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Stan's Computer Service & Repair

Computer Repair, Computer Sales, Computer Training

About us

Stan's Computer Service & Repair offers reasonably priced, professional, personalized attention to your computer needs. We service the Lincoln, Nebraska area and nearby environs with either drop off or on-site service available and often able to handle 24/7 emergencies with and additional service charge. We accept cash, Visa, Master Charge, Discover, American Express,

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Hard Drive Repair or Replacement, Virus & Malware Removal, PC Optimization, Home & Business Networking, PC Upgrades, Data Backup Solutions, Limited Linux and Mac Support, Password Resets, PC Reformatting, Computers Built to Spec from Kits, On-site &/or Emergency Service, Operating System Reinstalls, Free Initial Evaluation and Estimates

Services we don't offer

Unauthorized 3rd Party Repairs, Pawning or Consignment Resale or Loans, Warranty Work, Unlicensed Commercial Software Installation

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
3.5
responsiveness
3.5
punctuality
4.3
Showing 1-2 of 2 reviews

BILL C.
12/2011
1.0
computer repair
  + -1 more
COMPLETE DISASTER.
Description of Work: THIS GUY DESTROYED MY COMPUTER AND ITS PERFORMANCE. I WAS GIVEN A SUPPOSED DISCOUNT BUT FOR WHAT HE DID TO MY COMPUTER, PRINTER AND MODEM HE SHOULD HAVE PAID ME MORE THAN $100.00 TO FIX HIS MESS UP. THIS GUY HAS NO IDEA WHAT HE IS DOING AND SHOULD NOT BE ALLOWED ON ANGIE'S LIST OR ANY OTHER REFERENCE OF COMPUTER REPAIR SERVICES.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$25

Response from Stan's Computer Service & Repair
Stan's Computer Service & Repair makes it a policy to respond to all of its reviews so that potential customers deciding on whether or not to contact us about their computer related issues issues may do so based on a suitable and apt response. While I respect this gentleman's right to express an unfavorable opinion regarding Stan's Computer, I reject his conclusion that no service of value was performed to fix his laptop and desktop computers, wireless router and printer. Tasks presented included: 1) the installation and configuration of a new wireless router the customer provided, 2) the addressing of malware and conflicting antivirus software issues on both the laptop and desktop PCs and 3) the configuration of existing wireless printer to inter-operate with new wireless network router. In my opinion, the first two issues were dealt with successfully. Regarding the last task listed above, I did run into a problem which took some time trying to fix, which involved configuring the printer to be able to communicate with the router utilizing available secured wireless networking protocols. In the interest of time I set up the alternative wired ethernet connection between these two devices. I did not charge him for the time spent on site attempting to solve the wireless connectivity situation as it presented itself. I advised the client that I would be able to come back at a future date after investigating solutions to this issue on my own time. He chose to not pursue my offer. The next I heard was this post.

Scott J.
09/2011
5.0
computer repair
  + -1 more
The salvage and restoration went mostly as described above. The only thing I would add was that James Stanley was able to process my credit card payment directly in the field using a smart phone app with a card reader attached called Intuit Go Payment. We hadn't seen that done before and he explained that it was a new service which even sent a receipt directly to my email. We would feel confident recommending him to my friends and colleagues considering using an emergency computer repair technician.
Description of Work: We had a computer hard drive start to fail on a Windows Vista desktop system that had not been properly backed up and decided to call Stan's Computer Service & Repair based on a recommendation of a friend to salvage what they could. James Stanley Foote came and quickly diagnosed using a recovery boot CD that all of my important user data could be saved but that the operating system needed to be reinstalled. He quickly and professionally replaced the 500 Gb hard drive, reloaded and updated the operating system and seamlessly transferred my salvaged files onto the restored system. We were pleased that he could do this all on-site within a few hours on the same day I called him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Stan's Computer Service & Repair
I'm grateful for this report and am glad to have helped him solve the issues he had with replacing a failed hard drive. This vote of confidence in my professional abilities means a great deal to me and I will respect and honor it. James Stanley Foote

    Contact information

    800 H St. 7, Lincoln, NE 68509

    www.stans-services.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Stan's Computer Service & Repair is currently rated 4.3 overall out of 5.
    Stan's Computer Service & Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Stan's Computer Service & Repair does not offer free project estimates.
    No, Stan's Computer Service & Repair does not offer eco-friendly accreditations.
    Yes, Stan's Computer Service & Repair offers a 10% senior discount.
    Yes, Stan's Computer Service & Repair offers emergency services.
    Yes, Stan's Computer Service & Repair offers warranties.
    Stan's Computer Service & Repair offers the following services: Hard Drive Repair or Replacement, Virus & Malware Removal, PC Optimization, Home & Business Networking, PC Upgrades, Data Backup Solutions, Limited Linux and Mac Support, Password Resets, PC Reformatting, Computers Built to Spec from Kits, On-site &/or Emergency Service, Operating System Reinstalls, Free Initial Evaluation and Estimates
    Unauthorized 3rd Party Repairs, Pawning or Consignment Resale or Loans, Warranty Work, Unlicensed Commercial Software Installation

    Contact information

    800 H St. 7, Lincoln, NE 68509

    www.stans-services.com