We visited a competitors showroom first and were very impressed. Then we went to Window World. Their showroom was not impressive. The sample windows were dirty and had residue from previous sale stickers. . They claimed to sell a kitchen garden window 5 times a year but could not give us the name of an actual customer or a photo of one they had installed. Then we talked about the bay window we had been quoted a price on. Turns out they did not even know if they could get one in the size of my opening! After quoting a price. I was very disappointed. We decided on the other company, price was similar but quality far superior.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Randy R.
04/2013
5.0
gutter repair, siding, replacement windows
 + 1 more
They started the job when they said the would and did a great job overall
Description of Work: I have used them over two years for windows and than later siding/gutters and would highly recommend them,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Chad P.
11/2012
2.0
replacement windows
 + -1 more
The windows they installed were very cheap and the quality of the windows were terrible. The guy that came to install the windows, we had to kick him off the job site; he was literally stuffing paper towels in between the windows and the wall of the house as insulation. He was also shoving all kinds of caulk in there. When I asked him about it, he said that was how they fixed it. I am not a window installer, but I was pretty sure paper towel does not insulate a home. They then sent someone else to do the window installation, which was better. However, I would never call them again.
Description of Work: They installed windows in our home.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Thomas P.
12/2007
3.0
replacement windows, doors
 + 0 more
Wanted clean & swing windows with grids. Salesman mis-marked contract for sliders, and forgot totally about grids. Salesman forgot to list that I had existing windows made of metal, which cost about $2,000 more to have installers remove old windows. I had to pay $600+ to get new sashes with grids. Was told by Windwos World co-owner that I would have to pay another $9,000 to get the clean & swing windows. We got exactly what was on the contract, but were misled by the salesman into believing that what he checked was what we wanted. If we had gotten what we wanted, it would have cost us $400 more than what we paid.
Description of Work: Replaced 10 windows, one patio door, and one front entrance door.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$9,000
Response from Window World of Omaha
We are very sorry that you are getting condensation on the inside of your windows. I will have our service dept give you a call to set up a time for our service guy to come fix your windows as soon as possible.
Anne E.
06/2007
3.0
sunrooms
 + -1 more
Company sold us the room in the winter, we had to call several times in the spring to get them to start. They put up the room in two days, which was great. The finishing work was terrible. They left gaps in the seems, under the doors. Left hex bolts sticking up in thresh hold/trip hazard, covered outlet made in error with a plate and mismached screws. Called, they came back, cracked the outlet plate and left it, left gaps under door, dented thresh holds and dented the doors trying to pound the hex bolts down. They left no message or note. We had to call them again to come repair the damage, they said "that's all we can do", and we've gone through BBB and are trying to arrange a contractor of our choice to repair the damage. World of Windows and Patio is refusing to pay. Original response was extremely unprofessional, accusing us of "not wanting to pay". We payed the bill in full, they still have not made repairs. Terrible company to work with, would not recommend them at all.
Description of Work: Added an 8x12 patio room to our home. Cement foundation, flexible material for windows, which are a good deal. Clear to see out of, easy to clean. sliding windows are very nice. Finish work and customer relations, TERRIBLE!
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$14,000
Response from Window World of Omaha
WORLD OF WINDOWS SOLD THE MEMBER A THREE SEASON PATIO ROOM ON 1/31/07 MID OF WINTER, WE TRIED TO START THE ROOM SOONER BUT BECAUSE OF WEATHER WE HAD TO WAIT. WE HAD A BLIZZARD LIKE STORM AT THAT TIME AND THE MEMBER WAS UNDERSTANDING AT THAT POINT. WE RETURNED ALL CALLS AND THE JOB WAS STILL DONE AS PLANNED IN A TIMELY MANNER. WE WALKED THE JOB WITH THE MEMBER AND WENT OVER THE JOB. WE FIXED THE OUTLET COVER, LOOKED OVER THE SEEMS, AS FAR AS THE HEX SCREWS GO THOSE ARE USED BY EVERY COMPANY TO HOLD DOWN THE THRESHOLD TO CONCRETE. WE DID ALSO REPLACE THE ORIGINAL THRESHOLD THAT WE DAMAGED, WE ALSO TOLD THE MEMBER IF THE MANUFACTURER CAME OUT WITH A DIFFERENT SCREW WE WOULD REPLACE THEM AT NO COST. WE HAVE SPOKE WITH THE BBB AND IT HAS BEEN RESOLVED. WE DID NOT ACCUSE THE MEMBER OF NOT WANTING TO PAY, IN FACT WHEN WE WALKED THE JOB WITH THE MEMBER AND THE SERVICE WAS DONE WE ASKED HIM ABOUT FINAL PAYMENT AND HE RESPONDED WITH I CAN GIVE YOU A CHECK NOW OR I CAN MAIL IT. WE RESPONDED WITH WHAT EVER WORKS BEST FOR YOU, HE DECIDED TO MAIL THE CHECK. THAT IS WHEN THE PROBLEMS ARRIVED. BOTTOM LINE WE DO A LOT OF PATIO ROOMS AND COVERS A YEAR AND WE FIND IT TO BE A LITTLE STRANGE THAT WE HAVE THIS COMPLAINT AGAINST US NOW. WE HAVE RESPONDED TO ALL CALLS AND HAVE COMPLETED ALL SERVICES. WE ARE NOT A TERRIBLE COMPANY, WE ARE ACTUALLY A WELL ORGANIZED AND SUCCESSFUL COMPANY.
DAN M.
10/2006
5.0
sunrooms
 + -1 more
Excellent, great from the sales team, the installation, and everyone in the office. We just love our room and will recommend to everyone.
Description of Work: Install all season patio room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,500
Response from Window World of Omaha
THANKS, YOU WERE A PLEASURE TO WORK WITH ON THIS PROJECT.
BRENNAN N.
10/2006
5.0
replacement windows
 + -1 more
Did a fine job for the price. The windows were installed when promised, and the installers cleaned up the mess very well.
Description of Work: Replaced windows on a couple of occasions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
GEORGE L.
09/2006
4.0
replacement windows
 + -1 more
They were the least expensive company of my other quotes, but overall they just didn t use common sense. When removing the old windows, they didn t pick up the broken glass. They left the windows lay in the driveway and it snowed. They just weren't very neat about how they handled the whole job.
Description of Work: They installed 20 new windows for me in my 2400 square foot home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$10,000
Response from Window World of Omaha
WE DID DISCUSS THIS PROBLEM WITH THE CREW AND APOLOGIZED TO THE MEMBER; AND I BELIEVE HE HAS BOUGHT MORE WINDOWS SINCE THEN.
ROBERT C.
08/2006
4.0
replacement windows
 + -1 more
I haven't had any problems with the windows, and they're a good window, but recently, I noticed a gap around them. It doesn't seem to really make much difference, because I haven't noticed a difference in the heating or cooling bill. When I lay on the floor, I can see the gap, because the trim around the window wasn't cut right. Overall, they did a good job, cleaned up the mess and I am pleased with the windows.
Description of Work: The installers installed two new Oreo vinyl double pane sixty by thirty five inch windows. They removed the old windows and hauled them off.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Window World of Omaha
IF YOU HAVE A PROBLEM, REMEMBER YOU HAVE A LIFETIME WARRANTY WITH NO COST TO YOU.
PAMELA C.
08/2006
1.0
replacement windows
 + -1 more
I have been telling everyone about a bad experience with this company. I went to the showroom and picked out the windows. I paid a $1,000 deposit. Someone was to come and measure and give the exact cost. I kept calling but nobody ever showed up to measure the window spaces.
Description of Work: I wanted three replacement windows installed in my home. Unfortunately, the company took my money but never showed up to do the work.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$1,000
Response from Window World of Omaha
THIS MEMBER CAME INTO OUR SHOWROOM AND ORDERED WINDOWS. SHE SIGNED A CONTRACT AND WE WERE TO MEASURE TO ORDER WITHIN 7-10 DAYS. BEFORE WE GOT OUT THERE, SHE CALLED AND SAID SHE COULDN'T DO THEM RIGHT NOW BECAUSE OF LACK OF MONEY. WE TOLD HER WE WOULD HOLD HER CONTRACT UNTIL SHE HAD THE MONEY. THEN SHE CAME UP WITH ALL THESE EXCUSES OF HOW WE MESSED UP SO SHE WANTED HER MONEY BACK. SHE EVEN HAD HER SON CALL AND THREATEN US. WE SENT HER MONEY BACK MINUS A PROCESSING FEE BECAUSE OF ALL THE TIME SHE WASTED OF OURS BY LYING TO US. WE EVEN ASKED THE ATTORNEY GENERAL WHAT TO DO AND THEY HAD NO PROBLEM WITH THE WAY WE RESOLVED THIS MEMBER'S PROBLEM. HER COMMENTS ARE VERY MISLEADING AND WE WOULD NEVER KEEP SOMEONE'S MONEY AND NOT DO THE JOB, IT'S RIDICULOUS AND A LIE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Siding,
Sunrooms and Patio Enclosures,
Gutters,
Garage Doors,
General Remodeling,
Egress Windows
FAQ
Window World of Omaha is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 1:00 PM
Window World of Omaha accepts the following forms of payment: Check,MasterCard,Visa
Yes, Window World of Omaha offers free project estimates.
Yes, Window World of Omaha offers eco-friendly accreditations.
No, Window World of Omaha does not offer a senior discount.
No, Window World of Omaha does not offer emergency services.
Yes, Window World of Omaha offers warranties.
Window World of Omaha offers the following services: Sale and installation of vinyl replacement windows, casement and awning, slider, gutters, patio, entry and garage doors & vinyl siding.