DCM LLC

They were able to do the job real soon, were professional and made adjustment to meet my desires Wanted to make sure I was happy . Lovely people.

I have family that is moving in the end of Aug - I am remodeling my basement. I wanted to repaint the basement and put down new flooring - yes I had a fairly strict time window. I googled Angies provide info and several companies responded - I called DCM- They were very quick with a response and was able to come out on Sunday Aug 8th to give me an estimate (please bear in mind I have never hired painters before) her estimate was high she admitted it and need to have her painter come and review which happened on Monday Aug 9 - they provide me an estimate - we then noticed some additional work that would need to be additional in the kitchen area - my total came to $1900. The removed the floor boards in the bedroom as I wanted them painted white - I wanted to do the other floor boards in the basement area but it was to expensive so just the bedroom floor boards and trim - I was elated at the color! and thought the job was done professionally - again most likely do to my haste - on the following day Aug 11th the flooring folks came - they took up the floor boards in the living room and alerted me to a mold issue. they could not do the living room until I corrected the issue - they completed the bedroom. I had my contractor come over to look at the wall - he stated the wall appeared to be moist or damp and why would painters paint it? I asked Christina that question and she denied that it was moist - I then did a much more thorough examination of the basement paint job - I have 49 pictures of mistakes in addition to the moist wall - paint on places it should not be - numerous nail holes not filled (I did explain to Christina that this basement had alot of nail holes that need to be filled) - they painted over my curtain rod brackets - they painted around a small coat hook in the hallway that they did not bother to take down - when the flooring workers put back the floor boards it is visible that the painters did not go down far enough and the old wall color is showing - the put back a frame around a heating/cooling unit and it is not flush - they put back the light switch panels and there is still the old paint that you can see. And I have security video of their worker putting a power tool on the truck of my car instead of on the ground. There are numerous emails between Christina and myself - they were suppose to come back and do the second coat of paint on the floor boards from the bedroom (I also have a photo where they cracked one of the boards) They adamantly deny painting over moist/damp walls - Christina has sent me articles via text also sent me pics of my walls - one where I had paint swatches taped to the wall claiming they would not stick if the wall was moist - well that was the wrong wall and I advised her of this - they have offered to try to make things right but I have lost all confidence in this company - I have asked for a full refund - they state they do not do refunds - I also feel I was overcharged - they charged me $300 for paint I asked for an itemized list they spent $102.63 - I am going to have to have the job redone by what I feel would be reputable company - I have learned a valuable lesson here - I should have gotten references - I should have had an estimate in writing rather than a verbal agreement and regardless of my time frame I should expect quality work - This is the type of quality that I would expect if my daughter and I painted the walls but not from professional

They said that they could paint my house in a particular timeframe and then blamed the crappy job that they did on being “rushed”. I would have rather they take their time instead of doing a half a** job. Especially since they didn’t even complete the project in the timeframe promised. Also, I paid over $700 for them to paint my interior doors and then they didn’t even paint close to the door knobs and they look really bad. When I brought up the issues with the doors and wavy lines around the trim, I was told that I get what I pay for. Additionally, be sure that they specify if caulking is included in the bid. I didn’t know it wasn't included and got charged for it later. Overall the project costed 1/3 more then the original estimate and I was told that I’m lucky it wasn’t more. They will not send the invoice through Angi and you will not get the member discount. Just keep that in mind when you are trying to budget for this project.

In a time crunch and they got it done

They were wonderful. The time was perfect. They were nice and they did a wonderful job.