I called Future Floors to provide an estimate on repairing some tile in our bathroom. After providing the estimate and attempting to book an appointment, Ron with Future Floors failed to come to my house to perform the work. I attempted to call him several times to inquire about why he did not show up. The receptionist claimed she would provide him the message that I called, but he never called me back despite multiple messages left. I will never use Future Floors and would suggest that people refrain from using them in the future given their unprofessional attitude and disregard for people's time.
Description of Work: I called Future Floors to provide an estimate on repairing some tile in our bathroom. After providing the estimate and attempting to book an appointment, Ron with Future Floors failed to come to my house to perform the work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
09/2006
1.0
hardwood floor
+ -1 more
This two day job turned out to be a nightmare. After they were done sanding the floor, they didn't remove the wood dust from the floor before covering it with latex. They only worked a few hours each day. I had requested a polyurethane floor when they were done, and they didn't do that either. The floor had a sand paper finish and wasn't smooth. It wasn't what I wanted at all. This would have cost me $650, but since they did such bad job, they didn't charge me at all.
Description of Work: They refinished my hardwood floor, which had just been destroyed by a previous re-finisher.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
09/2006
5.0
flooring contractor
+ -1 more
They did an awesome job on all of my floors. It was kind of a long process in our opinion because that was the last thing we waited for before moving into our new home. They did a wonderful job, they were very polite and dedicated to finishing the job because they knew we were anxious about moving in. The price of the floors was covered under my home-builder's contract.
Description of Work: They installed 2 rooms of tile, 2 rooms of linoleum and 6 rooms of carpet and they also put down carpet in my 2 hallways.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Bathtub Restoration
FAQ
FUTURE FLOORS INCORPORATED is currently rated 2.8 overall out of 5.
No, FUTURE FLOORS INCORPORATED does not offer free project estimates.
No, FUTURE FLOORS INCORPORATED does not offer eco-friendly accreditations.
No, FUTURE FLOORS INCORPORATED does not offer a senior discount.
No, FUTURE FLOORS INCORPORATED does not offer emergency services.
No, FUTURE FLOORS INCORPORATED does not offer warranties.