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BACKLUND PLUMBING

Plumbing, Drain Cleaning, Water Heaters,

About us

Backlund Plumbing is one of Omaha's oldest and most respected plumbing companies. Backlund Plumbing started in Omaha in 1939 and has grown to be one of the largest and most respected plumbing companies in the area. Today we have over 30 professional licensed plumbers and customer service representatives, a fleet of fully equipped residential and commercial plumbing trucks and a 10,000 ft warehouse. One thing that has stayed consistent is customer satisfaction. Backlund Plumbing is known for honesty, quality and reliability and is one of the few companies that still stands behind its work with a full customer satisfaction guarantee. Backlund Plumbing still charges by the hour because we feel that is the fair way to charge our customers. We do not figure in any mistake time nor special percs for our technicians nor unfair high profits. Backlund Plumbing does not charge a trip charge nor does it put undo pressure to sign proposals for work to highly priced.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Repairs or replacement of all plumbing fixtures and faucets, all sewer and drain cleaning services including video inspections and locating, pressure jet sewer cleaning, replacement of lead and galvanized plumbing lines, repair and replacement of all water heaters. We repair and replace gas and propane lines, install new gas lines for appliances and fireplace units. We will inspect all plumbing for future purchases. We can remodel your existing plumbing any and all renovations. all services.

Services we don't offer

Heating and AC work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8334 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 301-325 of 334 reviews

Byers S.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Betsy C.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Found crack in toilet tank, acquired new toilet, installed it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Katie E.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Had a leaky toilet at a rental house I own. Called Backlund and they were available the next day. Called when they were on their way so it was easy for the tenant. They were so easy to work with I called them back to put in a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Liane W.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleaned basement drain and checked flow to street sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mark K.
02/2015
1.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: The service tech arrived without the right equipment after explicit conversation regarding main drain. The service tech had to leave for an hour and a half to get a plastic tube. The service tech then proceeded to put the auger in neutral at every opportunity. Drain was not opened until the following day and it took about 15 seconds. This service tech did everything possible to prolong his visit to clear a simple main drain clog!!!! I have lived many years in my house and have had the main drain cleared every 5 years or so do to tree roots. I have no doubt he doesn't work for them now. On a previous call a year or so prior their tech went above and beyond clearing an inside drain. With polar opposites of techs I would not use this company the main drain experience was too painful.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$450

Robert E.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Good job for the price. Came and did the job when they say they would. Will have them back again for future work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$307

James C.
01/2015
5.0
plumbing, remodeling, home remodeling, drain cleaning
  + 2 more
unknown
Description of Work: The plumber first removed a clog in our kitchen drain pipe. In the process of doing so, he told us that one of the likely culprits that caused the clog was egg shells and that it's a good idea not to put them down the disposal because they frequently don't get ground up thoroughly. The second thing he did was install a new kitchen faucet. We really appreciated the fact that Backlund was able to send the plumber out the same morning that we called. He was very professional and honest. When he had to go to the hardware store for parts, he took himself off the clock and then put himself back on the clock when he came back to the house. When he had finished the work, he showed us that the garbage disposal looks very old and had a crack that could soon cause a leak. He was right. That happened about two weeks later. As soon as we get a new disposal, we'll be calling Backlund to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Ruth K.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Found leak,checked shower and made proper repairs. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Virginia C.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: They are honest people. They did "only" the work needed. They explained why problems other people said i needed done didn't need to be done. They gave me an estimate and left it with me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen M.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
10/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: We had Backlund replace our hot water heaters and add a pressure expansion tank. We checked with a number of other local plumbers and Backlund had both the best pricing a a number of personal recommendations. Very happy with the result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kevin G.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert T.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced two hose spickets and soldered two copper pipe caps.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$125

Response from BACKLUND PLUMBING
[member name removed] thanks for the posting on Angies list. I am disapointed that our services were not up to par. I strive to make improvements in every aspect of our company. Please take the time to call me and discuss any ideas to make your next appointment a A plus experience. Chris Roseland 4023069221 Thanks

Tracey D.
06/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: We had a home warranty to cover our water heater which began leaking. The came out, inspected the heater, and replaced it with a new one.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lisa O.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: He snaked my toilets. I called around 8:00 and they had someone at my house at 10. He was courteous and the cost was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

WF FRANK M.
05/2014
5.0
plumbing
  + -1 more
We have used them several times.
Description of Work: I used Backlund Plumbing who bought a tub and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jason M.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a part under the sink and tightened a nut on water shut off valve. I called this company based off of reviews and not disappointed. George was early for the appointment and very respectful of my house. He took off his boots when he came in and cleaned up after himself. We are selling our house and had to get a few minor things fixed after the home inspection. Work was done quick, right, and reasonably priced. I will use Backlund again to fix a few items on my new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Janie C.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Moved a vanity water supply and drain about 2 feet around a corner and removed a toilet in an older home. Professional and flexible for a do-it-yourselfer in an older home. They have been our go-to plumber for 20 years. As always it was quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Linda M.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced a pipe that was leaking.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Michael S.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$875

DAN W.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Melanie O.
08/2013
5.0
plumbing
  + -1 more
Great service.
Description of Work: Unclog sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Angela D.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
Great job every time.
Description of Work: Drain cleaning for bathtub. Not quite as easy as it looked at first. Serviceman just kept at it until he got it done. Another time I thought I had a leak in my basement and called for emergency service on Friday afternoon around 3:30p.m. They came by 6:30p.m. and looked the situation over. Serviceman was extremely helpful, told me it wasn't a plumbing problem, showed me how I had a foundation problem and gave me suggestions about what to do. I've had Backlund numerous times for all kinds of plumbing situations...drain cleaning, replace fixtures, fix toilets, even tear out a wall and replace old pipes (I live in a 100-year old house). They've been great on every job and fair in pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from BACKLUND PLUMBING
Thank you

RICHARD J.
05/2013
5.0
plumbing
  + -1 more
great
Description of Work: stopped up shower needed flow adjustment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Amy J.
01/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Did a great job & was very reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

6215 Grover St, Omaha, NE 68106

http://www.backlundplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
12:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Septic Systems,
Heating and Air Conditioning,
General Remodeling,
Natural Gas Lines,
Water Filtration and Softening,
Excavating

FAQ

BACKLUND PLUMBING is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Saturday: 12:00 AM - 12:00 PM

BACKLUND PLUMBING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, BACKLUND PLUMBING offers free project estimates.
Yes, BACKLUND PLUMBING offers eco-friendly accreditations.
No, BACKLUND PLUMBING does not offer a senior discount.
Yes, BACKLUND PLUMBING offers emergency services.
Yes, BACKLUND PLUMBING offers warranties.
BACKLUND PLUMBING offers the following services: Repairs or replacement of all plumbing fixtures and faucets, all sewer and drain cleaning services including video inspections and locating, pressure jet sewer cleaning, replacement of lead and galvanized plumbing lines, repair and replacement of all water heaters. We repair and replace gas and propane lines, install new gas lines for appliances and fireplace units. We will inspect all plumbing for future purchases. We can remodel your existing plumbing any and all renovations. all services.
Heating and AC work.

Contact information

6215 Grover St, Omaha, NE 68106

http://www.backlundplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
12:00 AM - 12:00 PM