Rutt's Service & Repair

We have used him for all our plumbing, electrical and handyman projects. He never ceases to amaze me at how knowledgeable he is about anything I need him to do. He immediately knows what the problem is and takes care of it quickly. He also explains to me so I understand the problem. He also does the work himself as opposed to sending someone else who doesn't have the experience he has.. I am always impressed!!

He's excellent. He's good at teaching you things about your system. He's efficient. He seems to know what he's doing.

He initially quoted me $75, which was cheaper than the other quotes and why I hired him. His work ended up being defective and provided a very hostile experience.

They changed out a garbage disposal. I have used him before. He price was reasonable. He explains what he is doing, and if there is something that I can do, if it happens again. He will give you tips. I have had to call back a second time to make sure of the schedule.

I asked Bill to install a couple of water filters for me under the sink. The job he did was extremely clean and he was very professional. He is not inexpensive but personally I would prefer to pay a little more and have the job done right the first time.

He has done quite a lot of plumbing work. If I have any plumbing work, I call him. He is very good. He is competent. He knows what he is doing. I would grade him highly on everything. I will use him in the future.

Bill was punctual, friendly and professional and didn't overcharge. I'd use him again immediately for any gas or plumbing issues.

He did a really nice job. He was willing to do other things besides what he gave us a bid on.

It went really fast. He came in and moved the dishwasher drain to a more clean place. and when we found that the garbage disposal was leaking and was shot. he told me where to get one for a great price and the next day I called and he came right over to install it. we settled up after all was done for a reasonable price.

Bill was great to work with. He takes great pride in his work, which shows in the final product. Also, he was very helpful in keeping our costs down as much as possible by telling us things we could do to save money - tear the old floor or tile in shower out ourselves, pick up some of the supplies, painting, etc. We could pick and choose the things we had time to do ourselves and what we preferred to have him do. He does not do estimates - he charges hourly, one price for plumbing related tasks and one for everything else, so it's hard to estimate how much you will end up paying, but he keeps very detailed records of which days he's on site andhow long, and what exactly he did while there. Because he is so in demand, and works with numerous commercial businesses, if you are in a hurry you would need to let him know. We were fine with him just coming whenever he was able to fit it in, but had we needed things sped up I'm quite sure he would have completed the job sooner. We were fine with it as we didnt have to shell out any money til the job was over! Also, because he is so in demand commercially, he only schedules one homeowner project at a time, so you might have to wait. He WILL call you back though!

He was excellent and I really appreciated him for the work he did. One time he came on a holiday and he didn't charge me extra for that, so I appreciate that and he is extremely pleasant and very competent. He also put up a screen door. He adjusted the screen door and helped me to put it up right and now it looks nice and attractive. He also fixed my air conditioning and made it work in summer the same day I called him as it was very hot. I was glad that he fixed it.

Quick response to call about sewer smell. Diagnosed quickly and pointed out source of problem. Taught us how to eliminate at very little cost.

Bill made an initial visit to provide an estimate for installation. The estimate was to include installation of 3 cabinets in my laundry room and add finishing trim at the top and on both sides. I had purchased oak finishing pieces that matched the cabinets and he suggested finishing w/ a pre-finished quarter round or larger rather than stripping the finish pieces to fit -- which was to be included in the estimate. I agreed on the estimated price of $200. He returned at a later date to install the cabinets, but DID NOT complete the finish work. He used a very small piece of the oak finish wood and took the rest with him. Even though I was upset that he didn't finish the job, I decided it wasn't worth the hassle to approach him about completing the job, until my family insisted that I do so. So, I called him to ask about the finish wood and about finishing the job. He said he didn't take the wood -- it's not in my house or garage anywhere -- and promised to call the following Saturday and come by and take a look. Of course, he didn't call so I called him back several times to let him know that I'm still interested in getting this job completed. No answer. . . no return call. Unfortunately, I can't recommend Rutt's Service and Repair to anyone for any type of work. My only regret is that I didn't insist on a detailed written copy -- I trusted his verbal detailed estimate. Bottom line. . . it's just a sloppy, unprofessional, unfinished job.

Bill met me for an estimate and arrived promptly. He was very friendly and professional. He was able to perform the repairs very quickly. He even came quickly to address a slight problem with the repairs and everything seemed to be done very well.

I got a new higher quality screen door ordered at menard's. He picked it up for me snd installed it which was no small task as the company didn't send all the parts to hang the door and adjustments has to be made to make it fit. I was very pleased and when my water heater went out on labor day weekend I called him again and he repaired it for $55.00 with no extra charges for the holiday. I plan on using him all the time for my handyman projects. He is a lisenced plumber by trade.

He was able to help diagnose the problem for me but was not interested in taking on the job to fix it. He provided good suggestions for repair. I would have liked to just have him do the work and be done with it.

We had sewage backing up in our basement and it was a Saturday night. Everyone else was charging extremely high emergency weekend rates. This guy came right out, fixed our problem and even explained to us what caused it and how to prevent it happening again. I will definitely use his services again in the future and highly recommend him.

I called Bill on a Monday a.m. after I got in the shower and there was no hot water. He was at my house by 10:00 a.m. One look and the water heater needed to be replaced. He had other appointments scheduled, but made time to install a new water heater. My water heater is in a cupboard in my garage and is a very difficult space to get stuff into and out of. He installed the new one and discovered that it wouldn't stay lit and so had to install yet another one. He had to remove part of the door in order to fit the new one in. He repaired the door afterward, so you'd never know it had been altered. Even after installing two water heaters, he charged me what he initially quoted me. I would definitely hire Bill again.

They are family-owned. They have handled everything for my family since furnaces were on coal - they’ve been around for a couple of generations at least. They have changed their name actually. They’ve always been the best buy in town as far as I could tell, always been great and done real good work. They are a very wanted company and they really try to get out as soon as possible if you have an emergency. I would continue to use them in the future.

The people came out in a timely manner and they were here when they said they would be. It was exactly what you would expect. We haven’t decided who would do this job yet but Rutt’s is in strong contention.

The quality of the work was excellent. However, he didn't tell me that he was the main handyman for a local restuarant chain, so the job took longer (4 weeks) that I expected. To his credit when I told him the job needed to be done, it got done. He is easy to work with. He also used a helper who has a business of his own (Dennis Ryder) who I am also happy with. I would recomend Bill and Dennis. They are professionals and do quality work.

Bill did a great job it match the wall perfectly

Bill was punctual, exhibited excellent communication, and was highly professional. He called to notify me that he was on his way, and arrived in a timely manner. When he arrived, he immediately went to work and energetically stuck with the job through its completion. His skill level and work ethic are of highest quality. He is an honest man of integrity looking to make an honest wage. What's more, he is a man who takes genuine pride in his work. For those of us who work outside of the home, Bill is flexible and gracious in accommodating busy schedules. He met me at 5:00 on a Friday afternoon to offer his estimate. And, he worked the job on a Sunday afternoon. He is motivated and dedicated. Would I hire him again? Would I pass his name along to friends in need of his services? In a New York minute. If you are in need of honest, skilled help, Bill's your go-to guy. (P.S. His specialty is plumbing.)

When getting started Bill was very conscientious of his surroundings and put his tools on a towel to protect the floors as well as removing the cabinet door, so as to not damage it while working.

Bill Rutt performed excellent and quality work, was reasonably priced and was always on time.