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Servpro of Lincoln

Carpet Cleaning, Biohazard Remediation, Lead Testing & Removal,

About us

Servpro is the industry leader in fire and water cleanup and restoration. Our slogan is "like it never even happened."

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Restoration, fire, smoke, soot, water removal & dehumidification, mold mitigation & remediation, move outs & content restoration, cleaning, air ducts & hvac, crime scene and vandalism, capet & upholstery, drapes & blinds, ceilings & walls, artwork & books.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
2.5
professionalism
3.5
responsiveness
3.5
punctuality
3.5
Showing 1-3 of 3 reviews

Chari F.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark M.
03/2014
1.0
biohazard cleanup
  + -1 more
Terrible, they even stole some electronics.
Description of Work: Tried to clean up.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Response from Servpro of Lincoln
All issues raised by Mr. [Member name removed] have been addressed and answered via the SERVPRO Corporate Service Resolution Report System and again via the Better Business Bureau Complaint Activity Report Case# 300101706. The Better Business Bureau has closed the case as ASSUMED RESOLVED as of 2/24/2014. All services provided by SERVPRO of Lincoln were accepted and paid for by the City of Lincoln. The [Member name removed]’s did not make any payment to SERVPRO of Lincoln; therefore, there are $0 to “refund”. The [Member name removed]’s later found some of the items earlier alleged to have been stolen. No theft charges were filed against SERVPRO of Lincoln or any of their employees by the Lincoln Police Department after their investigation. Any unproven allegations should not be posted to a web site. The images are of property damage caused by the sewer backup, NOT a result of our services; to be replaced by insurance.

Vicki C.
06/2011
4.0
carpet cleaners
  + -1 more
My carpet is under warranty with the place I purchased it from. The gentleman that came out is actually someone that trains their technicians. I had to have him specifically. I have used Servpro in the past. I thought he was a lot more thorough and the carpet looked excellelent compared to other companies I have used in the past. I didn't have stains coming back up in the carpet. He was very professional.
Description of Work: I used Servpro for carpet to do an intensive carpet cleaning in two rooms and a hall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$147

    Contact information

    3800 Touzalin, Lincoln, NE 68507

    www.servprolincoln.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Biohazard Remediation,
    Lead Testing & Removal,
    Mold Testing & Remediation,
    Cabinet Refacing and Refinishing,
    Water & Smoke Damage,
    Upholstery Cleaning,
    General Remodeling,
    House Cleaning

    FAQ

    Servpro of Lincoln is currently rated 3.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Servpro of Lincoln accepts the following forms of payment: Check,MasterCard,Visa
    No, Servpro of Lincoln does not offer free project estimates.
    No, Servpro of Lincoln does not offer eco-friendly accreditations.
    No, Servpro of Lincoln does not offer a senior discount.
    Yes, Servpro of Lincoln offers emergency services.
    Yes, Servpro of Lincoln offers warranties.
    Servpro of Lincoln offers the following services: Restoration, fire, smoke, soot, water removal & dehumidification, mold mitigation & remediation, move outs & content restoration, cleaning, air ducts & hvac, crime scene and vandalism, capet & upholstery, drapes & blinds, ceilings & walls, artwork & books.

    Contact information

    3800 Touzalin, Lincoln, NE 68507

    www.servprolincoln.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM