Burton AC, Heating, Plumbing & More

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Burton is the one Omaha HVAC, Electrical and Plumbing company that can provide for all your home plumbing, electrical, heating, air conditioning, and related home comfort needs. On top of that, we recently expanded our scope of services by adding an electrical services division to our company. That means we can now provide expert wiring, installation, and repair services for all your indoor and outdoor electrical needs. At Burton, however, we’re much more than a cluster of home comfort and safety services. We’re a group of people working on your behalf, 24/7, to help make sure. For more information contact Customer Service at customerservice@justcallburton.com

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, excavating, air conditioning, heating, pumping, jetting,electrical & heating & a/c replacements & repairs.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.6157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
12%
3
8%
2
11%
1
28%


Rating CategoryRating out of 5
quality
3.9
value
3.1
professionalism
3.9
responsiveness
4.1
punctuality
4.2

Filter reviews by category

Showing 126-150 of 157 reviews

Clarence H.
05/2017
5.0
water heater repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Charles S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carmen M.
03/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Robert L.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They service my A/C and heating system. They also replaced a heat pump.. They also did work on our air ducts
Rating CategoryRating out of 5
Yes, I recommend this pro

Jackie W.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert M.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Installed Train A/C system for the house. Inspection and installation went extremely well done with rapid installation. No problem with the installation and prices were very competitive. Technicians were very friendly and professional and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Burton AC, Heating, Plumbing & More
(removed member name), Thanks for the A grade it's greatly appreciated! I will share with all the techs involved. Thanks again for your business. Sincerely, Mark Evans

Candace M.
06/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James C.
06/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: replace sewer line. Did it in one day. Excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Burton AC, Heating, Plumbing & More
Thanks again for your business and I am glad we could help. I will share the A grade with the Crew, Thanks again. Sincerely Mark Evans

John R.
06/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Nothing and walked with $50.00

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from Burton AC, Heating, Plumbing & More
(removed member name), I am sorry we did not fill your needs and would like to find out more about this situation. Sincerely Mark Evans

Doris M.
05/2015
5.0
plumbing
  + -1 more
it went really good.
Description of Work: did all the piping from the kitchen to downstairs

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Greg T.
04/2015
4.0
drain cleaning
  + -1 more
They did very good
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Burton AC, Heating, Plumbing & More
(removed member name), Thanks for taking the time to let us know how we did. We appreciate your business. Sincerely, Mark Evans

Susan A.
04/2015
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Some of the work skipped over a couple of problems, like the furnace exhaust pipe wasn't sealed or the humidifier fixed. However, I was told there were several problems that they would gladly fix. I was being sold a bill of goods!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Burton AC, Heating, Plumbing & More
(removed member name), I am sorry to hear we have not meet your needs. We strive for 100% satisfaction and I would like to work with you to get there. Please call my direct line 402-504-6168 Sincerely Mark Evans

Cathy S.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: install a reverse osmosis unit, new garbage disposal and dishwasher. Replace toilet.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Burton AC, Heating, Plumbing & More
(removed member name), I would love to speak with you about the D we received on pricing. I would greatly appreciate a phone call to discuss. Sincerely Mark Evans 402-504-6168

Terry D.
03/2015
4.0
plumbing, home remodeling
  + 0 more
unknown
Description of Work: • 8-20-14 Replaced pipes to washer, dryer, front yard hose.$2887.50. Fast and efficient. |• 10-14-14 Replaced kitchen sink faucet and pipes and deep sink faucets. $975.00. Good work. 1 faucet had to be tightened to stop a leak a couple of days later. |• 10-22-14 Replaced pipes from bathtub to basement stack. $3546.00. Worked hard with another person called in to finish in a day. | |

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,887.5

Linda M.
01/2015
4.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They unclogged my pipes between my kitchen and bathroom.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$369

