Tom and his helper were friendly and prompt. They called to confirm the appointment before coming and work hard while they were here. Our one disappointment was that the carpet seemed to be unusually wet and it took about three days for it to dry out. I think we'd use him again but I want to ask around a bit before desiding.
Description of Work: He did an acceptable job cleaning virtually all of our carpet, main floor, downstairs family room and steps. Our one disappointment was that the carpet seemed to be unusually wet and it took about three days for it to dry out. I think we'd use him again but I want to ask around a bit before desiding.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Gail B.
11/2011
5.0
carpet installation
 + -1 more
I had flooding in my daughter's bedroom. Called Tom ane he responded immediately. Told me what we needed to do, how long it would take and what it would cost. He came out and performed the service over a 2-day period and did a wonderful job.
Description of Work: Tom pulled up wet carpet; cleaned the dirty floor underneath; replaced with new carpet and did it in record time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
08/2006
2.0
carpet installation
 + -1 more
I was disappointed because they forgot to put on the metal strip from the dining room to the kitchen and they were three hours late. They were supposed to call in the morning and they didn't, and I was left hanging. I felt the company was irresponsible for sending out young kids to do this job. They didn't even call to say they'd be late. I ask them to remove a three by three foot of wood and I would pay them twenty dollars cash, but they said they wanted one hundred dollars to remove it, so I declined.
Description of Work: Tom's workers installed sixteen hundred square feet of Stain Master Carpet, throughout my three-story home. They carpeted three bedrooms, the living room, dining room and two sets of stairs. The room was empty, so there was no existing flooring to take up, or furniture to move.
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Service Categories
Carpet Sales and Installation
FAQ
TOM'S CARPET SERVICE INC is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
TOM'S CARPET SERVICE INC accepts the following forms of payment: Check
No, TOM'S CARPET SERVICE INC does not offer free project estimates.
No, TOM'S CARPET SERVICE INC does not offer eco-friendly accreditations.
No, TOM'S CARPET SERVICE INC does not offer a senior discount.
Yes, TOM'S CARPET SERVICE INC offers emergency services.
No, TOM'S CARPET SERVICE INC does not offer warranties.
TOM'S CARPET SERVICE INC offers the following services: CARPET INSTALLATION.