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The Cleaning Ladies

House Cleaning, Floor Cleaning and Waxing

About us

Lincoln based House Cleaning company. Established in 1986.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Thorough top to bottom cleanings, spring cleaning every time, dusting, vacuuming, clean and disinfect bathrooms and kitchens, scrub, strip & wax floors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.519 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
21%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.5
responsiveness
4.8
punctuality
4.7
Showing 1-19 of 19 reviews

Lucy L.
02/2016
3.0
house cleaning
  + -1 more
unknown
Description of Work: One person was great -- did a great job cleaning the bathroom. She was courteous and efficient. The other person was pretty bad, didn't even move the chair to vacuum behind the chair, which is visible. That was exactly the kind of thing I don't have the physical ability to do, and anyone else has just naturally moved things to clean where you can see but can't get to easily. He was also somewhat rude.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$100

Michele S.
07/2014
4.0
house cleaning
  + -1 more
This crew of four people did an incredible job with the basement. They had to move a very large number of boxes and items so they could sweep the entire space from ceiling-to-floor and wall-to-wall. They then repeated this entire process with water, disinfectant, mops and scrub brushes. They scrubbed the whole place down...again moving items about so they could clean the entire space. They ensured surfaces were dry before placing anything down. It is a large, old, unfinished basement and this was no small task. The estimate for this part of the job was much higher, but they worked so quickly and thoroughly that they cut the cost down considerably---to my benefit. The vacuuming was thorough and they did an incredible job on the floors--even getting down to hand wipe them down to ensure that they were clean and dry (hardwood and ceramic tile). The upstairs bathroom was spotless. The only negative to the entire experience was the downstairs bathroom which was cleaned by the team supervisor. Problems: - The toilet was not scoured to remove the ring and rust stains. I even educated the team about using grill screens to clean the toilets. It makes toilet cleaning 1000 times faster. (I used to do commercial cleaning.) - The bathtub was not thoroughly cleaned even though I specifically pointed out problems. The rust stain was not removed and the soap dish still had hard, old soap in it. - The sink was not thoroughly cleaned. Mineral deposits around the faucet controls were not cleaned and again the soap dish was not cleaned. I should have brought all of this to the team's attention immediately after the appointment, but time got away from me. They were such a great crew and they did such a phenomenal job on the other items, I was surprised to find any problems. I would hire them again, but I would make sure I was clear on my instructions and, I guess, I would have to check their work. (Sigh) Michele Schmit
Description of Work: 1938, brick, Cape Cod Full House: 1450 sq ft. Basement Only: 968 sq ft. Swept down, scrubbed and disinfected 968 sq ft unfinished basement. Cleaned two full bathrooms. Vacuumed entire house. Mopped and/or hand cleaned all floors (hardwood and ceramic tile).

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Annie H.
05/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Whole house cleaning. It was generally good, with different crews everytime there always seemed to be an area that wasn't to my satisfaction. It was always rectified but became cumbersome to keep contacting owner. This being said, i would use them again

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Arlan R.
01/2014
4.0
house cleaning
  + -1 more
Cleaned my home when I lived at 2530 Marilynn Ave. I am now living at the Legacy Retirement Community and my home is now on the market for sale.
Description of Work: Cleaned my home when I lived at 2530 Marilynn Ave. I am now living at the Legacy Retirement Community and my home is now on the market for sale.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

JoDee K.
08/2013
5.0
house cleaning
  + -1 more
I have utilized this company for 1.5 years and am very satisified with their service. They are a little pricey but after very easy to work with and do a good job.
Description of Work: This provider cleans every two weeks and does a very good job. Normally everything is top notch and if I feel something needs additional attention they tend to it immediately.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Bettylist D.
12/2012
1.0
house cleaning
  + -1 more
They were late to the appointment by several hours. When they did arrive, they had fewer people than they needed for the job, so told my father they wouldn't be able to do as much work (for the same money). A week later I still found cobwebs behind doors and near the ceilings. The final straw, which disappointed me most, was that they used substantial amounts of water to clean his laminate floors which are now curling. He tried to stop them and asked them not to use water on the laminate, but they continued saying,and quot;they do it all the time.and quot; We are very disappointed and will look elsewhere for our cleaning needs. I gave them an and quot;Aand quot; for responsiveness because they did return the initial call in a timely manner.
Description of Work: We hired the Cleaning Ladies to clean my father's house (incl. kitchen, bathrooms, vacuuming, dusting, etc...).

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
2.0

$175

Response from The Cleaning Ladies
When I first met with the client, I told him that it would be late morning when we would arrive and that there would be at least 3 people in the crew. They showed up at approximately 12:02PM and there was a crew of 4. They worked for almost 2 hours and did everything that he had asked them to do. This would be the equivalent of 8 hours of cleaning if it were done by just one person. There were several rooms that he did not want us to go into and so we did not, and I am sure that there were cobwebs and dust in these rooms. Due to his age, when cleaning the laminate floor, it was done on hands and knees and wiped dry so that he would not possibly slip and fall on a wet floor. A minimal amount of liquid was used. He also requested that we not vacuum in his sun room or to move anything to clean. There was also a lot of boxes around which we tried our best to clean around things. Also, as of this date we have yet to get paid for this job so I think it is unfair to complain about the price.

Donna A.
11/2012
5.0
house cleaning
  + -1 more
I called on Tuesday to schedule housecleaning. I had used this service once before. I did not expect them to be able to come before Thanksgiving, since this was the week before the holiday, but Jo worked me in. The crew showed up-- three of them-- and worked like demons. The house really needed a good cleaning. They did a great job. Far better than any other service in Lincoln. Everything was spic and span. Their attention to detail was marvelous-- they wiped down the trash compactor, kitchen cabinet doors, and even cleaned the sticky residue left from some photos I had posted (and taken down) on the refrigerator door. Did a marvelous job. I'm pretty picky, and usually have to ask a crew to do one or two things more things that they have missed after they have 'finished.' But not this crew! The price was a little more than I expected, but to be fair, not too outrageous. The house was really dirty. I would expect to usually pay about $120 if they came once a month.
Description of Work: General housecleaning, including floors, all surfaces, dusted, cleaned kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Mike S.
10/2012
5.0
house cleaning
  + -1 more
Very prompt and we were very pleased with the cleaning services.
Description of Work: The Cleaning Ladies helped us out in a pinch when we needed our place cleaned for an upcoming Open House. They delivered as promised and did a wonderful job. We would recommend this business to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Pamela M.
08/2012
5.0
house cleaning
  + -1 more
We are very pleased with the work performed! The crew was very prompt and set about cleaning our home as soon as they arrived.. They were professional and polite. We will be having them clean on a routine basis.
Description of Work: Complete inside home cleaning, dusting including baseboards, ceiling fans, light fixtures, vacuum all rugs and carpets, total bathroom cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from The Cleaning Ladies
Great clients to work for. They had all of the supplies that we like to use and also had things picked up and in order which makes it much easier to get our job done in a timely manner and save them some money. This house will go down in price as we continue to clean and get a routine down. That is always our goal to try to save the customer some money and give them quality work at the same time.

Jennifer B.
04/2012
5.0
house cleaning
  + -1 more
Love the Cleaning Ladies. They usually bring a team of three or four and spend about an hour or hour and a half. They do a great job and are very detailed. I provide the products that I like and they will use whatever we ask. They are very quick and I trust them.
Description of Work: The Cleaning Ladies clean our home twice a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Cleaning Ladies
Wonderful and busy family to work for. They always have everything picked up and ready for us which makes our job so much easier to do and enables us to get done quicker and saving them some money also.

Adam H.
04/2012
5.0
house cleaning
  + -1 more
The cost is pretty competitive. The quality is good but not great.
Description of Work: The Cleaning Ladies clean my house. They vacuum, clean surfaces, counters, bathrooms, dusted and cleaned some of the windows.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from The Cleaning Ladies
Very nice customers to work for. Payment is always prompt. They are also good at letting us know about things that are going on with the house (such as remodeling) which helps us when it comes to scheduling and knowing how much time to allow for cleaning.

Robyn H.
10/2011
5.0
house cleaning
  + -1 more
I love them.
Description of Work: I use The Cleaning Ladies for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Cleaning Ladies
Great customer and always has a prompt payment for her cleaning services.

