Heating and Air Conditioning, China Repair, Natural Gas Lines
About us
Wichita heating & cooling is family owned and operated company by 2nd and 3rd generations Bill & Chris Wichita. Wichita is a carrier factory authorized dealer, in business in the Omaha area since 1948. they are a mid-sized hvac company with 10 employees, with licensed and certified technicians. Wichita offers a full range of name brand equipment and accessories for the residential and light commercial markets, specializing in service and repair and replacement system installations.
2010 service rates: $79 in-home service call diagnostic fee $169 after hours in-home service call diagnostic fee 24/7 emergency on-call service flat rate repair pricing 15% service discount for service plan customers free in-home estimates. Additional DBA - Wichita Engineering Service Inc.
Business highlights
76 years of trusted experience
Emergency Services Offered
Services we offer
Sales, repair and installation of heating and air conditioning equipment, all gas, electric heating and cooling equipment, sheet metal, duct manufacturing.
It went well! The men were extremely professional and kind. I was doing work outside and if their stuff accidentally prevented me from moving around they moved it and apologized. I let them know we were trying to upgrade the home and that there was a small gas leak downstairs but it wasn’t enough to be harmful to one’s health and they put in a new gas pipe and changed the rusty valve on my water heater (that they noticed on their own) and fixed that too without additional cost!! If they quote you a price and more work needs to be done, there are no hidden fees. They just do the work for the quoted price. They are so wonderful!! I wouldn’t go with any other company!!
Description of Work: A/C Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,780
Jan N.
01/2019
5.0
heating & air conditioning/hvac
+ -1 more
The scheduling went very well. Aldo was perfect. Courteous, professional, on time, knowledgeable. This is our second experience with Wichita Heating and Cooling and both have been excellent experiences. This company does not try to sell you a new furnace or air conditioner when they can fix it for much much less.
Description of Work: Our burners in our furnace or not igniting. This happened once before and so I suspected it was a dirty sensor. I called Wichita heating and cooling last evening their service picked up, I got to speak with Aldo who was on call for after our services. We decided to have someone come out this morning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$143
Jan N.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
The service person was prompt, professional and gave us much better news. I give high price to Ramon, but I'm certain from all of your positive reviews you have several excellent technicians working for you. We were told the unit could be fixed want to keep an eye on, that if the solution did not work part of the expense would be credited to another solution. It was a real world answer. We will be back for all of our servicing. Call Wichita heating and cooling for one of your bids, you won't be sorry you did so!
Description of Work: We were told by another company that we need a new air conditioner and a new furnace. To the tune of $12,000. I read some reviews on Angie's list and I also reached out to my neighbors on my neighborhood app and Many recommended Wichita heating and cooling. They told me not to have anything done until I spoke with you. I'm so happy we called you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen W.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Another company told me I would have to get a new A/C. Wichita Heating & Cooling was able to fix my A/C at a fraction of the cost of a new unit. Wichita had told me that if the repair did not work, they would deduct the repair price off of a new unit. Service tech was professional and friendly. The A/C has been working fine since the repair.
Description of Work: A/C repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
MaryAnn S.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Professional, on time and hard workers.
Description of Work: Repair air conditioner pad on heat pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Victor R.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
My A/C went out on June 30th and my warranty's provider could not get to me until July 7th. I called Wichita on July 3rd and they came out within 3 hours, right on time as promised. The service rep, very professional and service-focused, diagnosed and took care of our problem and we had cool air again. I did not want to spend the July 4th holiday without A/C. Although the repair was not covered by my warranty company, it was worth paying out of pocket for my family's comfort. Thank you Wichita for your quick response.
Description of Work: Repair A/C.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$338
jordan B.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
The work was done quickly and very high quality. I recommended them to my coworker, and she had a similar experience. Great company that I will be using in the future for other homes.
Description of Work: Installation of HE a/c and furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donald K.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
The work crew was professional, friendly and cleaned up after the job was done. All in all, a very positive experience.
Description of Work: I had a new high efficiency heater and A/C installed in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary Z.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
About 75% of the cost of previous provider.
Description of Work: Annual furnace and heat pump maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Michael R.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
We've had the same service guy for as long as I can remember. He's like part of the family.
Description of Work: We have had Wichita maintaining our heating and cooling system for years. Our annual maintenance agreement has kept our 1980' furnace and 1960's air conditioner running without any major issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Thomas F.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
Outstanding service from the estimate to the installation at a fair price. Very knowledgeable and professional. Would definitely hire again.
Description of Work: New furnace and air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregory W.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
Very professional work from sale to install. Wichita provided the most detailed bid at a fair price. They did not balk at my request for a rebid on a new model. The install was fast, care was taken regarding the carpeting and cleanup, and the staff was professional and courteous at all times. There was actually a small glitch in the process, the new thermostat was faulty. But Chris Wichita oversaw the re-installation of a new thermostat immediately, and was always in touch during the entire process. Negative becomes positive in the hands of professionals. No regrets, we are very happy with Wichita and our new Carrier furnace.
Description of Work: Install new Carrier furnace, humidifier, and thermostat
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
joel W.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
Company installed a temporary AC unit, which we used for several days until the new unit could be installed. The weather was very hot and this was a lifesaver. The techs were professional, courteous, and punctual.
Description of Work: Determined I had a bad condenser and installed a new air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,950
Kelli H.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
Everything went very well. Wichita came recommeded from a co-worker who had used them in the past and so had their extended family. Chris Wichita was very responsive to my questions throughout the bidding and installation. Wichita's bid was much more reasonable than one of the large companies we recieved a bid from. The crew was very pleasant and professional and did a nice job of cleaning up. I also didn't feel like Wichita tried to up sell me on anything. Chris listened to what I wanted and then gave me some choices. Overall, we had a great experience and would recommend them.
Description of Work: Took out old AC and furnance and installed a new 5 ton high efficiency furnance and AC with zoning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,280
Sara R.
05/2015
1.0
heating & air conditioning/hvac
+ -1 more
he arrived at 3:50 ...ten minutes inside the window they prearranged. And it went downhill ftom there. Kept saying he hoped he could fix it. Spent 15 minutes out in his truck. Was gone in 25, but he had to charge me an hour of service, that 80 fees just got him to the door. ..and that's a quote from the service guy. No parts, 15 minutes and it was 135. choose someone who's not out to screw the customer for ecru penny
Description of Work: furnace repair
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$135
Response from Wichita Heating & Cooling
Thank you for the feedback (removed member name), whether positive or negative it helps us to try to provide the best service possible. I'm sorry you feel that you had a bad experience. I would like to clarify pricing, though, in that we do not charge by the hour. We use flat rate pricing for any repairs to be fair to customers and our technicians. There is a diagnostic/service fee to determine what the problem is and what repairs are needed, then bill accordingly for the repair work done. We received a no heat service request from you, and were able to make an appointment for the same day. The technician arrived in the stated time frame, efficiently diagnosed the problem (a corroded pressure port), retrieved some extra tools from his truck to be able to re-drill the port to fix the problem, cleaned the flame sensor, and re-assembled the unit. He started the unit and checked for proper operation. You were billed the diagnostic fee and repair charge, with a discount, for a total of $127.30. These charges would be well below the average for reputable companies in town for the same service, and many companies who would have said it needed replacing at a much higher cost. Unfortunately, there is a significant cost to be able to provide that service other than just the technician's wages on the job, including travel time, truck, inventory, gas, office, support staff, licensing, insurance, etc., and we try very hard to minimize those costs and will continue to do so. Thank you, Wichita Heating & Cooling
Eric E.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
Bill and his team did an awesome job. A company that truly cares about the customer and are not ones to cut corners. Bill is extremely honest and is not trying to oversell any of his products. The crews were punctual and were professional the entire time they were in my house. Would highly recommend to anyone!!!!!
Description of Work: Installation of new furnace and cooling coil
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
paula R.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
They have been prompt and reasonable to respond to calls for service. Cost was a little over $8,100. I believe it was comparable and competitive, maybe cheaper than some of the big advertisers.
Description of Work: We have been happy with the work and would call them again if we needed to.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,100
Peter G.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
No problems. All the work was done on time and as they promised.
Description of Work: They do for work us seasonally. Spring and Fall. They put in new air conditioner and they do the seasonal maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Patrick S.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
It turned out great. The day they complete the work, 4 employees were out here. They were very flexible around my schedule. Their pricing was right in line with the competition.
Description of Work: They replaced my heating and ac unit for me last year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Derek H.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
The experience was great. Bill Wichita wrote the estimate, worked with me on the location of the duct work, the heat pump, etc. his team was on the job when they said they would be, they were professional and didn't leave a mess behind when they left the site each day.
Description of Work: They installed new furnace, heat pump, duct work, grills, as part of a whole house remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Bob B.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Two personal references gave high marks for Wichita Heating to include one from a retired HVAC technician who used them for routine maintenance. Obtained three proposals of which Wichita was in the middle, but included a slightly larger A/C unit. Wichita is a family owned and operated company while the other two were larger businesses in the area. The owner was the person who came out to do the estimate. He was very professional and took the time to explain his proposal. I selected Wichita based on the proposed work and the two references. The work was scheduled for two days. The installers were very professional and took care in protecting personal belongings around the install area. It was a warm day so they prioritized installing the A/C which was up and running by midafternoon. All the work was completed by late afternoon. The installers explained the system and thoroughly cleaned up prior to leaving. I also contract them for the annual A/C and Heater checkups. The technicians are all very professional and always on time. I have had no issues with any.
Description of Work: Replaced air conditioning and gas forced air heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
David C.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Their prices are reasonable. They do the work in a timely manner. Their communication is good and they let me know when it will be done and how long it is going to take. They clean up well after themselves and I would highly recommended them. The owner Bill is there with his workers and they even check back to see if I am satisfied.
Description of Work: I have used them several times. Every service has turned out very well. They are efficient on what they do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbie R.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
I would give them an "A" in all categories and I highly recommend them.
Description of Work: We use them for all of our heating and cooling issues and have been using them for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim V.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
It went excellent. They went above and beyond all expectations. It is a father and son team. The father is very good and the son knows the product inside and out. The son did an excellent follow through and he is a really good guy. I would highly recommend them to friends and family.
Description of Work: They installed a four zone complete heating and cooling system with both air purifier and humidifier control systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melanie G.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
They were great to work with and were very service oriented. They recommended quality products and were honest. For example, they felt my mom could get by for several more years with her old air although the furnace needed to be replaced. The old air is still working. From past experience, many companies would have recommended that she replace both.
Description of Work: They did maintenance on the heating and air in our old home. We liked them so much we had them do a complete install of heating and air in our new home in 2007. Then, we had them back a couple of years ago to finish our zone system. We also had them install a furnace at my mom's home and have recommended them to many friends who have used them.
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Service Categories
Heating and Air Conditioning,
China Repair,
Natural Gas Lines
FAQ
Wichita Heating & Cooling is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: 8:30 AM - 12:00 PM
Wichita Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Wichita Heating & Cooling offers the following services: Sales, repair and installation of heating and air conditioning equipment, all gas, electric heating and cooling equipment, sheet metal, duct manufacturing.