Lawn Irrigation, Lawn and Yard Work, Drain Pipe Installation
About us
As the Midwest's #1 irrigation contractor our goal is to give freedom from the daily chore of hand watering. It is our responsibility to give a more enjoyable outdoor experience and to eliminate unsightly garden hoses. It is our duty to conserve water for generations to come.
Millard Sprinklers offers professional, long lasting relationships with our clients based on our depth of knowledge, service, and integrity. Our Name IS our reputation. Measures of our efforts can be seen in the numerous awards and recognitions received from the Better Business Bureau.
At Millard Sprinkler we pride ourselves on Customer Service which has been the nurturing force that has fueled our growth. Family owned since 1995 we have built our reputation by providing the best package of value in the lawn sprinkler business. Since then Millard Sprinkler has served more than 20,000 customers and is widely recognized for developing, engineering and deploying innovative irrigation solutions. Omaha Magazine has recognized Millard Sprinkler as Omaha's #1 lawn sprinkler company since the category was introduced.
We follow all municipal codes. We hire licensed master plumbers when necessary. We treat every customer as if they were our neighbor and surpass our customers' expectations on a daily basis. Family owned.
Mario Idarra is my neighbor. He is with Millard Sprinkler. I asked him about installing a sprinkler system. He showed me a plan. I committed to it. He said due to Covid and supply chain issues they were a few weeks out on installs. He also stated that he typically worked only on commercial installs but would try to get us the earliest available residential crew. He called a few days later and said he could free up his commercial crew. They could be over the next day. He supervised the install. It was incredible! Great attention to detail. Very professional. Our lawn looks great! System works great! Mario makes it a point to check on the system from time to time. He starts it up in summer and shuts it down in winter. Always there to help. The best!
Description of Work: Sprinkler system install
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Lori R.
10/2022
4.0
irrigation systems
+ -1 more
Millard Sprinkler raised the rate 25% from the previous year, but did not inform us before they did the service. The next day I saw another company pull up across the street, so I called and asked what he charged. It was $40 LESS than Millard. It took the guy from Millard all of 15 minutes.
Description of Work: Sprinkler Blowout
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
3.0
punctuality
4.0
$130
Jim R.
07/2020
1.0
lawn service, irrigation systems, drain pipe
+ 1 more
We recently purchased a house that was new construction. Millard Sprinkler installed the lawn sprinkler system. A number of the heads were spraying the house, so I adjusted those. Having installed sprinklers in the past, I know they need to be adjusted from time to time. Normally, you don't see them "off" by as much as these were. Nonetheless, relatively easy to adjust. However, I had a main line to a zone that was cut when the cable was installed. The main line is only a few inches below grade. I called Millard Sprinkler and was given the excuse that they aren't responsible because when they were called out to do the "final tune up", it had been too long since the initial install & with the final grade done prior, they couldn't be responsible. Didn't make a lot of sense to me, as I wouldn't expect to see any sprinkler pipe before OR after a final grade. Since they are supposed to be buried. If that much dirt is really moved during final grades, then you would think a good sprinkler company wouldn't want to install something that could end up "wrong". They did of course, offer to fix it for a charge. I would highly recommend looking elsewhere for this service.
Description of Work: Lawn sprinkler system
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
5.0
Kevin S.
08/2016
5.0
irrigation systems
+ -1 more
Jovon Downs was polite, punctual and very professional. He was patient and took the time to explain each repair and modification. He made the necessary repairs and improvements and paid great attention to detail. He deserves an A+ for customer service as well. I would also like to thank Melissa Customer service for responding quickly to my request after the completion of the job. Great job by the team. I will definitely use Millard Sprinkler for any of my service repairs and future installations and modifications. Thank you again for a great job.
Description of Work: Fix a broken sprinkler head, replace a sprinkler head on the landscaping and adjust sprinklers and spray pattern on seawall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kerry K.
09/2015
2.0
irrigation systems
+ -1 more
When the provider came out in June (2015) I was informed that I needed to replace all of my sprinkler heads. I was confused since not one thing was mentioned during the fall winterization as far as real or potential concerns with the sprinkler heads. I was informed at that time that the cost to repair was estimated at $500.00. I informed the tech that I would like get another estimate. He informed me that he would not charge me the $75.00 service fee at that time but would include it in the service fee when the unit was repaired. My second estimate was interesting. There was nothing wrong with the sprinkler heads but the electrical panel of the unit needed to be replaced. I had this done and the cost was $250.00 and the sprinkler heads still work just fine. I didn't receive the initial invoice (for $75.00) from Millard until early-July. I hadn't remembered that I still owed this amount because I never called them back for the service. Long story short I was late getting the $75.00 paid (but it was paid on July 20th). Just this last week the company turned me over to collections with a past due amount of $125.00. I called the company and was told if I paid the $50.00 they would remove me from late collections. I won't be using this company, ever and will be certain to tell all family and friends.
