The owners of this company are irresponsible and certainly not professional. After damaging my property they refused to take responsibility for the damage. As a result, the damaged property was left to my expense with them offering no compensation. I would not recommend this service for any job, especially if you require honest and professional service.
Description of Work: I had a tree cut down and the stump ground out. I allowed them access to my back yard using a double gate. They drove into the double gate which they damaged. They repaired the damage meeting my satisfaction. However, I then allowed them use of my double gate and back yard to access my neighbors back yard to top two trees in his yard. Again, they damaged my double gate breaking one of the two gates in half at the bottom. They did not notify me or my neighbor of the damage, which I discovered when I checked to ensure they locked the gate properly after the job was completed. It took multiple phone calls and emails from me and my neighbor before they would finally come out to look at the gate. Upon coming out to inspect the gate, they refused to take responsibility for the damage; therefore, I'm forced to replace the gate at my own expense.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Chuck K.
04/2017
4.0
tree service
+ -1 more
Jason Downs removed the tree and bushes very quickly. They did not harm my privacy fence or my neighbors yard. Very happy with their services. Would hire again.
Description of Work: I had a medium sized tree removed from my back yard very close to my privacy fence. Stump was ground/removed. Also had a dozen or so overgrown bushes removed with the stumps/roots ground/removed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
03/2006
5.0
tree service
+ -1 more
WE HAVE NO COMPLAINTS WITH THE COMPANY AT ALL. THEY WERE FAST AND EFFICIENT. THEY DID AN EXCELLENT CLEAN UP JOB AND WERE VERY FRIENDLY TO WORK WITH. WE WERE VERY IMPRESSED WITH THEIR SERVICES.
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Service Categories
Tree Service
FAQ
Downs Tree Service is currently rated 3.3 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Downs Tree Service accepts the following forms of payment: Check
No, Downs Tree Service does not offer free project estimates.
No, Downs Tree Service does not offer eco-friendly accreditations.
No, Downs Tree Service does not offer a senior discount.
No, Downs Tree Service does not offer emergency services.
No, Downs Tree Service does not offer warranties.
Downs Tree Service offers the following services: Tree Trimming, Stump Grinding, Tree Removal