Robyn H.
03/2011
5.0
house cleaning
  + -1 more
I would highly recommend them. They have been great. They have been here twice and they have been fabulous. I plan to keep using them. Their work is fabulous. If I am not here and I come home, my house is like I like it to be. It is nice and clean and their attention to detail is great. Their price is very reasonable. I have already lined them up to come back.
Description of Work: I use The Cleaning Ladies for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

IAN D.
03/2011
5.0
floor cleaning, house cleaning
  + 0 more
Very professional and cordial supervisor and team. The initial team was supplemented by another team of three who helped wrap the job up in a very timely manner.
Description of Work: The provider sent a team of three individuals who cleaned all three levels of the house very thoroughly. They made sure all surfaces and areas of the home were cleaned, including external windows. They even swept the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul M.
09/2010
5.0
house cleaning
  + -1 more
I was very satisfied with their service, The cleaning team of two people showed up on time and every thing they cleaned was spotless. They did miss one ledge which did not get dusted which I consider no big deal. Over all they rate a high mark from me for the service they provided.
Description of Work: I had them perform a one time cleaning on my apartment for the final move out cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jan M.
09/2010
4.0
house cleaning
  + -1 more
Wasn't bad just not perfect. We didn't like that it was different people all the time.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Carol K.
03/2010
5.0
house cleaning
  + -1 more
I have tried two other cleaning companies previous to "The Cleaning Ladies" and let them go after 3-4 times. I am so happy to have called Jo Sterling and the "Cleaning Ladies". Jo was very friendly when giving me the estimate and has consistantly been gracious. I like the people who come to clean, they are very friendly. If Iam working from home they work around me untill I leave and they finish. I would "HIGHLY" recommend this company!!!!
Description of Work: I am an obsessive compulsive. The "Cleaning Ladies" meet my high standards, are on time, and easy to schedule. When I've had to cancel due to illness, Jo worked around my schedule and were there within 3 days! They do windows and during our kitchen remodel adjusted and cleaned what they could. Each time they dust thoroughly, vacuum around the edges of the rooms and clean around the ceiling edges to get those cob webs. They thoroughly clean the uncarpeted floors, wipe down the cabinets and wipe out the frig, microwave and stove. My tub is not the easiest to clean but it is always sparkling. They do a great job on the bathroom. They not only makemy bed, they put the sheets and start it, all I haave to do is put them in the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from The Cleaning Ladies
A great customer to work for. She is always very pleasant to be around and appreciates the job that we do. Makes you want to go back and try your best to do whatever she would like to have cleaned that day

Jessica R.
03/2010
5.0
house cleaning
  + -1 more
We have a full house with four kids, so we have little time for cleaning. They help us out with cleaning all around, including the floors. I think they do a great job.
Description of Work: They do our housecleaning.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro

Cara W.
08/2009
5.0
house cleaning
  + -1 more
Was a great experience overall.
Description of Work: I hired The Cleaning Ladies to clean the dry-wall dust after our addition was put on to our existing structure. They did such a great job I have them come back every week. I have two toddlers and I love having the extra help dusting etc. I was hesitant about having people in my house but they've been great and I'm glad to have them. They're now my yearly Valentines day present from my husband. The price is hard to calculate because it's based on what you want them to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Cleaning Ladies
It is such a pleasure to have this couple as customers. They make us feel very comfortable and at ease during the time that we are in their home cleaning which makes it so much easier for us to do our job. Not only that, but it makes you want to try that much harder to make sure that they are satisfied with the job that is being done. I wish ALL of my customers were like them.

    Contact information

    1003 NW 140th St, Lincoln, NE 68528


    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing

    FAQ

    The Cleaning Ladies is currently rated 4.5 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    The Cleaning Ladies accepts the following forms of payment: Check
    Yes, The Cleaning Ladies offers free project estimates.
    No, The Cleaning Ladies does not offer eco-friendly accreditations.
    No, The Cleaning Ladies does not offer a senior discount.
    Yes, The Cleaning Ladies offers emergency services.
    Yes, The Cleaning Ladies offers warranties.
    The Cleaning Ladies offers the following services: Thorough top to bottom cleanings, spring cleaning every time, dusting, vacuuming, clean and disinfect bathrooms and kitchens, scrub, strip & wax floors.

    Contact information

    1003 NW 140th St, Lincoln, NE 68528


    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM