ACS Door Services

I am completely in awe by the continued stellar service Josh Hicklin, at ACS Door Services provides. He went above and beyond to ensure my needs were met. I had both garage doors damaged in the July storm. I reached out to three companies to obtain a quote. Let’s just say, Josh’s professionalism, stellar customer service, and concern for ensuring the best outcome for potential clients definitely sets ACS Door Services aside from all competitors. Josh was able to provide the best quote, he was friendly, responsive, and knowledgeable of the variety of products. Josh and ACS Door Services set the bar high! I will be purchasing my doors from Josh and highly recommend all others to do the same. Thank you, Josh! You and ACS Door Services will remain as the Durham family’s choice referral! 😊

Quick turnaround.

Went great.

The showed up late and then I was charged $514 for two springs and bearings. They couldn't fix the unit as it was an overhead door opener! So had overhead door come out for unit. I asked about springs they said $268 including labor! Also said bearings didn't need replaced. Would not use them again! Way over charged!

Great. I'm very satisfied. On time, polite, good price.

I placed the order on 10/27/20 and was told to expect a few weeks for the custom order. I was told they would call me when the door was received from the manufacturer to schedule installation. I have received no calls and have called them 3 times now. After 4 weeks, they received the door. During my 3rd call to them, I was told that I would have to wait another 2 weeks as their installation schedule was that full. I asked why I was not scheduled when the order was placed. After voicing my displeasure, they moved me up a week. In my mind, they should be installing this door the week it arrived (came in on Monday, 11/23). So, now will have been unable to use my 2 car garage for 7 weeks. Will write another review about their installation. I went with this contractor based on this contractor being certified with Angie's list!!

THey responded and came to check the project within 24 hours of my email. It was finished exactly when they said it would be.

"overall very good, only concern was they came out to give an estimate, but they couldn't come out to complete the project until a few days later. I just wanted it completed! other than that, they were great! Nice guys, helpful. "