Burton AC, Heating, Plumbing & More

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Burton is the one Omaha HVAC, Electrical and Plumbing company that can provide for all your home plumbing, electrical, heating, air conditioning, and related home comfort needs. On top of that, we recently expanded our scope of services by adding an electrical services division to our company. That means we can now provide expert wiring, installation, and repair services for all your indoor and outdoor electrical needs. At Burton, however, we’re much more than a cluster of home comfort and safety services. We’re a group of people working on your behalf, 24/7, to help make sure. For more information contact Customer Service at customerservice@justcallburton.com

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, excavating, air conditioning, heating, pumping, jetting,electrical & heating & a/c replacements & repairs.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.6157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
12%
3
8%
2
11%
1
28%


Rating CategoryRating out of 5
quality
3.9
value
3.1
professionalism
3.9
responsiveness
4.1
punctuality
4.2

Filter reviews by category

Showing 151-157 of 157 reviews

Bruce S.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Replaced Heating and A/C. Long day ... Good job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Response from Burton AC, Heating, Plumbing & More
(member name removed), Thank You for taking the time to respond and let us know how we did! Thanks Again for your business Sincerely Mark Evans President

William M.
07/2014
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
punctuality
2.0


Response from Burton AC, Heating, Plumbing & More
We do not show any information in our system of ever doing work at this address under this name. Please give me a call on my direct line 402-504-6168 so that we can get this resolve. Sincerely, Mark Evans President

Peggy K.
07/2014
3.0
plumbing, water heater repair
  + 0 more
.
Description of Work: I paid $1400 dollars for a 20 lb hot water heater replacement that took only one man to install and sat 5 feet inside the back door. There was no extra plumbing and even though I was informed of the cost, I expected that there was good reason. After my choice to accept the proposal and receive the hot water heater, I then researched and found that any standard heater would have sufficed and I was overcharged at least $800.00. I went to BBB and Burton offered a $200.00 refund. No one called to hear my complaint but made the offer by email as a standard reaction. For reasons I don't remember now, I refused the refund and have dropped the issue. It is not a special heater. It was only smaller and not one they carry readily on their truck so it had to be delivered. The whole installation took less than two hours. It was a rip off.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$1,400

Response from Burton AC, Heating, Plumbing & More
I am sorry you are not completely satisfied with our service. It sounds like we followed procedure and you were given all prices prior to the heater being ordered and picked up for delivery. I do still value your satisfaction and would like to discuss further to completely satisfy you. My direct line is 402-504-6168. Sincerely Mark Evans President

David B.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had Burton out to investigate a backed up sewer drain. I had not used Burton before this incident. My initial concern was that the technician spent a couple minutes looking at the problem and then 30+ minutes out in their vehicle calculating several different plans and costs. When the technician began working on the problem after I chose the lest expensive option, it was determined that then clog was no longer there and that no work needed to be done. At my request the technician and another worker in the area videoed the sewer line. I thought it looked bad but they both said it was fine. They did give me the option of cleaning the line out if I wanted to but there was no pressure. |I would use them again for plumbing issues and even purchase a heating and cooling service plan though them. |My cost of service included additional items that I added and does not reflect the cost of clearing the sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Burton AC, Heating, Plumbing & More
[member name removed], Thank You for taking the time to let us know how we did and Thank You for your business. Sincerely, Mark Evans President

Astrid P.
01/2014
2.0
water heater repair
  + -1 more
.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
3.0
punctuality
4.0

$2,000

Priscilla T.
03/2013
1.0
plumbing
  + -1 more
unknown
Description of Work: I agree, don't call Burton/

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0


Marlene B.
01/2013
1.0
plumbing
  + -1 more
don't call burton
Description of Work: called for same day service.. waited , waited. called, waited..
Rating CategoryRating out of 5

Contact information

5010 F St, Omaha, NE 68117

http://www.justcallburton.com

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Electrical,
Excavating,
Drain Pipe Installation,
Wells and Pumps,
Generator,
Natural Gas Lines

FAQ

Burton AC, Heating, Plumbing & More is currently rated 3.6 overall out of 5.
Burton AC, Heating, Plumbing & More accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Burton AC, Heating, Plumbing & More does not offer free project estimates.
Yes, Burton AC, Heating, Plumbing & More offers eco-friendly accreditations.
Yes, Burton AC, Heating, Plumbing & More offers a 5% senior discount.
Yes, Burton AC, Heating, Plumbing & More offers emergency services.
Yes, Burton AC, Heating, Plumbing & More offers warranties.
Burton AC, Heating, Plumbing & More offers the following services: Plumbing, drain cleaning, excavating, air conditioning, heating, pumping, jetting,electrical & heating & a/c replacements & repairs.

Contact information

5010 F St, Omaha, NE 68117

http://www.justcallburton.com