Description of Work: I had the provider out in the fall to winterize my sprinkler system. All was well at that time. I called them back out to open the system back up in the spring (June, 2015).
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$75
David C.
01/2015
5.0
irrigation systems
+ -1 more
I have never owned a sprinkler system before, I stopped by their office and they were very quick to help me out. They let know how to remedy the problem. They had reasonable prices and better than others in the area.
Description of Work: I have had them out for winterization.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael H.
01/2015
5.0
irrigation systems
+ -1 more
They were able to complete the service within a day. They did a good job. They did also have to come back to align the sprinkler heads. Their pricing was also competitive.
Description of Work: They came out and I had them put in a couple of sprinkler zones for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Matthew J.
12/2014
2.0
irrigation systems
+ -1 more
The provider maintained the appointment, although the temperature had dropped below freezing for several days. The provider was unprofessional and did not communicate what was actually accomplished. The provider should have utilized better judgment and worked with me to accomplish a successful service. They collected the full cost without offering to conduct the service again when the weather was permitting.
Description of Work: Attempted to clear water from lawn sprinkler system
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$75
Mary B.
06/2014
5.0
irrigation systems
+ -1 more
All went well and this has fixed the problem that we were having. They are very professional and do very good work. We have hired them yearly (since 2006) for winterizing our system and again in the spring.
Description of Work: Replace the clock function of the sprinkler system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
David & Nan C.
06/2014
5.0
irrigation systems
+ -1 more
They did a great job. It went fantastic because they chose a time to come when the weather had been good be able to dig it up out there, so wouldn't tear up the grass, I thought that was pretty nice of them. Everything was good, they called and said hey we think the weather is going to be okay this week, we have got this date open and we would like to do it in a late afternoon because we think it is going to take about 45 minutes and would you be home. They were here on time. The price is what they quoted me. We had a wonderful experience with them and I would recommend him to anybody. I have got other friends that use him too. They have a way to if you want to get hold of them after hours or set up an appointment, they have a website where you can just go in to the website and tell when you would like them to come to your house and then they will call and confirm, yeah it's going to work or not.
Description of Work: They came out and fixed our sprinkler system, our main line cracked during the winter months, they repaired and replaced the main pipe line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$922
Janice W.
06/2014
4.0
irrigation systems
+ -1 more
We have them do our shut off and turn on every year. They are one time and always professional. In the past we have had them move sprinkler heads etc as we change our landscaping. They are always professional
Description of Work: Started our sprinkler system for the year and check the heads, etc
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
Harry H.
10/2013
5.0
irrigation systems, drain pipe
+ 0 more
The supervisor came out and assessed our situation and suggested what needed to be done to resolve our problem of standing water in our yard due to runoff from our neighbors sprinkler systems. Two days later the crew came out dug the trench and installed the drain tile. It was an excellent job you can't even tell where they dug the trench. Now the water can soak into the tile and flow to the street.
Description of Work: Installed 120 feet of drain tile in yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David C.
09/2013
5.0
irrigation systems
+ -1 more
The team of workers were great. You can't even tell that the ground was broken. It has made a fantastic change of how my lawn looks. It was done in one day. Excellent job guys!
Description of Work: Installed a lawn sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
JOANNE F.
09/2013
3.0
irrigation systems
+ -1 more
I did not go with this company.
Description of Work: HE did nothing, I didn't contract with him.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$2,500
Response from Millard Sprinkler
[Member name removed] estimate. At [Member name removed] request we set a specific appointment for April 11, 2013 at 1:30 p.m. to meet at her residence & prepare a bid for a sprinkler system designed specifically for her yard. Millard Sprinkler designer Gary, was at the residence at 1:25 p.m. Gary met [Member name removed] as [Member name removed] was not available. [Member name removed] indicated that he would give the bid info to [Member name removed], who would ultimately make the decision regarding sprinklers. Gary let [Member name removed] know that he would like to call back to follow up and answer any questions that they might have and asked what their deliberation time might be. [Member name removed] indicated that a couple of days should be enough time. Gary called [Member name removed] back on April 13, 18, 19 getting no answers, but leaving a message that he was checking to see if they had questions. Gary was finally able to reach [Member name removed] on April 24, when she informed him that she had chosen another company, because their price was lower. We regret that we were unable to accommodate [Member name removed] regarding a sprinkler system, but are BAFFLED on how or why she has graded Millard Sprinkler on work that she never contracted us to perform. Regarding factors such as responsiveness, punctuality, & professionalism, we were very quick to return [Member name removed] call and set a specific appointment to meet & prepare a bid, were punctual (approx 5 minutes early) for the appointment, diligent & responsive in our follow up with multiple calls and messages. These actions are indication of Millard Sprinkler’s professionalism, & concern for our customers and potential customers. We will always strive to provide our customers with this kind of responsiveness.
Duane H.
09/2013
1.0
irrigation systems
+ -1 more
Millard Sprinkler never positioned the heads and they were watering the windows, deck and much more. I had to call and get someone back out. Next we got a bill for $2500.00. We were shocked. I called and talked to Scott and told him this is not what your original bid stated. He said he would have to look through this notes and get back to me. He never did. We got a phone call from Mike his boss telling us the bill was overdue. I told him Scott was supposed to call us @ he looked over his notes. I told him we would pay 1500.00 but I wanted Scott to get back with me as this was not his estimate in writing. Scott again did not get back to me. I received another bill and called and talked to Mike again. I told him I paid the estimated cost Scott had guaranteed. He said Scott would get back to me. Scott finally got back to me and faxed me the estimate. I told him we would not be paying over the estimate. I said we would pay $200.00 more as that was the top range of the estimate. He said an estimate is just an estimate things come up and it cost more. He was very nasty and now we have been sent to collections.
Description of Work: We had been using Millard Sprinkler for a number of years. We have had them just come out and blow out the sprinkler heads in the fall. We have an acreage and built a 24x60 garage. This tore up a small portion of the sprinkler system. I called Millard Sprinkler the beginning of March and asked them to come out and give us a bid on the redo part of sprinkler system that had been torn up. Scott came out and told me the head had frozen and popped on the main system going in the house and that was due to no drain inside. He said when the system was initially put in and when they came to blow out the sprinkler heads this should have been noticed a long time ago. He said they would fix it at no charge. He then spent a long time going over the sprinkler system that needed to be repaired. He used the shovel and dug up some areas to check everything out. He came back and gave me an estimate I signed and said it will be 1500.00-1700.00 and guaranteed no more. He said believeme I don't expect it to be more then $1500.00 that is why it took me so much time outside I went over the areas to be fixed carefully to ensure my bid. My office staff overheard the conversation. He then promised me as soon as I could get my sod man to get out and grade Millard Sprinkler would be there. I called and talked to a Mike that is over Scott once I knew the sod man could come out and grade as the weather had broke. Mike told me I had to schedule and it could be three weeks or so out. I told him that is not what I was told. Finally I was called last minute and told Millard Sprinkler could do the work on a Saturday the 11th of May. I hurried and got my sod guy to grade the area on Friday. Millard Sprinkler was here three hours and we were at home. Never once did Scott come to our door and tell us one line is deeper and it will cost you 2500.00 not the original estimate you were given.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$2,500
Response from Millard Sprinkler
We winterized the system in fall 2012. It must be stated that Millard Sprinkler did install this system, but did not install the plumbing. The homeowners contracted the plumbing as part of their house construction. There was a design flaw in the water supply system by not having a drain valve. The system had been winterized some # of times previously without problems. The temperature in the winter in question dropped very quickly after this line was shut off with enough water volume left in the line to expand and burst. Although we did not design or install this line, we replaced the broken bonnet & poppit at no charge to the homeowners. The estimate was prepared for repairs & rerouting for the system, in light of the new garage. The design was prepared based on conditions as they existed at the time of Scotts visit with the homeowners, which included repairing and reinstalling some septic field lines. Scott had previously asked them to instruct anyone working on the yard, to leave exposed any lines that they encountered. As there was more work to be done on the septic lines, Scott & the homeowners agreed that they would call Millard Sprinkler when the prior work was completed. Their work could not be scheduled at the time as they were not sure when prior work would be complete When preparing the estimate, Scott encountered 3 sprinkler lines that were cut and exposed. He designed the repairs and marked the yard accordingly. Millard Sprinkler did schedule the [member name removed]’s work on short notice at their demands even though we did not get advance notice. On the day the crew was at the sight making the repairs, the homeowners left after a short while and were gone for the rest of the day. Prior to their leaving, Scott had a brief conversation with both, indicating that there was at least 1 additional line that could not be located. When the planned repairs were completed & the system was tested, some areas did not run. The crew foreman called Scott for help in diagnosis of the problem. After a substantial amount of testing & digging, Scott & the crew determined that there were at least 3 additional cuts in the line that were not only not exposed, but were as much as 4 ft deep, due to grading changes that had taken place since the original assessment. In summary the activities and condition of the yard had changed substantially from the original condition that was bid. While there were several contractors working on this project there was no general superintendant managing this work. That part the homeowners either took on for themselves or presumed would flow automatically. It did not & as the last contractor, Millard Sprinkler was left with problems not of our plan or creation. Being a professional contractor and feeling a sense responsibility to finish our job, we did so even though the homeowners did not respond to calls on that day. We did get the system repaired & working. We then billed accordingly. When they failed to remit payment we called to seek payment. Several calls to their phone numbers went unanswered until we finally turned the bill over to collection service.
Harry H.
08/2013
5.0
lawn service, irrigation systems
+ 0 more
The technician, Nick, showed up on time, evaluated the problem and repaired the system. It was a complicated problem and he resolved our leaking valve problem. Nick was friendly and answered our questions professionally. He offered effective suggestions when we asked about changing out some of the sprinkler heads. When he was finished with the repair he left our yard as neatly as when he started, you never would have known he had to dig up part of the yard to repair the problem. I would definitely would Millard Sprinkler for repairs or installations.
Description of Work: Repaired our sprinkler system that was 8 years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen F.
08/2013
1.0
lawn service, irrigation systems
+ 0 more
A couple of years ago they repaired the system and the guy was fantastic. This year they Weren't willing to help. May be technician dependent.
Description of Work: We needed repair. They said it was a well problem. Well people said it wasn't. Follow up would have been nice. Looking at the whole system would have been nice not just one part of it.
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Rebecca S.
08/2013
4.0
lawn service, irrigation systems
+ 0 more
These folk barely looked at the yard, and knew how much of what would be needed. They took a brief look at the water meter. They have done so many I think they could do it in their sleep. However, I felt we probably would be lost among all their services. Theirs was the lowest bid at $2500, but the quality seemed a little trivialized.
Description of Work: Estimate on lawn sprinkler installation
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Brandon H.
07/2013
5.0
irrigation systems
+ -1 more
They did a good job on the sales presentation and on quickly and properly installing the sprinkler system.
Description of Work: Millard Sprinkler installed our sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Ladd L.
07/2013
5.0
lawn service, irrigation systems
+ 0 more
Everything went well. Made repairs in a timely fashion.
Description of Work: Helped repair a failed segment of PVC pipe that had split causing flooding of the mulch bed and patio on the side of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lori S.
06/2013
5.0
irrigation systems
+ -1 more
They always did the job right. They are reasonably priced.
Description of Work: Millard Sprinkler came out to my house and did the lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Melissa H.
03/2013
5.0
irrigation systems
+ -1 more
Called Millard sprinkler due water leaking on side of the house and unsure what to do they were very helpful over the phone assisting me in shutting the water off, and then were out promptly to fix the problem. It was nice to have such great service and would highly recommend them to anybody!!!
Description of Work: water leaking on side of house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jon M.
03/2013
5.0
irrigation systems
+ -1 more
Fantastic experience. Scott came out and measured and worked with me to lay out where each head would go and talk about the needs of the yard. we received our bid a short time later. It was slightly less than the other bids we got, but the other companies didn't seem as interested in what I wanted as far as layout. I also wasn't sure if the other companies would be around next year if there were a problem or something I wanted changed. Once we agreed on everything, Scott came back out and flagged the yard exactly like we talked about. In the mean time their plumber (who was also great) came out and hooked up the backflow preventer. The next day the foreman rang the doorbell right on time and when I opened the door, I was surprised to see all these guys already working in my yard, they must have gotten out of the truck with shovels in their hands already! What a sight to see them go, it was so fast. They got my yard done in 3 hours. Yep. 3 hours, then water! Unbelievable. It was neat to watch. While the guys were testing the zones, Alex the foreman took me through the operation of the control panel and winterizing procedure. I was a bit intimidated by the control panel at first, but after he showed me, it seemed so simple. I paid them, they cleaned up after themselves and left. We were asked to wait 24 hours to run the system so all the joints could dry properly. The next day we turned it on, and everything worked perfectly. I admit I spent quite some time playing with my sprinklers, I was very excited. It took a couple weeks for the yard to heal up, but by the time of our 4th of July party, (In the horrible heat and drought), we had the best looking yard in the neighborhood! (I might be a bit biased on that, but its still true)
Description of Work: Installed sprinkler system for our yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
adam T.
03/2013
5.0
irrigation systems
+ -1 more
Do use Millard Sprinkler as they were super easy to work with and very quick to get the work done. The guy that came out to give us the bid was very friendly and knew all about sprinklers and yards.
Description of Work: I had a system put in my sodded yard and they did a fabulous job. I was worried that you would be able to see where the lines were but they proved me wrong. You couldn't even tell I had anything done to my yard. They were very quick clean and very nice. I would call them again for another job or any repairs I may need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Deb H.
12/2012
5.0
irrigation systems
+ -1 more
They were very responsive and professional. Their estimate was very competetive.
Description of Work: Millard came out to give us an estimate for a new sprinkler system for our home.
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Service Categories
Lawn Irrigation,
Lawn and Yard Work,
Drain Pipe Installation
FAQ
Millard Sprinkler is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Millard Sprinkler accepts the following forms of payment: Check,Financing Available