TERRY'S SMALL ENGINE

my electric cart voltage meter did not work and i could not make a complete round of golf without losing power. the cart had new batteries this season. my regular repair shop could not pick up the cart for a week. because i could not wait that long, i called terry's. i got the name from the yellow pages. the golf cart was at their business for more than 2 weeks before it was touched. i was constantly told that they would get to it. i informed them that i lived on the golf course and it was costing me $15 per round in cart rental. the estimated cost was less than final bill by more than $100.00. when the cart was returned i told them that i would not use them again nor recommend them to anyone. the cart never worked right. it did not have enough power to carry a passenger for one round of golf and since there was a little more than a month left of the season, i did not call to have them pick up the cart. the cart would carry me for 18 holes, no more, and i did not want to get stuck with more cart rental expense. i called after the season was done to tell them to pick up the cart and fix it right. i was told that they would get to me the following monday to arrange a time for them to get the cart --pich up was an additional charge. i did not hear back until i called 2 weeks later. after talking with 3 different people i was told that they would not look at the cart and i would have to take it elsewhere. the reason given was i made the complaint when the cart was returned and that it was past their 30 day warranty. i admit that it was passed 30 days. however i told them it did not work from day one. further, there was no mention of any 30 day warranty by them or on the repair invoice. i will have to take the cart to another place to be fixed. this is the worst i have ever been treated in service repair.