LUSH LAWN SPRINKLERS

Excellent.

Never returned any phone calls. Never set up the system for summer watering as per paid-in-advance charge for service. The system itself works very well. I've had it for about 10 years. Carlos Aguilar has always done a good job of servicing the system, but starting in January, 2014, the service was non-existent. I received a bill in January for advance payment to set up the system for summer, cost $80. I sent a check in that amount as soon as I received the bill. The check wasn't cashed in January or February, so I began calling to see if he'd gotten my check. No phone calls were returned. Finally in March I sent a letter with a second check. He called me saying that he'd gotten the earlier check but just hadn't deposited it. He destroyed the second check and on April 1, cashed my check. I waited for him to call and come by to set up the system for summer (turn on outside water, program the system, check each section of the system). He didn't call or come by in April. By May 1, my other lawn service had begun treating my lawn with applications that needed watering, which I was unable to do as Carlos hadn't set up the system and I had no access to outside water. By mid-May, I began calling Carlos asking him to set up my system. He did not return any of my phone calls. Today, May 30, I contacted a plumber to turn on my outside water, as I was able to program the system timer myself. (I gave myself $80 for ten minutes of work.) I called Carlos and canceled his service, which actually was non-existent. Carlos Aguilar, the owner, used to be very good, but as of 2014, he is not doing anything. I cannot recommend this company at all. UPDATE: -Within three hours of my calling Carlos and telling him I was going with another company, he was at my house. He said that he thought that with each phone call he got from me, the service had been fixed. He said he thought one of the guys came by and I wasn't home. He said that maybe one of the guys thought it had been fixed. He completed the work finally.