Maids & More

I was very pleased with their thoroughness. My house is not easy to clean (lots of ceiling fans and light fixtures, boxes of things I need to unpack and heavy furniture). They moved furniture and cleaned shades that are never opened. The kitchen was a disaster beforehand, it is pristine after a lot of hard work!

Amazing! It’s like brand new again. So happy to come home to a clean home and it took a ton of stress off my shoulders.

They did a great job! I was very pleased and hired them on a regular basis.

My husband and I are both disabled and were unable to clean up the mess. I called them and they had someone out within a day. I was very embarrassed by the whole situation as I would have been able to clean up the mess I would have. Julie was very professional and set me at ease, her work was impeccable. I will use them again and ask for Julie Monday.

Wonderful. They always did a great job. They were careful and Jim was super ti deal with. Only one time did I call him because they missed something and he had the cleaners come back the next day and reclean the entire house at no cost. I really can't say enough good about this company!!!

They were great. I will continue to use and highly recommend.

I wanted to get my new home deep cleaned really well prior to our household goods being delivered. I wasn't sure if Maids & More would be able to accommodate since it was a short notice job for a BIG house. They not only were able to do it, but also completed the job extremely efficiently & exceeded every expectation. Jim & the 4 ladies who cleaned my home were an absolute pleasure to deal with, and their pricing is great as well. Highly recommend...will be setting up recurring service with them in the near future!!

I called for an estimate and they were gracious enough to give me one.

I use them before all Holidays and they always do a great job

Maids & More did an outstanding job. My house was really, really a mess and I came home after a long day and was very happy with seeing such a clean organized home. I loved it, and would use them again in a heartbeat. Thank you for the great service.

They did an outstanding job and they finished onetime.

I like the people, but they did not pay attention to details. I feel like they were a little expensive.

They have cleaned well, been responsive if I have concerns and a professional.

I've had them for years. They do a really good job. I really don't have a feel for what the going rate is because I've been with these guys forever, but I think it's a fair price.

I had a coupon for discounted service so I made the appointment with the service then they had one of their team come to the house to see what all I wanted done. Then we scheduled the appointment for the service. That morning at 9 AM three of the team came and washed the inside of all my windows and washed all the screens. They finished that about the time three more members came, two of the original three stayed and the five team members cleaned my house thoroughly. I was very impressed. The bathtub in the guest bedroom has never been so white and shiny. They got some of the originally packing tape off my range that I have been chipping at for a long time that I couldn't get off. One of the team members repaired a screen that had come loose from the frame. You could tell they took pride in their work because as they were going out the door they noticed a cobweb on a chandilier and got a brush out and completely brused it down again to make sure it was clean. Two from the original team left about noon and the others left about 1:15 PM. The house was certainly ready to show off when they were done.

PRICING: 2,200 square foot house cost $275 minimum, more if it takes longer, showers/tubs are extra. I am an OCD cleaner, so this was a basic cleaning. I found the flat rate excessive for what they did. 75% of my house isn't used on a weekly basis (4 bedrooms, 3 baths for a married couple with no children). They are great if you have a project and want to pay by the hour. For example, I paid them by the hour to oil my woodwork. I was very happy with this crew and found the rate fair. If you are looking for a deep cleaning, this isn't the company. Like many companies out there, they are in and out fast.

The first visit was great and they did a super job in a reasonable amount of time under the supervision of one of the owners. The second visit was without owner supervision but still a fairly good job overall. On the third visit, three workers (only one English speaking) tore through the cleaning in an hour and left. I found residue "film" on everything that they had wiped down indicating that the rags were dirty and unchanged. It was a flurry of activity and poor quality. I had to go over everything that they had wiped down, and removed the brown coating they had left. I don't mind paying for good quality work but my "comfort level" with their work was very low. Consequently, we declined further service.

