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DON'S REFINISHING SERVICE

Furniture Refinishing and Repair, Countertops and Backsplashes

About us

We are a family run business with over 80 years combined experience in all aspects of furniture repair,refinishing and touch ups.

Business highlights

59 years of trusted experience

Services we offer

Complete furniture repair, parts reproduction, glueing services, reveneeering, in home touch ups etc. We strip and refinish all types of furniture from priceless antiques to modern new . We use only the most modern and up to date finishing supplies for durability that lasts for years and years.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.525 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
8%
3
8%
2
4%
1
12%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.6
responsiveness
4.5
punctuality
4.5
Showing 1-25 of 25 reviews

Barbara H.
02/2021
1.0
countertops
  + -1 more
I never received a response
Description of Work: I never received a response
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven L.
03/2018
5.0
furniture repair
  + -1 more
Very happy with the entire process. They are professional and exceeded our expectations. Very pleased with the results and wouldn't hesitate to use them again.
Description of Work: Refinish and repair an old walnut hutch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Terrence G.
02/2018
5.0
furniture repair
  + -1 more
Don's responded very quickly and had the job done in a few days. Very happy with their work.
Description of Work: We needed to repair the arm and leg of a sectional sofa following a move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

N Roy A.
09/2016
5.0
furniture repair
  + -1 more
It was well done and timely
Description of Work: Fix legs on a chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sunnye T.
06/2016
3.0
furniture repair
  + -1 more
unknown
Description of Work: . Sent him a photo of the project (chair repair) at his request and he never responded. Telephone calls were not returned.

Rating CategoryRating out of 5
responsiveness
1.0


Gail B.
03/2016
5.0
furniture repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

$600

Jim R.
12/2015
4.0
furniture repair
  + -1 more
unknown
Description of Work: Repaired an antique table where the legs had broke off.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$150

James W.
10/2015
1.0
furniture repair
  + -1 more
unknown
Description of Work: Sent Email for them to contact me. I did not receive a response.
Rating CategoryRating out of 5

michael S.
07/2015
5.0
countertops, furniture repair
  + 0 more
unknown
Description of Work: They refinished an antique table for us. The top had a terrible water stain on it as well as a crack across the top. You cannot tell that any of this existed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Rebecca H.
04/2015
5.0
furniture repair
  + -1 more
They were wonderful to work with! Price was a little higher than others, but the attention to detail and his willingness to provide input on colors and finished was incredible. Very happy with the finished product, and I will be taking other projects to him in the future.
Description of Work: Refinished an antique end table.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Meredith L.
12/2014
5.0
furniture repair
  + -1 more
Don and the guys at this family run business did a terrific job of repairing broken wood legs on our vintage recliner. I would recommend them for any of your furniture repair needs. I dropped off & picked up my piece, but noticed a delivery van.
Description of Work: Fixed broken wood leg on a vintage Naugahyde recliner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kirsten M S.
12/2014
4.0
furniture repair
  + -1 more
quality of work was great - called shop after 2 weeks and the chair was not done which was ok because I was not in a hurry but then they called the next day to say it was done. Chair is perfect!
Description of Work: reglued a chair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Thomas T.
07/2014
3.0
furniture repair
  + -1 more
Two of the four chairs were properly repaired. It appears the other two chairs were repaired by a novice. There were gouges in the wood frame at the joints as well as excess glue. Overall, not satisfied with the repairs.
Description of Work: Dining room chairs were 65 years old and needed to be re-glued.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$200

Daniel P.
06/2014
5.0
countertops, furniture repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jon D.
06/2014
5.0
furniture repair
  + -1 more
Work was impeccable. A little slow, though. Good price.
Description of Work: Repaired arms on a chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