Virginia C.
12/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: Came for estimate but then would not leave estimate with me. Said then i could give to others. By the time he left i needed 4 or 5 more thing done then i originally wanted.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Richard W.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marvin B.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
My air conditioning was not cooling the house. Of course, it was the hottest week of the year! They indicated they would get someone to my house that day, which they did! Cris thoroughly checked out our system, fixed it, (the A-coil was freezing up because it was dirty), told me why it was, how I could prevent it, and how I could save money on this call and future calls. I have since entered into a service contract with them and have Cris come out in spring and fall to do my free cleaning and checking of the system!
Description of Work: Diagnose problem with Air Conditioning. It was properly checked out, diagnosed, and repaired and ideas for future prevention were given.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Marguerite M.
06/2007
2.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Work went fine. My complaint is that I was foolish enough to think Burton was a trustworthy honest company. My normal plumber was not able to be there for a couple days and since I had company I was desperate to get the problem solved. I should have gotten estimates before I settled on a plumber because I was 90% sure I would need a new water heater. I didn't and by the time the Burton man got there I accepted his $1300 bid without question. My brother decided to check around and found that that was more than double other plumbing companies plus it wasn't even the top of the line water heater model. Also, the workman was pushing me to do some additional stuff. I called the company twice to try to talk to Mark the manager. He never called me back.
Description of Work: Hot water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$1,350

Response from Burton AC, Heating, Plumbing & More
I AM NOT SURE WHY I DID NOT GET THE TWO MESSAGES YOU SENT ME? THIS IS NOT NORMAL AND I APOLOGIZE THAT WE DID NOT GET BACK TO YOU. HAD I RECEIVED THE MESSAGES WE PROBABLY WOULD HAVE RESOLVED THIS ISSUE BEFORE THIS POST. WE ARE A "TRUSTWORTHY HONEST COMPANY" AND I WANT TO MAKE YOU HAPPY. I WOULD GREATLY APPRECIATE A CALL SO THAT WE CAN RESOLVE THIS ISSUE AND MAKE YOU 100% SATISFIED. WE NEED TO DISCUSS HOW A PHONE QUOTE ON A WATER HEATER COULD BE SO DIFFERENT THAN THE JOB WE DID FOR YOU? I LOOK FORWARD TO HEARING FROM YOU. SINCERELY, MARK EVANS OWNER 402-504-6168

ELIZABETH S.
04/2007
4.0
heating & air conditioning/hvac
  + -1 more
They were able to install the new unit very quickly. They did not try to pressure us into anything like a lot of other companies are known to do. They made sure we got what we wanted and we really appreciated the fact that they did not put any pressure on us to buy something that we did not want. The price was a little expensive, but overall we were very satisfied.
Description of Work: Our air conditioner went out and they replaced it with a new high energy efficient, 4 ton heat pump.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

09/2006
5.0
plumbing, drain cleaning
  + 0 more
I liked Burtons because they did not attempt to charge me more than what I should have been paying. They also even tried to talk me out of a drain cleaning because they said I probably would not need it. I really wanted it done so they did do it and they did not charge me full price. I just wanted to have them do it while they were already at my house. They were great to deal with and I would highly recommend them to anyone in the area who was in search of an honest, reliable, organized and has a friendly plumbing service.
Description of Work: We actually were having drainage problems in our one bathroom sink. We had Burton check our system as far as the plumbing in that sink because we are in a fairly new home so there really should not have been any major problems for us in terms of our plumbing. Burtons discovered a clog that occurred in our drain from part of a sponge that must have slipped down into the drain of the sink. They removed it for us and then I had them do a drain cleaning while they were here to make sure that there were no other pieces or remnants of the sponges floating around anywhere in those pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

09/2006
5.0
plumbing, home remodeling
  + 0 more
They worked really hard in tearing everything out. They tried not to make too big of a mess and they cleaned everything up afterwards. They were on time each day and the guys were very nice. They made sure they didn t tear anything out that didn t need to be and everything was put where it was suppose to be. Everything looks great.
Description of Work: They tore out walls and the floor in my bathroom, replaced the sheetrock and put a new tile floor down. They also put in a new toilet and sink. They put tile down in my kitchen also, which is 18x10.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

09/2006
3.0
plumbing
  + -1 more
I believe that Burton Plumbing Heating & Cooling was too expensive. They showed up when they said they would and they were able to repair my toilet, but I felt that it took them too long to get me scheduled in. I wouldn't hire them again because their price was too high.
Description of Work: They replaced the insides of my toilet tank which included the plunger, floaters, and seals.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Burton AC, Heating, Plumbing & More
WE FEEL THAT OUR PRICES ARE A GREAT VALUE FOR THE TYPE OF SERVICE WE PROVIDE. OUR HIGHLY TRAINED TECHNICIANS DIAGNOSE THE PROBLEM QUICKLY, MAKE THE REPAIRS PROMPTLY, KEEP THE COST REASONABLE AND ARE DRUG FREE WITH CLEAN BACKGROUND CHECKS. HAVE CUSTOMER SERVICE REPS WHO ANSWER PHONES LIVE 24/7/365 DAYS A YEAR. HAVE QUALIFIED DISPATCHERS. TRUCKS WITH LARGE WORKING INVENTORIES. ARE LICENSED, BONDED AND IN GOOD STANDING WITH THE BETTER BUSINESS BUREAU. WE WOULD NOT SEND ANYONE INTO YOUR HOME THAT WE WOULD NOT TRUST IN OURS. WITHOUT KNOWING WHY THE MEMBER FEELS THE PRICE IS HIGH AND COMPARED TO WHAT, IT IS HARD TO EXPLAIN. WHENEVER WE PERFORM A SERVICE WE ALWAYS GIVE OUR CUSTOMER THE EXACT PRICE BEFORE STARTING THE WORK AND HAVE THE CUSTOMER SIGN AN ACCEPTANCE OF WORK PERFORMED, TO MAKE SURE THEY ARE COMPLETELY SATISFIED. THIS MEMBER DID SIGN OFF. BURTON PLUMBING, HEATING & COOLING WELCOMES THIS MEMBER TO GIVE US A CALL AND THE OPPORTUNITY TO SATISFY HIM 100%. SINCERELY, MARK EVANS, OWNER.

JL S.
08/2006
5.0
plumbing
  + -1 more
I was taking a shower and couldn't shut the water off. Fortunately, a neighbor came to do that for me. I called Burtons and they came the next day to replace a valve. This is the only time I've used them, but they did a good job.
Description of Work: Burton came to fix our shower. The faucet wouldn't turn off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

08/2006
5.0
heating & air conditioning/hvac
  + -1 more
Burton's installed the central air unit without any problems. They also informed me to get the furnace done now because it was pretty old and it would be a lot cheaper on me to just get a new one now. They did a great job the cost was pretty overwhelming, but it was the best unit they had.
Description of Work: They installed a new furnace and central air unit on our 4000 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Contact information

5010 F St, Omaha, NE 68117

http://www.justcallburton.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Electrical,
Excavating,
Drain Pipe Installation,
Wells and Pumps,
Generator,
Natural Gas Lines

FAQ

Burton AC, Heating, Plumbing & More is currently rated 3.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Burton AC, Heating, Plumbing & More accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Burton AC, Heating, Plumbing & More does not offer free project estimates.
Yes, Burton AC, Heating, Plumbing & More offers eco-friendly accreditations.
Yes, Burton AC, Heating, Plumbing & More offers a 5% senior discount.
Yes, Burton AC, Heating, Plumbing & More offers emergency services.
Yes, Burton AC, Heating, Plumbing & More offers warranties.
Burton AC, Heating, Plumbing & More offers the following services: Plumbing, drain cleaning, excavating, air conditioning, heating, pumping, jetting,electrical & heating & a/c replacements & repairs.

Contact information

5010 F St, Omaha, NE 68117

http://www.justcallburton.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM