Auto Station Complete Auto Repair & Light Truck Repair has been providing honest, quality auto repair services in Omaha, NE since 1998. As a full-service auto repair facility, Auto Station puts quality before anything else when it comes to repairing & maintaining vehicles which is why we employ Omaha's premier mechanics. Our ASE-Certified technicians have the knowledge to perform repairs on all domestic & import cars or trucks. Whether it’s your brakes, suspension, or even just a basic oil change or tire service, Auto Station will act with professionalism & efficiency to get you & your car safely back on the road as soon as possible.
Went exceptionally well. Took it in on a Saturday, and even though they close at 4pm and they had not finished the work, the owner Lance stayed until almost 7 pm that night to finish the work so I wasnt without a vehicle the rest of the weekend. Great experience every time I have been there.
Description of Work: Had to have blend door actuator replaced which opens what controls if you want heat or cool air in the vehicle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$325
Troy H.
12/2015
5.0
auto repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
katherine K.
04/2015
5.0
auto repair
+ -1 more
Very responsive thorough in explanations, time estimnates, costs
Description of Work: Willing to try a new fix for our beloved Cadillac it worked and they kept me updated through all the steps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Auto Station
(removed member name). Thanks so much for the review. We appreciate you taking time from your busy schedule to let us know if we are doing a good job. I will pass the compliment along to your service advisor. I think both Dylan and Rob were involved in the care of your vehicle. Have a great day and we'll see you for a oil change sometime soon. Thank You, Lance Buick Auto Station
Todd L.
12/2014
5.0
auto repair
+ -1 more
EXCELLENT JOB.... everything was perfect.
Description of Work: Changed the CV joint and replaced the ignition switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Auto Station
Thank You for taking the time to leave us a review. I do look at all reviews and our people learn from every one. We do have a great bunch of people here. We recently hired a couple of lube techs so we could do oil changes faster. When I was training the last guy all the techs in the shop Knew when I was going to say " just inspect every car that comes in here like it was your Moms car and make a recommendation as if this was your mom driving this vehicle" When I got to the part I usually say that all four of the techs repeated it word for word at the same time. It was pretty funny. Any way that's what we try to do on every vehicle that comes in here for service. Have a great day. Lance Buick Auto Station
Dennis A.
12/2014
5.0
auto repair
+ -1 more
see above
Description of Work: Went entirely over the car after another company had said it needed many things done. Rob was very professional and they looked over the car a only had to do a few of the repairs. Typical chain auto repair stores in Omaha trying to upsell but not at Auto Station. We will be doing all of our business with Rob and Lance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$131
Response from Auto Station
Thank You for taking time to leave a review for us. We do look at every review and good or bad we learn from every one. I'll be sure and let everyone know they did a good job taking care of your vehicle. Have a great day. Lance Buick Auto Station
MARY J.
07/2013
5.0
auto repair
+ -1 more
Auto Station found what was wrong with it. They were trying to help him and not put an expensive part on it and see if that will take care of it but eventually we had to put a part on it, it's running like a charm now. We've used them for our daughter's car for years. They will honestly tell you if there's something that needs to be done or if it doesn't need to be done because I've asked about things that they've said "no, that's not necessary." I know they charge my husband initially and then when they need to do some more, they didn't charge him anything extra for labor. They are honest, they get us in usually right away and they do not charge you for something that doesn't need to be done.
Description of Work: They worked on my husband's vehicle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
Response from Auto Station
Hi (removed member name), Thanks for taking the time to leave a review for us. It really does make a difference when we get feedback from our customers. Good or bad It helps us improve so that we keep getting better every day. We try to make sure everyone who brings their vehicle to us gets our complete inspection so we can let them know how the vehicle is doing. Lance Buick Auto Station
Sis T.
04/2011
3.0
auto repair
+ -1 more
With the amount of failures and setback its hard to evaluate the quality and honesty of the whole set of fixes he did make but in about a month I'll have a lot better idea if the jobs were worth it. If the jobs hold up he'll be ok and not a bad guy and I'll give a full report
Description of Work: This little station seems to do a lot of business while I see them at work and has to be producing a fair amount of cash. I'll edit this but here are my issues. He personally guaranteed that my truck was in excellent working condition and the truck broke down within 300 miles wasting 2days. His evaluations were incorrect about a third of the time and the overall cost two and a half times as much as he estimated.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Response from Auto Station
I checked into this to respond to the review. What I discovered was we had not worked on a truck on march 28, 2011. It's easy to see the name they used and the address are both fake. I was told that competitors will leave reviews to make a competitor look bad. I don't know if that is what happened in this case. I do know that we always do everything in our power to make sure we treat every customer with respect. We always do our best to make sure our customers are updated and know the condition of their vehicle. Auto Station is a shop that wants to educate our customers so they have all the information they need to make informed decisions when it comes to any thing automotive related. Auto Station is the place to call if you need any information related to any auto or light truck.
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Service Categories
Auto Service,
Generator,
Auto Glass,
Auto Inspections,
Auto Radiators,
Welding,
Auto Transmission,
Auto Towing,
Auto Tires,
Auto Mufflers
FAQ
Auto Station is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Auto Station accepts the following forms of payment: Check,MasterCard,Visa
No, Auto Station does not offer free project estimates.
Yes, Auto Station offers eco-friendly accreditations.
No, Auto Station does not offer a senior discount.
No, Auto Station does not offer emergency services.
No, Auto Station does not offer warranties.
Auto Station offers the following services: Brakes. Shocks. Struts. Cooling system. Electrical. Starters. Alternators. Batteries. Tires. Exhaust. Suspension. Head lights. Lighting. Belts. Hoses. Heating. Air conditioning. Alignments. Oil changes. Transmission. Differential. Engine. Tune ups. Engine light checking.