Karen S.
05/2014
2.0
furniture repair
  + -1 more
I sent an e-mail and picture of kitchen table I had that needed a leg repaired and I wanted estimate on refinishing. Sending a picture was suggested on their website. The next day I did receive a call from Don's and he told me they would stop by on their way to Dundee the following week (too busy that week) and look at the table and probably fix the leg right then and we could schedule a refinish for a later date as they had a lot of backlogged work. I'm still waiting, 16 days later, for Don's to come take a look at the table leg or let me know that they cannot do the work. The table was very unstable so I finally called someone else to come and fix the leg and I'll look for someone to refinish it. My only suggestion to providers is that if you say you will do something, please do it or let the potential customer know if you will not be able to fit them in. I assume this was a job too small for Don's but if they had just said that at the outset, it would have been fine and I wouldn't have wasted another 2 weeks waiting for them to show up or call. This is my complaint about a lot of contractors.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from DON'S REFINISHING SERVICE
I apologize for this happening to you (removed member name). I checked our work orders and didn't find one written up. One of the guys you spoke with must not have written it up. We are very busy but we try not to let this happen. Table leg definitely wasn't to small of a job, as we do a lot of them. Again my apologies that this occurred. If you change you mind and try us again remind us of this occurance and I will give you a discount.

DAVID B.
05/2014
5.0
furniture repair
  + -1 more
They're outstanding, everything outstanding across the board. They're the best.
Description of Work: Don's Refinishing Service refinished the small mahogany vintage table for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Neil H.
05/2013
5.0
furniture repair
  + -1 more
They did a good job.
Description of Work: DON'S REFINISHING SERVICE refinished a table for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan C.
04/2013
5.0
furniture repair
  + -1 more
I enjoyed working with them - they were very accurate in the estimate and the work was fantastic. I was very impressed with their quality, speed of delivery and how easy they were to work with. I would definitely recommend them and would go there again anytime I needed refinishing work done.
Description of Work: They stripped several layers of paint and refinished a desk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Charles T.
04/2013
5.0
furniture repair
  + -1 more
Came home and found my dog had chewed up a new window blind still in the box. Then I noticed he had attacked the arm af a maple chair that had been in my family since the 1950"s. Looked up refinishers on Angies List and found Don's refinishing near 37th and Q st in Omaha. After checking with another refinisher who quoted me over $400 to make a new arm, I went to Don's and he did an excellent job for $110.00! Took two and a half weeks but well worth the time and money.
Description of Work: My dog chewed up the arm of an antique chair. Don's was able to make a new arm out of maple and stained it to match the rest of the chair. Took about 2.5 weeks but his price was one fourth the estimate by another refinisher in the area. Well worth the time and money for me. I will revisit him with more work in the future!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

James S.
03/2013
5.0
furniture repair
  + -1 more
I had some old wooden drawers that needed refinishing. Don's got to back to me quickly and showed up on time. The refinishing went very well.
Description of Work: He refinished my chest drawers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Debbie W.
03/2013
5.0
furniture repair
  + -1 more
see above
Description of Work: I have a high quality couch that I inherited from my grandmother. It's legs are solid mahogany and beveled. One of the front legs split. It seemed to me a very tricky repaid job - not only to make the repair invisible but to somehow increase the strength so that it wouldn't break again. Ken, from Don's Refinishing, did an amazing job. Not only can you not see where the leg was broken but he reinforced both front legs, shaped the reinforcement so that it's invisible and used a mahogany veneer. My son got down on the floor to inspect the repair job and even from a few inches away could not tell that the legs were different and had been reinforced. Two big guys sat on it to test the strength - it easily supported over 500 lbs on one end. I had expected to pay as much as $1000.00 for this kind of craftsmanship but my bill was only $360.00. Also Ken picked up the couch on Tuesday and had it back by Friday. I HIGHLY recommend Don's Refinishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

J R J.
07/2012
1.0
furniture repair
  + -1 more
We set an appointment to repair a door hinge in which the wood screws had stripped out. I inquired at that time what the estimated charges might be and was told there was a $60 minimum service charge and based on my description was told that the total should not be more than that. The repairmen did not show up at the scheduled time and did not call. I had to contact the company and they arrived about two hours later. They replaced 3 screws on each of the two hinges and charged $140.00! I called the company to discuss the excessive bill (which my fiance paid after the repair), left a message for the owner and never received a return call. This was a very minor repair which took no time at all and I feel we were completely taken advantage of. I'm not one to write reviews like this but our negative experience with this business was one that everyone who is considering hiring Don's Refinishing Service should be aware of.
Description of Work: Door hinges secured on an antique armoire.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$140

Response from DON'S REFINISHING SERVICE
There was obviously a misunderstanding that occured. Our service call is $60.00 plus $80.00 per hour which includes all supplies and products needed plus NE labor tax. Our minimum is $149.80 including tax. We sent two technicians out to the home. We found the screws installed were not correct and that someone had tried to repair this door to a very large, very antique armoire before. We plugged the holes, put in larger screws and secured the door. We found the door did not close smoothly and was hitting at the bottom. This was do to the age of the piece and not why we were called out. But we informed his fiance of the problem and told her we would come back later the same afternoon and bring the correct saws and belt sanders and trim the door so it would close smoothly.We informed her of the cost and told her we would not charge any extra for the next trip as we were going to be in the area. We did make a second trip with two technicians and took the door off and out to the garage, trimmed it and reinstalled it again. It worked perfectly. I appologized for being late to the home. We tell every customer who calls exactly what are rates are and that if they want to save the service call they can certainly bring the items in to us at our shop. I'm sorry he feels we took advantage of him, but clearly I can't run around town with 2 technicians with over 60 years experience between them for $60.00. We run a very reputable business and are fair with everyone we encounter. This was as I said an obvious misunderstanding that occured during our initial phone conversation with him.

Teresa N.
06/2012
5.0
furniture repair
  + -1 more
The price was much under than what he estimated. It was wonderful. The serviceman I talked to was fabulous. The only problem I encountered was that they were pretty hard to find; there's not a lot of street signage hanging on the building. It was kind of hard to find, but it was worth it. They said two weeks, and it was done in a week.
Description of Work: I used Don's Refinishing Service for furniture repair. They did some chairs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Linda L.
09/2011
5.0
countertops, furniture repair
  + 0 more
The counter top is solid mahogany and I was nervous about having anyone but the manufacturer refinish it. Ken from Don's Refinishing came out and did a stellar job! It looks brand new! Very professional, punctual and really cared about how the counter top looked. I would highly recommend him. While he was here, he also repaired a small tear in a Stickley leather bench. You can't even see the repair. He also gave me advice about where to purchase replacement handles for my antique dining room furniture. If you have a need furniture repaired, you should call Don's Refinishing.
Description of Work: We purchased a very expensive wood counter top for our new kitchen. The finish was damaged and Ken from Don's came out to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3719 Q ST, Omaha, NE 68107

    www.donsrefinishing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Countertops and Backsplashes

    FAQ

    DON'S REFINISHING SERVICE is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    DON'S REFINISHING SERVICE accepts the following forms of payment: Check,MasterCard,Visa
    No, DON'S REFINISHING SERVICE does not offer free project estimates.
    No, DON'S REFINISHING SERVICE does not offer eco-friendly accreditations.
    No, DON'S REFINISHING SERVICE does not offer a senior discount.
    No, DON'S REFINISHING SERVICE does not offer emergency services.
    Yes, DON'S REFINISHING SERVICE offers warranties.
    DON'S REFINISHING SERVICE offers the following services: Complete furniture repair, parts reproduction, glueing services, reveneeering, in home touch ups etc. We strip and refinish all types of furniture from priceless antiques to modern new . We use only the most modern and up to date finishing supplies for durability that lasts for years and years.

    Contact information

    3719 Q ST, Omaha, NE 68107

    www.donsrefinishing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed