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HEARTLAND WOOD FLOORS COMPANY

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Finished Carpentry and Woodworking

About us

Heartland Wood Floors Co. incorporated in October of 1995. The company is owned by three owners. Daniel Rhedin, President, has been in the wood flooring industry since 1979. James Kwasniewski, Vice President, has been in the wood flooring industry since 1985. Daniel Morrison, Secretary/Treasurer, has been in the wood flooring industry since 1989. All three owners have earned the craftsman degree from the National Wood Flooring Association. The company originated with three owners and one employee. We now operate multiple two men crews that specialize in certain areas of the wood flooring process. Our growth and training allows us to handle both large and small scale projects, while maintaining personalized service and quality craftsmanship. We are insured and registered as a contractor in the state of Nebraska and Iowa. Our goal is to provide a full-service hardwood flooring company that provides quality craftsmanship and personal service.

Business highlights

30 years of trusted experience

Services we offer

Installation of unfinished flooring, Installation of pre-finished flooring, Refinishing of existing wood floors, and re-coating of existing wood floors. Maintenance supplies. Low VOC products available.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.740 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
8%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 40 reviews

Elizabeth M.
12/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent. Floors look great. Crew did a great job.
Description of Work: existing floors sanded, sanded darker color.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from HEARTLAND WOOD FLOORS COMPANY
[Member Name Removed], Glad you are loving your floors! Call us for any future needs! Carol S.

Ginny D.
03/2016
3.0
hardwood floor
  + -1 more
We are not happy. We put a down payment of half of it and we have not paid the last because the man we have to deal with is on vacation so I am waiting to talk to him. I am not too sure about what he is going to say about it all. To get a better grade from me the could have explained to me that the kind of floor would have extreme variations in the color. I showed them exactly the color I wanted the floor to be and there blond wood in here and kind of a gray wood as well as a variety of browns. The brown would have been fine, but I had no clue there would be blonde pieces of wood in here. They did not listen to me on what I wanted done. I don't know if we would call that a communication problem or not.
Description of Work: I used Heartwood Floors for hardwood flooring.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$9,100

Tracy K.
02/2016
2.0
flooring contractor, hardwood floor
  + 0 more
Overall, not pleased with the experience and highly disappointed.
Description of Work: Dan came out on January 18th to give us an estimate to refinish hardwood floors and install hardwoods in the kitchen. He said we would have an estimate in a few days. I called one week later and the lady in the office said she would have Dan call me back as I had not heard from them, yet. I called two days later and spoke with Dan who told me he lost our measurements he took. It didn't seem like he was even going to call me to tell me that (9 business days after he came out). Dan came back to our house to take more measurements, and then he gave us a quote for $6,500 more than his direct competitors.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from HEARTLAND WOOD FLOORS COMPANY
We are very sorry that the estimate took longer than expected. However, it was bid with our highly trained professionals installing new solid oak treads and risers; which are more expensive than what other company's typically use.

Charles H.
01/2016
5.0
flooring contractor, hardwood floor
  + 0 more
The job took 3 days longer then expected, but the quality and final product were worth it. I had questions about a couple little items after they were done and they stopped back out, took a look, and stated they would adjust and fix them and made good on that promise by scheduling just a couple days later. With a job this big, I usually expect a small hiccup or something, Then if it does happen I don't get upset. All in all I am very pleased with the services I received. I have two neighbors who also plan to use Heartland as well as my folks. I'll definitely use them again in the future as well.
Description of Work: Installed some new wood floors and integrated them in with our existing wood floors. Then refinished all the floors to match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from HEARTLAND WOOD FLOORS COMPANY
[Member Name Removed], Thank you for your business! We are delighted to hear that you are happy with the finished product. We look forward to working with you more in the future. Thank you for referring us to your friends and family. Mary HLWF

Paula K.
07/2015
5.0
hardwood floor
  + -1 more
We are very pleased with the service provided, the repsonsiveness from the company and the overall experience. We had three different crews throughout the project and all of them were professional, courteous and responsive to our requests and inquiries. They feathered the new flooring into the old seamlessly and nobody could tell that there was ever and old floor and new floor, it is seamless. We are very happy with this company and will use them again in the future.
Description of Work: We had the main traffic pattern in our home changed from carpet to hardwood adding approximately 240 square feet of new flooring. This flooring was feathered into our existing hardwood in our kitchen seamlessly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from HEARTLAND WOOD FLOORS COMPANY
Hi [Removed member name], Thank you for leaving us a positive review. We appreciate your business and we are happy to hear that the floors turned out great! Thank you, Mary

Pamela B.
05/2015
5.0
flooring contractor, hardwood floor
  + 0 more
The job went really well. The guys doing the floor were friendly, professional and really helpful when picking out the color of stain we wanted for the floor. They were patient with me even though I must have had him try 8 different colors on the floor before we decided to just go with the original color. I can't say enough about how refreshing it was to have friendly workers, who took the time.
Description of Work: Sanded and filled in bad spots on our hardwood floor. Re-stained and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Beth F.
02/2015
5.0
flooring contractor, hardwood floor
  + 0 more
They showed up on time and were very pleasant. A couple of issues came up, and when presented to management, they swiftly took care of our concerns. Would definitely use again.
Description of Work: Refinished wood floors on first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Michael K.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Work was punctual and of high quality. Workmen were responsive to questions and requests.
Description of Work: Refinished and repaired floors as well as new flooring in part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jennifer D.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
The project was larger than anticipated, but quality work was done. We would use them in the future.
Description of Work: Refinished floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Andrea B.
10/2014
4.0
flooring contractor, hardwood floor
  + 0 more
The sales rep that came out was very bland and boring. He knew his stuff but didn't bring any excitement to the project. When someone is paying over 10K for flooring they need to feel excited or it doesn't seem worth it. He was precise which was good but when he left we had a feeling of let down simply due to his attitude. Possibly will use this company, haven't made a final decision yet.
Description of Work: Only gave an estimate

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$11,000

Aaron B.
10/2014
4.0
flooring contractor, hardwood floor
  + 0 more
Everyone was nice, from the estimator to the installers and finishers. The installers did a good job, stain went fine and first coat of polyurethane looked good. In between first and second/last coat of poly something went wrong. What looks like sawdust is polyurethaned onto the floor everywhere. By everywhere I mean I don't think there is a 6 square inch area that doesn't have some of this stuff, and there's about 2000 square feet of floor. The original estimator came back and explained that after the first coat of poly the floor is buffed, and that creates the small particles that look like sawdust to me. He didn't really explain why that wasn't vacuumed/cleaned up before they did the final coat of poly and didn't really apologize for it being that way. He just said it was better than he feared and left. If you just walk in our house and glance at the floors, they look good. If you look very close, you will see these minor imperfections. The Angie's list form asked if I would use this provider in the future and only gave a yes or no. I would've chose maybe if it was an option. On a scale of 1 to 10 with 10 being completely satisfied, I would say we are a 7. We didn't ask for them to be redone because we didn't have the time before we moved in and they are good enough, but for 10 grand we expected to be completely satisfied. If you want to see the floors you can email me at abrownne@msn.com and after an informal background check I'd be willing to show them to you.
Description of Work: Installed wood floors on the main floor where there weren't any, sanded the existing wood floors, and stained everything to match. They also blended the existing and new wood together by tearing a few end pieces out and weaving them together so you can't tell what is new and what was already there.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,000

Laurie E.
07/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Very good. Matched original color. Reliable and responsive when needed a touch up
Description of Work: refinished wood floors and installed new wood floors in a small mudroom area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Amy C.
06/2014
5.0
hardwood floor
  + -1 more
Excellent job. They coordinated all of the refinishing with me from my previous home before I moved it. Great communication. Would absolutely call them again for any floor or refinishing need.
Description of Work: Refinished two floors of original wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Eleanor P.
06/2014
5.0
flooring contractor
  + -1 more
They were really great! We were very pleased with their service!
Description of Work: They replaced flooring and refinished an entire area by resealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn S.
05/2014
5.0
flooring contractor, hardwood floor
  + 0 more
It was exceptional! They arrived when they said they would. Had a small crew to do the carpet removal, etc. They kept us informed as it went along about the timeframe before we would be able to have our rooms back. We staged the living room and hallway first, so we had all of the furniture in the dining room and kitchen. Then when living room and hall were completed, we waited a week and then moved everything out of the dining room into the living room. The young men who laid the floor was very professional and kind. When it was all done, my husband put in the stairs/treads. We wanted to be sure the stain on the stairs matched, and they were very willing to ensure that the stain we got was exactly the same. The floors are absolutely beautiful and we have only positive comments and compliments. Also many wanting to know who did them, as they were considering hardwood as well. Absolutely, I would use them again for flooring needs.
Description of Work: Ripped up and removed current carpeting in living room, dining room, and hallway. Replaced with Red Oak flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Cory B.
05/2014
5.0
hardwood floor
  + -1 more
He was a nice guy and his price is reasonable.
Description of Work: Heartland Wood Floors Company gave us an estimate for their floor refinishing service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Lawrence B.
03/2014
5.0
hardwood floor
  + -1 more
Great company to work with. Very professional. Kept our house very clean during demo and sanding. The floors look incredible. Very easy to work with.
Description of Work: took out tile and carpet on the main floor of the home. place hardwood floors and refinished existing hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Gery W.
11/2013
5.0
flooring contractor, hardwood floor
  + 0 more
The patch job was perfect, all appointments were on time--from the initial bid, to the actual work. Follow-up was excellent. I would recommend these guys to anyone. And--most importantly, the floor is absolutely beautiful.
Description of Work: Refinished the kitchen floor, patched a place in the floor where we had removed a desk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Gale H.
08/2013
5.0
flooring contractor, hardwood floor
  + 0 more
It was a four day process and the flooring repairman was timely, pleasant and professional. This was in a high traffic area that's noticeable and the end result looks very nice.
Description of Work: Repaired wood flooring where the it butts to the header board. This required sanding and blending the stain and urethane coating into the existing wood floor of a 3x3 area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Todd C.
07/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Sanded the kitchen floor and lets just say it was not an easy job, the previous coat was like iron and most of the floor was sanded using the smaller edge sander. They persevered and finished the job in the agreed on time frame. THe floor looks great and I am happy with the job as a whole!
Description of Work: Sanded and refinished kitchen and bathroom areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

John H.
06/2013
5.0
flooring contractor, hardwood floor
  + 0 more
They were very thorough and they worked well with me on the scheduling, but most importantly they used this vacuum system and that does not leave any dust in the house. I have been to several houses after the flooring has been done and I have seen dust all over the walls and the house has had to be repainted afterwards. I am going to redo my basement in about 5 years, so I will use them again.
Description of Work: I used Heartland Wood Floors Company for hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Andrew B.
05/2013
2.0
hardwood floor
  + -1 more
It did not go good. Overall they were very nice but overall they did a poor job; it was a pretty bad job. I had issues with every area of their work; about 10 issues. The biggest issue I had was that there were large gaps, even after the installation. This can't be fixed without tearing out the whole floor. I would tell others not to use them; I would not recommend them at all. They came back and fixed what they could but the gaps could not be fixed without tearing out the floor.
Description of Work: I used Heartland Wood Floors Company to install wood flooring.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$2,500

Response from HEARTLAND WOOD FLOORS COMPANY
[member name removed] contracted work with our company in November of 2012. We installed a 2 ¼” & 3 ¼” prefinished oak wood floor purchased by the homeowner from a different supplier than ourselves. Unfortunately, the 3 ¼” prefinished product would not allow for a tight installation due to the milling of the wood, which caused gapping in the floor. We have also had similar instances of this happening from the same supplier where the [member name removed] purchased the wood flooring from. Our main installer on the job has over 10 years of experience installing various woods and is knowledgeable at installing secure and snug wood floors. The 2 ¼” width product provided was able to be installed snug but the 3 ¼” width product was not. Attempts were also made to fill between the gaps after the wood floor was installed to minimize the appearance of the gapping. We apologize the product did not meet [member name removed] expectations but we feel our installation service was the best possible in regards to the product provided.

lon P.
03/2013
5.0
flooring contractor, hardwood floor
  + 0 more
It looks awesome and you can't even tell that they added it. They started the work on Thursday and finished it yesterday. I had some other estimates and their price was the best. They are good. I would use them again.
Description of Work: Heartland Wood Floors expanded the wood floor that I had in my kitchen and then added a big huge walkway to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Robert P.
02/2013
5.0
flooring contractor, hardwood floor
  + 0 more
They did an excellent job, A+, just as always.
Description of Work: They stripped, sanded, stained, and sealed our entire main level. They did an excellent job, A+, just as always.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Donna G.
02/2013
5.0
flooring contractor, hardwood floor
  + 0 more
They did a great job, and they were very responsive to a few minor issues with the floor. I would highly recommend them.
Description of Work: They installed all new hardwood floors on top of our existing floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000
    • 1(current)
    • 2

Contact information

14621 Industrial Rd, Omaha, NE 68144

www.heartlandwoodfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Finished Carpentry and Woodworking

FAQ

HEARTLAND WOOD FLOORS COMPANY is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

HEARTLAND WOOD FLOORS COMPANY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, HEARTLAND WOOD FLOORS COMPANY does not offer free project estimates.
Yes, HEARTLAND WOOD FLOORS COMPANY offers eco-friendly accreditations.
No, HEARTLAND WOOD FLOORS COMPANY does not offer a senior discount.
No, HEARTLAND WOOD FLOORS COMPANY does not offer emergency services.
No, HEARTLAND WOOD FLOORS COMPANY does not offer warranties.
HEARTLAND WOOD FLOORS COMPANY offers the following services: Installation of unfinished flooring, Installation of pre-finished flooring, Refinishing of existing wood floors, and re-coating of existing wood floors. Maintenance supplies. Low VOC products available.

Contact information

14621 Industrial Rd, Omaha, NE 68144

www.heartlandwoodfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed