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HOME DEPOT

Windows, Hardware & Home Improvement Stores, Doors,


Services we offer

BATHTUB AND SHOWER LINERS, CABINET REFACING, CARPET, COUNTERTOPS, HOME ORGANIZATION, DOORS, ELECTRICAL, GARAGE FLOOR COATING, HEATING AND COOLING, INTERIOR SHUTTERS, LAMINATE, TILE, WOOD AND VINYL FLOORING, WATER HEATERS AND SOFTENERS, WINDOW TREATMENTS, GARAGE DOORS, DECKS, ROOFING, PAINTING, SHEDS, SIDING, SUNROOMS, AND WINDOWS.

Reviews

3.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
42%
4
42%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-12 of 12 reviews

Dorothy Q.
07/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Refinished my basement
Rating CategoryRating out of 5
Yes, I recommend this pro

Joanie S.
08/2012
5.0
equipment rentals
  + -1 more
They are very convenient and they are open on Sunday’s I think. They are open pretty late. The prices of the rental equipment are good. I haven’t worked with them, my husband has, and I know that he likes them because he goes there every time.
Description of Work: My husband rents tools like a carpet stretcher, carpet iron and a few others from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Cody B.
05/2008
1.0
carpet installation
  + -1 more
Went to Home Depot to get carpet for a house. The appointment for the carpet measure took about an hour to set up, which in my opinion is way too long. I went to pay for the carpet after the carpet measure appointment found out how much carpet I would need and Home Depot got an accurate price. When I went to Home Depot to pay for the carpet the associate didn't know what they were doing. It took about an hour to pay for my carpet and installation. They couldn't find my work order or something. They also did not show me where they planned on placing the carpet seams. I get in the parking lot and look over the receipt and felt like they over-charged me. I went back in and the associate that helped me was off for the day. I had to call the manager to get things straightened out and found that they overcharged me by $70. I had to drive back to Home Depot again to get my refund. I put masking tape on my base trim to protect it since I had just refinished it. When the service guys came they installed the carpet. The install guys are from a company in Kansas City. The installers are just some guys that Home Depot hires and they don't really have a business. During the installation they chipped my new tile that I had just laid in four places. They managed to scratch my base board through the masking tape. They also scratched door and window trim as high as three feet off the floor. I didn't think that I needed to tape my door and window trim. The installers also dented and cracked base board trim from using there stretcher. I called to have the problem resolved and they said they would replace the tile, but I did not want the same installers screwing anything else up. As far as the base board was concerned the just went over it with an almond stick, which just covers up the damage. I told the installers when they came back out to fix the damage that I wanted a call from the company and have not received a call. This company should have sent out a manager instead of just sending out the installers again.
Description of Work: Purchase of carpet and pad and carpet and pad installation.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$2,500

BRENNAN N.
10/2006
4.0
home improvement stores
  + -1 more
I was very pleased with Home Depot's role. They sold us good cabinets at a fair price. The installation was a nightmare, but Home Depot intervened with the contractor and helped us solve the problem.
Description of Work: They did kitchen cabinet sales and installation. The installation was contracted out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

MATTHEW B.
09/2006
1.0
carpet installation, home improvement stores
  + 0 more
Home Depot came out the first time and we actually thought they were very polite and did an okay job, but then we started to notice ripples and bumps in the carpet. We called them back and they tried to fix it. We are still having problems with the carpet and I am not satisfied with them at all. Insurance paid for my carpeting.
Description of Work: They replaced the stairs and hallway carpeting for me.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

09/2006
5.0
replacement windows
  + -1 more
We were very pleased on how they handled our business and now our windows were enhancing the style of our home. It gave our home the classic look with features like multi point lock for weather tightness and added security. The installers did a great job, and we were very pleased with their work.
Description of Work: They installed 5 windows, 4 in the bedroom, and 1 in the kitchen. They special ordered 400 series tilt wash, double hung windows with impact resistant glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

09/2006
4.0
replacement windows
  + -1 more
The sub contractors that Home Depot sent out did a really good job putting in the windows and door. They didn t waste any time, cleaned up well and didn t damage anything. We haven't had any problems with leaks or drafts. The company really knew what they were doing and we were happy with the results.
Description of Work: We had 5 windows and a sliding glass door replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Elaine D.
09/2006
5.0
flooring contractor
  + -1 more
We have used there services in the past for other projects and they did a wonderful job for us so we did not hesitate in using them again. We set up the appointment and they showed up on time both days. In just two days we had the new flooring in our house. They did a fantastic job and were very careful not to damage any of the flooring.
Description of Work: They installed expensive new laminate flooring in our kitchen and dining room area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

08/2006
4.0
water heater repair
  + -1 more
Home Depot showed up and did a quick removal of my old water heater and replaced it with the new one in less than an hour. They cleaned up well and they came back a week later just to ensure that everything was functioning properly, and it was.
Description of Work: They installed a new 80 gallon water heater in our home and removed the old one in the process.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

08/2006
5.0
doors
  + -1 more
We are very happy with getting our new doors. We have needed them for a while now. The front door is very nice with a couple of tinted glass panes. I have wanted to replace some of the doors inside the house, and when we were at Home Depot one day, we just started looking and ended up talking to an associate. Next thing you know, we were scheduling a time and day to have the doors replaced. We were very pleased with the prices as well, since we have shopped around for doors at other places.
Description of Work: I used Home Depot to replace doors in my house and my front door as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

08/2006
4.0
doors
  + -1 more
Home Depot is a reliable, dependable, and trustworthy company. The worker was very prompt and friendly. I was pleased with the service experience. I go to Home Depot for many of my home needs. I will continue to do so. I would recommend them to others.
Description of Work: Home Depot installed a new storm door on our front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

JEFF T.
08/2006
4.0
replacement windows
  + -1 more
We loved the new windows and Home Depot was fine overall. However, the guys they contracted to do the work were not the greatest by far. There were two of them and they worked really slow and did a poor job caulking the windows. There was caulk smeared around the window frames and it looked terrible. We let Home Depot know and they had someone come back out, but the caulk was already set up and there wasn't much they could do by then. It was poor quality work overall.
Description of Work: They installed twelve new windows in my home.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,500

    Contact information

    12710 L ST, Omaha, NE 68137

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Hardware & Home Improvement Stores,
    Doors,
    Carpet Sales and Installation,
    Rentals - Equipment,
    Water Heaters,
    Flooring Sales and Installation,
    Plumbing

    FAQ

    HOME DEPOT is currently rated 3.9 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: BATHTUB AND SHOWER LINERS, CABINET REFACING, CARPET, COUNTERTOPS, HOME ORGANIZATION, DOORS, ELECTRICAL, GARAGE FLOOR COATING, HEATING AND COOLING, INTERIOR SHUTTERS, LAMINATE, TILE, WOOD AND VINYL FLOORING, WATER HEATERS AND SOFTENERS, WINDOW TREATMENTS, GARAGE DOORS, DECKS, ROOFING, PAINTING, SHEDS, SIDING, SUNROOMS, AND WINDOWS.

    Contact information

    12710 L ST, Omaha, NE 68137

    www.homedepot.com