Advantage Fencing

Went great, they gave us the timeline and stuck to it. No hidden costs incurred, did a very nice job!

Everything went as planned and scheduled. Fence looks great. Fence removed was done neatly and all materials taken away. The people from the company are very nice.

We were very pleased with the finished product. The existing gate works much better and easier than in the past and the new gate looks like it has always been in place.

Excellent! Mike was always just an email away and responded to all emails very timely. Work was performed as described as scheduled even thought schedule was changed after house was hit by tornado. Mike was very easy to work with and I recommended him to the new neighbors and now we all have Advantage Fencing. Mike is my fence guy!

The contract was worrisome to me as it seemed fairly pricey, but I figured between the nice fence and the fact that I had to do a survey that it was likely fair. After all they were the highest rated fencing company on Angies list. They failed to check their emails to get the contract. When talking to the vendor, they said that they would "tie in" to the neighbors fence. To me, this sounded like they would physically attach my fence to the neighbors existing fence, after all, that is why I chose the fencing I did. I thought to myself "perfect". After making sure it was ok to replace the neighbors fences, I made sure to tell the vendor that they should take out the 2 adjoining fences. After all, if they were tying in, then it would make sense to replace the neighbors fence, it would make it look nicer for everyone, and it would make my neighbors happy as they would no longer have to maintain those pieces of fence line. Being the highest rated vendor on Angies List, and bragging about how good of job they do and how careful they were, I opted NOT to get the sprinkler protection, my mistake. So the day finally comes that they install my posts, not only were my neighbors fences NOT replaced, they weren't even tore out, the fence line that I was "tying into" was several inches away from my new posts, leaving a weird offset, and my neighbors ******, because we had all agreed to what I THOUGHT I had made clear. When they came back to finish the fence, after the poles had set, I got a note saying that they "found sprinkler damage". So, the take away... As far as what the the fence construction goes, it was wonderful, beautiful and appears to be a fair price. Everything else? Ability to follow instructions, carefulness, communication, etc... miserable. If you want to hire this company, take the coverage, and make sure there is no wiggle room for confusion.

Really well. Called Advantage Fence and the owner Mike referred me to his repair man ,Brennan who responded immediately and came a day early because he heard the forecast called for rain the day he was going to come out.

They did excellent work, were punctual, and explained everything they would do. Mike made some suggestions that saved us money.

The owner Mike was great to work with. He was recommended by my mortgage broker and we could not have been happier. We weren't sure what we wanted and sent Mike several photos and design options. He was very patient with us and quickly sent us quotes for multiple styles and heights. When it came time to put the fence in his crew was great. They kept the area clean and and did not hit a single sprinkler line. The fence looks amazing and we could not be happier. Would definitely recommend to anyone.

Mike Paladino came out to look at my yard. I had a somewhat unique problem and he offered a great fencing solution. He was quick to respond with an estimate. He projected when the job would be begun and when it would be completed. I thought perhaps the weather would cause a delay but it didn't. They contacted me several days before they were to be at my house. The work was completed beautifully. I would surely recommend them to anyone!

Put down my 50% deposit in April and was give June as an estimate for starting the project. Communication is the weakness here. In mid-May, I had two guys putting flags to mark utilities, which is how I was informed the timeline was moved up. After I contacted Advantage for clarification, I was given a two-day "window" for post installation. The installers just showed up without a call confirming it was convenient (we have a dog, so it would be nice to know when a fence is coming down!). Posts installed with one not completely backfilled. Left over dirt just dumped under a tree, no one came to the door to ask if that was the most convenient or desirable place. In my communication with Advantage they said the concrete had to "set" and the fence would be built 7-12 days later. So imagine my surprise when after installing posts on Tuesday, and rain Wednesday and Thursday, guys show up Friday evening to install the fence. I went out to check and make sure the concrete wasn't an issue with the rain, and to ask why a post hole hadn't been filled and the "leader" said something about two different concretes, but then cars started pulling up to drop kids off for a party and I had to leave. The workers built the fence and then took off without letting me know or asking me to come out. When I checked the fence the next morning, it looked nice, except the same post hole that wasn't filled. The invoice email was sent and I responded I would gladly pay as soon as that hole was filled. The response back was that the sprinkler system was "nicked" and had I gotten that repaired yet? This was the FIRST I had heard about them cutting the sprinkler line! Apparently the "leader" I spoke with insisted he told me, but that isn't something one is likely to forget, so unless he mumbled as I walked away, he did NOT communicate that. I was leaving for two weeks the following day, so I had to rush and contact the sprinkler service to get the repair done so I could have the system on during my absence. There is a "sprinkler protection" clause in the Advantage contract, which I didn't take, but since that was $160 and my bill from my sprinkler service is 19 cents short of that, it would be a wash. Then their automatic invoice service was sending me threatening emails about paying penalties because my payment was overdue, even though I had let them know I would be out of pocket for two weeks. The fence seems well built, but they left cutoff piece of wood, trampled shrubs, broke light fixtures and left the place a mess. I had tried to move as much as I could out of their way, but it seemed like they picked a small shrub up out of the ground and just chucked it out of the way. Overall, the price was decent but the professionalism was lacking.