We have used Maids and More for a couple years now, and may continue using them, though we aren't thrilled with the service. They come every two weeks to clean our home for $133 each visit. When they first started things were pretty good, but with time they lost their attention to detail. I have asked many times for a list of services they are to perform with each visit, but I always get a very general list with no detail. It is difficult to hold them responsible when it is unclear exactly what is expected. They are very inconsistent with the times they arrive. One time it may be morning and another time it's later in the afternoon with no phone calls or texts to let me know when to be here to let them in. Unless I find a better service I may stay with this company, though I'm not excited about it.

They are an outstanding group of people. They did everything I asked of them and more! They are very professional and very thorough. The times i have used them they have been very punctual. Once they were going to be late and called to let me know. I told them it wasnt going to work as I had to be somewhere else. I was impressed with the fact that they sent there management staff over to do the job until the regular cleaners could get there and finish. Strongly recommend these people. they are worth the money!

I haven't really met anybody. I like their service.

I've been using this company for years! They come out every other week and clean the bathroom, change the sheets on the bed, clean the floors and counters, and dust the whole house. They do a pretty good job. They use the same crew who is familiar with my house and what I like. They might have little problems, like not putting things where they were before, but not anything to make me want to go somewhere else.

The girls that came to clean did a very nice job, but WOW, I can't afford to pay that much. I did know the charge ahead of time and agreed because I needed it done ASAP, but would probably not use again due to the cost.

Owners were exceptionally responsive and came right out for an estimate due to my very tight timeframe (I was calling on a Friday for a Monday service). Their estimate was higher than I expected (12-13 hrs @ $34/hr), but I had a very small window to get the work done, so I went ahead with them. And both the owner and I thought it may take all that time. The crew ended up spending 2.5 hrs more than the estimate (total $527 + tax). Overall, the work was fine. The carpets were thoroughly vacuumed and looked especially nice. I did have some issues with the quality of some of the work (table looked to have been wiped but not cleaned in crevices; glasstop cook stove was wiped off but not cleaned thoroughly; biggest issue was fine dust all over the master bedroom and closet that wasn't there before -- they later told me they thought it was soap residue from using steel wool on the shower; one doorframe wasn't cleaned on the inside; a couple wall art pieces weren't dusted properly). I took pictures and emailed them to the owners. They offered to come back out and make the job right, but in the interest of time, I went ahead and did those things myself. They ended up crediting me the additional 2.5 hrs, taking off $85, which I appreciated as a gesture of positive customer service. So, overall, it was fine, and they definitely wanted to make the job right. The reason I won't likely use them again is just the cost. But they were the only crew that called me back promptly and was able to get me in on such short notice, and they were very professional. If you are looking for someone in a pinch, they may be the perfect ones for you.

We have a Biweekly contract with MAIDS and MORE: Where they arrive every other week to clean either the up-stairs only, and two weeks later they clean up and down (Family Room and 2 bedrooms). The site supervisor and two gals take about 1-1/2 - 2 hours to clean the house. If I have something unusual to add to their list such as: dust the paddles on the ceiling fans or dust the shutters in the Great Room, I tell the site super and it gets done. The only incident we've had was an antique marble chesstable was chipped on the edge. We could not find any chips to repair it. We figure those were vacuumed up. It was discouraging because the table was carved by my grandfather in San Francisco in the 1920's; shipped across the S.F. Bay in the 1930's; Moved to the north bay in 1970; Moved to Nebraska in 2006; Lastly moved to west Omaha in 2009...and then it gets chipped! The girls who come to our home to clean know we have many rare artworks and antiques. They are now more careful. The owners: Jim and Steph Lovely are very nice folks to work with and are very responsive to our unique needs!

Have been using them biweekly for several years. They are friendly and reliable. Always willing to work with me if I need extra cleaning or need to change days or whatever. They have a key so I leave for work and come home and the house is spotless! I tell them once how I like stuff done and that's how they always do it. I have never had any problems with them or worried because they have a key to the house. They always make sure the door is locked when they leave. Occasionally they leave lights on in the house but that's my only complaint. If I want something special or different done, I just leave them a note and they take care of it.