Sentry Electric Inc

Please pass on my kind words so someone up the line knows you have a great employee in Chris. He took time to come out today and install a new battery and set everything up for me. I am once again up and running. Chris arrived early, was neat in appearance, polite and very efficient. He did a great job and I appreciate the timely manner in which I was treated. In all of my dealings with Sentry Electric I have been more than happy and recommend them to others seeking generators or electrical work.

It went perfect. They were very friendly and I would highly recommend them to others.

Did everything I asked. They kept me updated on progress and were very friendly.

I called for an estimate on installing heat tape in gutters. Shane came and thought he tie on to the electrical in the garage. Later he found out that could not be done and needed to have it's own circuit in the box in the basement. I did receive a bid and called for further information. After a week waiting I called again and spoke with Alex who researched and sent me a new bid. This bid said any alterations from the original bid would be an additional charge. Shane was NEVER in my basement to see the electrical box, so how could I know his bid would be accurate. I called once again and spoke with Alex again. He said he would give the information to Shane and if necessary he would make a return visit to see the basement. NEVER HEARD FROM SHANE OR SENTRY AGAIN. Needless to say they did not get the job...no would I want them to do any work at my home. Very disappointed.

He came out, looked around, said he would get me the estimate in a few days then never came back or called or mailed an estimate. I tried to contact him and never received a call back or email. I got this contact from Angie's List.

We are most grateful that we asked Sentry Electric to do the work. Because their review had dropped here, we almost didn't use them. From our first call, we found them to be knowledgeable and prompt. They listened carefully to our concerns and walked through the property with us explaining how they would need to proceed. They then presented a price to do the work. I have never hired an electrician before (pastor living in parsonages until retirement), so I don't know if their prices are competitive. I know that they clearly defined the cost and the final work was done at that cost. I asked for extra work while they were here. They clearly defined the price for each project. The quality of their work and its thoroughness were outstanding. They discovered two areas while working where poor workmanship had created fire hazards. They also discovered that our outdoor outlets were improperly grounded. They discovered one outlet outside that was hot and sitting open to the weather or to touch. When they were done, we felt very comfortable that our home was safe and had quality electrical service. The only problem we noticed is that the new electrical outlets they installed are very tight. But that only means they are high quality. Throughout the time they were here, they were courteous, hard-working, and friendly. They not only worked around our pets, but were friendly with them. A service they provided that I appreciate is their home protection plan. We purchased it and received a ten percent discount on all work performed for a year. We also receive free service calls for our year. The plan includes a yearly inspection of our home that checks all our wiring and electrical work. On just this project alone, this plan paid for itself with much further savings.

They did everything I asked them to do.

I had replaced some exterior wires that were running from the house to the garage that were probably 100 years old. I do recommend them to family and friends all of the time. They are very professional. They are a larger company in the sense that they know what they are doing yet they don't price themselves like a large company. Their prices are very reasonable and competitive. They've got a good expanse of knowledge when it comes to the electrical work that they do.

Excellent. Shane Williams did the job assisted by Josh. Both were very professional. They arrived on time and completed the job in the time estimated despite running into several unforeseen complications. The price bid was the price I paid. I would definitely recommend Shane, Josh, and Sentry

I was very pleased. They had it done and did a good job. I will call them again and will recommend them.

I am not sure what you want here

They were amazingly fast and responsive. We needed quick service - they sent someone the very afternoon that I called and found a serious problem that another electrician had missed. Charges were very reasonable.

The kitchen switch was a no brainer for him. In reviewing all of our concerns with our wiring in the den, we were concerned with our older home that we would have to have many adjustments and replacements to our wiring and outlets. But he only recommended two changes - where he could have recommended many more where we thought we had issues. He was professional - efficient - and kept me informed of his progress. It took just a couple of house and we feel much safer now!

Service was prompt and electrician immediately diagnosed the problem. Would hire again.

The electrician (Alan) was professional, arrived on both occasions within minutes of when the appointments were set up and I'm happy with the quality of work and the amount of time it took to complete the job.

All the people I worked with were professional and courteous. An appointment to have an estimate was pretty quick, and I liked that they were able to tell me when the worker would arrive, as opposed to a window of time. I thought the price for the work was high, but for convenience sake, I approved it and the work started immediately. A return trip was necessary to finish one of the projects because a part wasn't available. The reason I would not use Sentry again is that I thought their price was high and it was determined by a fixed price list. Prices are cheaper if you join their service plan, which I don't like (personal opinion). The outlet I had installed was in the master bedroom closet, and after it was finished, I discovered that a drawer would hit the cord plugged into it. I was able to get an adapter to fix the problem, but I would have preferred to have the placement of the outlet be more convenient.

Like I said, Eric and John were great. As my evaluation highlights, my only problem was the total charge. Let's realize that the two travel charges were our fault and subtract one $39.95. Thus, I see the charge for a new box (certainly more time-consuming to replace than to put in an open ceiling) and replacing a fan as about $310. While 100% clearly explained ahead of time (twice), the bottom line price still seems exceedingly high. I guess other consumers can price shop for comparison. In fairness, there is another side to this company's pre-set pricing for every possible service. In November, when John came, he found no problem to fix and charged us nothing, not even a trip fee. He was here about 90 minutes and looked at the ceiling fan, and checked out a couple of other electrical concerns I had. He explained there is no fee when no repairs are made. So, if I add together the five to six total hours John and Eric were in the house, $310 is not an unreasonable charge. So, would I use Sentry again? Yes, especially when the electrical problem seems complicated. I would absolutely trust a fair and honest problem-solving service call and repair. However, if the problem seems to be a simple porch light replacement or electrical outlet replacement, I figure to get my handyman because, in my simple mind, I would expect a high (too high) charge for a seemingly quick fix from Sentry. Perhaps, if I knew the ranges for hourly rates and travel fees for electricians in Lincoln I might see this differently.

I had purchased a new washer and dryer; my previous unit was a GE spacemaker unit that had both combined. As it turned out, the old unit had only used the dryer's massive power outlet for both machines, including to power the washer. But my new washer needed its own standard 120V outlet. I checked Angie's list, and then called Sentry Electric, Inc. I got an appointment for the next afternoon. The electrician arrived on time and took a look at what needed to be done. The Best Buy installation team had hooked up the washer and the dryer and left everything connected, but Aaron (the electrician) could see what was required. He gave me a quote for the work ($612 with Sentry's "Home Advantage" plan or some such), and when I agreed, he installed a 120V electrical outlet in my laundry closet. To do this, he had to physically move the new (stacked) laundry machines out of the way. Then he had to climb up into my attic via the garage access point and run a new electrical circuit from the breaker box in the entry way of the townhome through the crawlspace above my vaulted living room ceiling to the laundry closet. He also had to add a new breaker switch to the breaker box. While he was working, he noticed that the Best Buy installation team had failed to provide a required clamp for one of the connections and brought it to my attention. He said he'd take care of it with an extra clamp he had in his truck, at no extra charge. Also while he was working, a heavy piece of furniture was delivered to my house that potentially needed two people to move it, and Aaron voluntarily offered to help me move it. The work took him three-and-a-half or four hours. He started out by cutting a hole in the wrong place of the laundry closet wall, but to his credit he came and told me right away. He patched it up so that the hole can't be seen. Once the work was completed, he was kind enough to push the laundry machines back into the closet. He didn't have to do this, but I didn't have to ask him to, either - he was just being helpful. Unfortunately, this tore a hole in the vinyl / linoleum floor in one place, but I suppose the same thing might have happened if I had pushed the machines back myself. This was about a week-and-a-half ago and I haven't had any problems with the work he did. Everything is working fine now that a separate oversight by the Best Buy installation team has been corrected.

Replace burned out ceiling fan, add new electrical to breaker box Prompt service, knowledgeable service man, very neat & cleaned up all work areas.

The electrician arrived within the promised time frame and gave me an estimate for the work we needed done. I approved the estimate and he started right away, he did take a break and left for lunch. He needed to order a part, made a return trip and repaired it. I am not completely satisfied with the results, but to be fair, I did not contact the company to complain. The outlet replacement interferes with a drawer being opened. I do not think anything can be done about it. I will get another estimate first, before using again

Sentry's technician Eric was prompt, knowledgeable and considerate. He did a great job with everything and I would be happy to have him back for any future work.

They came on the planned date and time we'd arranged for. The electrition sat down with me and explained what he would do and how much it would cost. He installed the two fans and cleaned up after himself. Then I asked him to give me an estimate on a couple other jobs I wanted done sometime. He did this, and showed me a chart they have with preset prices for certain jobs. I felt these prices were too high and that they should have some way to adjust the prices based on the size of the job. Even though they have a way to charge the work on a payment plan, I still felt it was too expensive for my small job.

Sentry Electric did a professional job from start to finish -- they were easy to contact and schedule the appointment, they arrived on time and did an excellent job. I found this company based upon Angie's List reviews and they truly deserve their top-notch rating. I am very pleased to have found Sentry Electric, I will be using them again in the future!

We have been using them for about ten years. They are so professional. He always answers all of my questions. They give you the estimate prior to doing any work.

They have done work for me on a few different occasions. They were excellent. I spent around $300 on that service. They had to trouble shoot electricity that I have in a brick wall to find out why the outlets weren’t working. They also went around and tested all the path low voltage lights because there was a break in the line, found where it was and repaired it. They ordered new bulbs, which had to be ordered and installed them, so it was quite a bit of fussy work. The price was absolutely fair for the work that they did.