At first we were very impressed by Advantage Fencing; Troy was very knowledgeable, personable and informative. He returned to our property (on a Saturday) to speak with us when we had further questions about our planned fence. We signed off on the plan and waited a few months for the project to start. During that time, apparently the company changed ownership. There was an initial delay because no boundary survey had been done yet, though we had ordered one. Once that was done, work started promptly, and so did the problems. The work crew was polite and diligent, but it seemed that none of them spoke English as a first language. That's no problem in itself, but they had some questions about the plan. Troy had originally drawn up the plan when a hedge existed between our house and the neighboring house. With the neighbor's consent, we removed that hedge so the fence could be built. However, the boundary survey, once it was finally done, showed that the planned fence was going to be over the property line. We consulted with Mike, via phone (he didn't come to the property). He said we'd need our neighbor's permission to build it anyway. We got that permission, but then the workers showed us some further problems with the design; essentially there wasn't enough room for a gate. So we wanted to scrap the idea of having the fence between the houses, and just have it around our back yard instead. We talked to Mike (again on the phone only) and gave the workers the new instructions. They agreed, and that was that - a couple of days later, the fence was done. There were just two problems. The first problem was that the new fence was crooked on one side. It started in the back corner of the property and ran up to the rear of the house - but the workers put in a five-foot-wide gate there, while the property line is only four feet from the side of the house. So they made the back yard into a weird trapezoid, and also needlessly put some of the fence onto the neighbor's property. The second problem was a crooked section of fence around another gate in the back yard. I won't go into detail, because it got fixed to our satisfaction. I called Mike about the problems, and he visited and said he'd fix the second problem - and a crew returned and did fix it very soon after. So that was good. But the first problem, the entire side of the yard being crooked, he shrugged off. I asked why they used a 5' gate when a 4' gate was obviously the right choice, and he said it was because the original plan had it. He agreed that a 4' gate would have been better, and then there was an awkward silence. I realize it would probably cost a fair amount of money to have a crew remove the entire side of the fence, re-set the posts, etc., but he made absolutely no effort to address or fix the problem. We're pretty much stuck with it. So there were three seemingly minor breakdowns in the service, and fixing any one of them would have prevented us from being stuck with a fence we don't like. First, the boundary survey wasn't done until the day before construction started. If we had known where the property lines were right away, we would never have removed all that hedge and would have had the right design from the start. Second, Mike (or another fence expert) should have come to the property when we needed to change the plan, and should have drawn an entirely new plan. I think if he had seen what we were dealing with, he would have easily identified that we would want a 4' gate instead of a 5' one. Third, the language barrier made it difficult to speak with the work crew. Perhaps they would have identified the same problem if we had been better able to communicate. Overall, the fence is nice, and we do appreciate that they promptly fixed one of the problems with it. We can live with the major problem (the one side that's crooked), but it's extremely disappointing that Mike made no effort to explore any possible solutions, and some basic efforts at communication/service could have prevented the whole problem. Instead, we can't recommend Advantage Fencing - there are probably plenty of companies that can build a good fence, but we learned the hard way that we really needed a company that will also communicate clearly and make sure we're satisfied at each stage of the process.

Quality work, fast and done right. Mike was always available to answer questions. His crew were polite and courteous. The work done was fantastic. They came to the job and worked until it was done, they cleaned up the area when the job was complete. I would have them back to do work again and would highly recommend them.

We had someone from the company come out to the house to look for the typical survey locates that are normally in the ground. It turns out that our property did not have them. The gentleman I spoke to recommended having a survey completed; I am glad we did! We found out that our current fence installed by previous owners was not correctly placed on our property. A few weeks passed (due to the Christmas and New Years holiday). During that next week, we had all of the utility companies out to mark the property. That next Monday, the Advantage Fencing team went to work around 10:00am taking out our old fence. I work from home and was a bit concerned about noise; I barely heard anything! My husband came home from work around 2pm and they had the old fence completely gone and the new posts set in the ground. The cement needed to cure for a few days of course. The team came back on Wednesday and completed the fence. A few things to note: the quality of the materials they used is outstanding! This fence is beautiful; even better than I expected. We are extremely happy with the fence but the level of service from this company puts it over the top. It is outstanding! On a side note, I was so happy to see that they saved my Honeysuckle vines that I had on my old fence. They moved it away, installed the new fence and put it back up for me! This company is great! I will have them back to finish the rest of the fence once we remove a few large bushes. So glad we found this company; they are great!

