Walleys Heartland Construction

I'm glad I didn't hire this company to put my roof on. They did enough damage beforehand. I would not recomment this company ;(

After 6 months, water began leaking through the ceiling and running down walls, discoloring and cracking plasterboard. Over the next several months the company blamed bad weather and condensation problems and everyone but the Easter Bunny. Despite a "15-year, no leak" warrantee, they still have not acknowledged blame. Recent core samples reveal the OSB board was not fastened to the rafters, causing swelling and movement. The roofing material has formed hills and gullies and has come loose from the material underneath. Estimates run around $35,000 to remove all roofing and sheeting, redo flashing, change flue and stack vents, install new ISO board, insulation and roofing, and repair and repaint walls and ceiling.(We should have known we were in deep trouble when we had to bring it to their attention that they had placed two distinctly different colors of roofing on the house.)

I paid $400 for the job. I had received estimates from other companies and had chosen this company. They were fine. I don’t have any problems with my roof now. I will definitely use them again in the future.

I tried to get this company to give me an estimate on a small overhang for a period of five weeks. I heard good reviews about them in the past, but after a period of 5 phone calls over five weeks my ceiling is now collapsing and I can no longer wait for them. They actually met me at the property promptly to look at the house, but the individual did not even bring a ladder. He stated that he would need to get up and take pictures in the next two days. Four phone calls and four past deadlines later they will not give me an estimate. Every excuse from "I lost the pictures" to "I have been out of town" to "I wasn't able to reach my manager." If it takes more than 5 weeks and I still don't have a quote, I can't imagine how long it would take them to actually complete a job.

Overall, I would not recommend this company to my worst enemy. They said they would call before coming to perform the work so that we could mow our lawn, which would make it easier for them to find scrap and nails that they dropped. It took them a long time after the materials were delivered to our property for them to actually do the work, and they did not call to say they were coming out the next day to perform the work, therefore we did not have our lawn mowed. THey did shoddy work, although fortunately no leaks so far, and the customer service was horrible. Within 1 month of the roof being replaced in the Fall of 2008, several shingles were lifting in the wind, slapping against the roof, which was really noisy. When I called the owner, he challenged me "what do you mean they are lifting?" I explained again with patience and said I know they are not supposed to, and his response was "sometimes they do". My husband and I had problems over and over trying to reach him, we would leave messages on his cell and with his office, with no response. We finally contacted the BBB to try and get the issue resolved. The roofing company finally sent out one of their men in June 2009 to fix the roof. I watched him from across the street, as he GLUED down the sections that weren't fixed and walk away. I received the name of this company on the BBB website, which makes we weary to ever look for a company there again!

Overall, it went well. After the first repair of the ceiling inside of the garage, the roof was still leaking, so they re-repaired the ceiling. The attitude about time was a little casual, but I didn't push them either, as it was summer and not raining frequently. Eventually, everything was finished as promised.

It took them 2 days and the work was excellent. They cleaned up very well and I did not see any nails on the ground. The price was great as well. It was exactly what our insurance gave us to get the work done, so that was good.

As we were outside, we noticed some shingles flapping in the wind so we called Heartland and they came right over and replaced them for us. They were very fast, neat and very professional. We are glad we found someone reliable enough to use in the future when a larger job will be necessary.

Heartland Roofing went right to work upon their arrival. They were even earlier than we had expected. They showed great caution with their equipment and the debris from the roof. They finished the job in record time.

They did a great job when they put on the roof, as it looked fantastic, but they had to come back twice to fix a leak. They finally got it fixed. The repair was done under warranty, so it didn't cost us anything to get it fixed.

I was impressed with their quote so I let them do the work and they stuck with their price. They showed up on time and worked quickly to get the job done. There wasn't any garbage or debris left on the property and their quality of work on the new roofing was great. I have recommended them to my neighbors only because they did a good job.

Our roof has not leaked or had any problems since Heartland Roofing replaced it. It looks really nice and we paid for them to use very high quality composite shingles. The men who put the roof on got it done in five days and they left no mess behind at the end of the day.