Dr. Exteriors & Interiors LLC

The crew did a great job coordinating all the work that needed to be done. We are so pleased with the work in our bathroom and would definitely hire Dr. Interiors again.

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After a thorough discussion and home site visit with Dean, the owner, we got a detailed proposal and contracted with Dr. Exteriors. His four-man crew came on Saturday of Labor Day weekend. Dennis was in charge. They started a 9 a.m. and finished about 1 p.m. without break. They did an excellent workmanlike job; were conscientious, and very communicative about what they were doing when I had questions. I would hire them again and recommend them highly.

They did a good job. They were very responsive to any issues I found. There were some nicks and dings in the wood and when we discovered them, they pulled it out and replaced it. I had a rip in one of the screens and they very quickly put a new screen in. There was an issue with a hinge from the manufacturer and they came back and replaced the hinge. They were great. I'm pretty sure they weren't the cheapest around but from the other quotes I had, they were actually below the other quotes. They weren't putting in pocket windows. They put in full replacement windows so I think it was a good job for a reasonable price. I think he sold me a good window. They were late once.

Dean and his brother were superb. These guys install windows the right way - they remove all trim (outside and inside), then install and provide interior trim and outside wrap/brick moulding that looks beautiful. We love the new windows and had no idea how bad our old ones were until we looked out these new ones. Their craftsmanship is second to none and everyone we interacted with was pleasant and positive. The work was completed on time and they cleaned up everything afterward. Dr. Exteriors' price also could not be beat. We compared prices from 4 other contractors to theirs and they were at least $4k less than the others. We were originally only going to replace the 1st floor windows due to our budget, but when Dean came back with an estimate that was significantly below the others, we decided to just do the whole house. Our only 'complaint' would be with the window manufacturer themselves (Heartland Windows). Their production process took a while and we had a couple of delays. We did however, have special order windows that had the blinds inside them, so I believe that played a major role in the delay. Overall, if you are considering replacement windows, you should definitely get several estimates and be sure to include Dr. Exteriors as one of them. Compare for yourself, but in my opinion these guys won on price, quality, craftsmanship and customer service!

We received multiple quotes and selected Dr. Exteriors because we liked the fact that he assessed the situation and recommended corrective action to fix the problem rather than just focusing on the product he was selling. Dean said that we may not need to replace two of the windows with condensation and ice build-up, but suggested that we likely had a problem with lack of insulation around the windows. His crew was able to remove the window trim and insulate around the windows, replaced the patio sliding door, and replaced the two large bedroom windows. They added insulation around those windows as well. The communication, professionalism, and work performed were excellent. We have made it almost a year now with no complaints. During our first winter following the added insulation and window/door replacement, we definitely noticed a reduction in cold air leakage into the bedrooms and only noticed interior condensation on the windows around the patio door one time (vs. daily during the winter before they performed their work).

Can't say enough good things about our experience with Dr. Exteriors! Dean was very helpful and patient with explaining the pros and cons of different window manufacturers. He helped us with color selection as well. Chuck is an expert craftsman and an excellent installer. Very professional and pays attention to details. His work with window installation, siding and outside trim installation, inside window woodwork trim, and caulking was very professional and of the highest quality.

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They were going to charge quite a bit more than anyone else would have, to do what they were going to do. So, it kind of ended up not working out to my advantage. They quoted me $1200 and then, there was $250 off with the Angie's List promotion. I actually had a handyman come out and he was going to do it for about 50% less. The handyman quoted us $500. I ended up paying $40 for them to come out and do what they do for free. He was great. He was very helpful and kind. He showed up on time. They were great. It was just a little too expensive for me.

The estimate was timely. I was kept informed of the timing of the work starting. The work was done completely including all of the sub-contractors on an agreed upon basis. The foreman kept in close contact with me by cell phone to get input as needed as the job progressed. They were more than helpful to do extra items that I requested without an issue. They even worked with the supply company to get a refund when the materials weren't up to their quality. Although the job took longer than predicted, the quoted price was adhered to without question.

The crew showed up on a saturday and removed all of the existing windows and installed the new windows/doors by mid-afternoon. The trim work was then finished up over the course of the next few days. The quality was excellent and the crew was very responsive. The work was completed on time and the final bill was very close to the estimate we were given at the onset. I would definitely use this company again. We are very happy with the quality of the work that was done.

The crew of 2 carefully cut through the siding to remove 2 sections the width of the house surrounding the existing Z flashing and siding. They replaced with new cedar board and drip caps. They caulked and sealed. (Our final step will be painting.)

Very prompt and professional. They did a great job repairing and replacing my windows. They left my windows cleaner than they found them.

The estimate and work were done on time as agreed. Polite and professional!

Dean was fantastic. He was very thorough in explaining what he was seeing as we walked the project for the estimate and how he would suggest repairing and maintaining to avoid future problems. He turned the quote around quickly and was able to start the project shortly after we reached out and said we were ready to proceed. His team was very friendly. They arrived early each day and kept our yard clean considering the scope of the project. We did have some unexpected rot underneath the siding which we opted to have them repair as well. Throughout the process they communicated every detail of progress, what was coming next, where we may see little variations between the existing siding that was not being replaced and the new (which I honestly don't think I ever would have noticed). While we did have a few mishaps (damage to a fireplace vent and nail hitting an electrical line to our AC), they quickly fixed it at no charge and without bickering which many other contractors would do. Overall we were very pleased and would definitely recommend Dean and his team.

Two workers from Dr Exteriors showed up (One was Jason Welch, not sure of the second one's name). Very professional, looked like they knew what they were doing. More importantly the leak stopped. They applied caulking, insulation foam, another type of sealant and a heavy duty tape in the end. On top of that they attached a metallic shield type thing so it looks good from outside too.

They were great they help with my insurance paper work and, made sure I was taken care of. I would Greatly recommend them to anyone!!!!!!

Everything went smoothly, Their sales man Ross was super cute and a perfect business professional.

It went amazingly well. If I could go back and do it over, I would have signed with Ray and Dr. Exteriors to do all the work on our house, not just the windows. Ray listened to what we wanted, made suggestions based on his expertise, communicated clearly with us throughout the process, and did what he said he would do every step of the way. As things came up, he always let us know what was going on and what to expect. He also worked to get our repairs scheduled as quickly as possible. When there was a little hiccup with Pella, he immediately took care of it and resolved the issue. When his crews arrived, we were impressed with their professionalism. They were courteous and friendly. We were also surprised at their attention to detail in making sure each window was exactly centered in the hole and level instead of just shimming them wherever. Having them in our house was no problem. We never felt uncomfortable. I would absolutely recommend Ray and Dr. Exteriors to anyone needing home repairs. We had never met them before the storm. I'm glad we did after the storm.