I had 1 gate on each side of house installed. One side was to be a wide gate and was on my signed contract. I put down 1/2 of cost as a deposit. Posts were installed and neither gate was the wide gate. I called and they said lot was not wide enough at the place that gates were to be put in. They did not communicate with me about this they just installed the post . The cost was to be an additional 350.00 to move the post to enable the wider gate. When I talked to them they said it was my responsibility to inform them that the gate wasn't a fit at that place, Since they are a professional fence installer I feel it is their responsibility to notify me that there is a potential problem. They settled on 150.00 to move back a few feet to a wider spot to fit the wider gate. The extra cost and problem could have been avoided by an email or phone call to ask if I wanted to move gate back a few feet to accommodate the wider gate as specified on my contract. The fence was finished early November and I am happy with it

Very good price, workmanship, and communication with the company. This job involved some complexity, as part of a neighbor's dilapidated fence had to be removed and replaced with new fencing. It looks seamless. Mike communicated well by e-mail and made multiple trips to the job site beforehand to ensure that all details were understood in advance. I especially appreciate the extra lengths he went to to obtain some hard-to-find material needed to fix the next door neighbor's broken vinyl fence, repaired as part of this job. Now everything looks great on all sides of the back yard. The down side was that it took about 2 1/2 months from initial contact until the time the job was done. While the rainy summer contributed to the delay, I think the main reason is that this is a good, sought-after business that's understandably in high demand.

Wonderful job, at a good price. Just took them forever. When I complained the owner got irate at me. Which Was the worst customer service I have had in a long time.

Response to inquiry was fast. They were very busy with installations so it took 3 months for the installation to take place after the initial contact. This was in the summer so this may be normal. We didn't call around to other installers because we figured they were all busy in the summer. The installer was willing to discuss the install with us to get specific questions answered. The particulars were worked out on one of the gate locations and how that was going to work with our existing and future landscaping plans. Once the install was completed the work site was cleaned up and the product was clean and looked good. The gates were operational and custom fit for each location (3).

First and foremost Advantage was very knowledgeable about their work and stayed very close to their original estimate. They were also very good about accepting our random addition to the side of the house that would hide the trash cans. We had a number of other companies come out and perform estimates on the property. Some over estimate, others underbid but after 5 different bids we settled on Advantage because they were the most compatibly priced with the best reviews. Since we also had an easement that ran next to our house (corner lot) I made sure to purchase a survey of the area. While this ran about $250 dollars it basically gave us a guarantee that I wasn't going to be building on my neighbors land and the city couldn't come in and claim imminent domain promptly forcing us to rebuild our fence. Once the bids were completed work began a couple weeks later. The posts went in and shortly thereafter our fence went up. Advantage was very forth coming with information and helped us lay out the best possible plot for the fence. The only problem we encountered was cost. Advantage was slightly higher than the average bid for the job so we had to weigh quality of work vs up front costs. In the end, we may have paid slightly more but I'm very satisfied with the look and quality of the work.

Contacted many fencing companies in early June 2015. Many did not even respond. Advantage responded promptly and provided an estimate for a wrought iron fence to surround most our large lot (1/3 acre). They told us that they were backlogged due to weather and could not get to us until early September .. almost 3 months. We checked with a couple of other companies. No responses. So we decided to go with Advantage because of the reviews on Angie's List. After many weeks, Advantage notified us that the fence would not be installed until mid-September, again due to weather. The fence was completed October 10, nearly 4 months later. The fence is beautiful

Mike was very responsive. Communication was great. Team showed up as promised. They worked hard. Polite. Kept area clean. High quality fence. They came the first week and removed the old fence. The second week they installed the new fence. This timeline and process had been explained. He kept the schedule which was appreciated due to dogs which needed the fence. Fence is beautiful! Highly recommend!

I found Advantage Fencing on Angie's List and chose them based on the great reviews. Mike, the owner, was very easy to contact/return calls and was HONEST with the services/timeframe he could provide. I recommend highly.

When we contacted them in May, they initially stated they would be available to put up the fencing mid-July but was able to do it a couple of weeks early which was a nice surprise. The fencing was done quickly and professionally. The installer took the time to show us how to open and close the gate appropriately and advised us to always make sure to close it to avoid repairs to the gate if left open on windy days.

Mike Paladino was great to work with (as was his office staff)! On-time for initial appointment, and very responsive thereafter. Weather was a challenge for them as we have had lots of rainy days, but they came through for us! I would highly recommend Advantage Fencing to anyone who needs a quality fence installed, without hesitation.

Mike was very responsive to all my questions. I got a written quote within 24 hours of my initial call and same day responses to any follow up questions. The fence was installed a couple weeks ahead of the estimated time and was done before some of the other fence companies I contacted even bothered returning my message. The crew who installed the fence was quick and friendly and did a great job of cleaning up after the job. I most definitely recommend giving Advantage a call.

Job was completed quickly with a fair price. Kevin was very friendly and went above and beyond fixing my problem. He did exactly what I needed without trying to get more money out of me than was necessary.