They are very good at getting out the stain and bad odor. They does good job and I been very pleased.
Description of Work: Carpet cleaning service,
Rating Category
Rating out of 5
Yes, I recommend this pro
Theresa L.
03/2017
5.0
carpet cleaners
+ -1 more
Excellent job. Dave the owner is always on site (with an assistant) and does a great job! Easy to work with.
Description of Work: I have had Dave come out 3x to clean the carpets in my house. One time, it was an emergency and he got me scheduled right away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane T.
07/2014
5.0
carpet cleaners
+ -1 more
Dave went above and beyond in working on our carpet trouble spots. We have an elderly dog who makes keeping the carpet clean nearly impossible, but it was SO much better when they were finished. They even came out a week later to work on spots that had wicked up a bit. AND worked on some new spots for no charge. I will definitely hire Royal Carpet Cleaning again.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Carol T.
02/2014
5.0
carpet cleaners
+ -1 more
I have had services from this company spanning three houses and many years. Dave is careful, thorough and prompt. I also find his prices extremely competitive. I would recommend him to everyone. I have even left the house and had him lock up for me on occasion. I trust him completely.
Description of Work: Cleaned and treated all carpeting on two levels, moved furniture and put pads under--cleaned stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Cindy S.
09/2013
3.0
carpet cleaners
+ -1 more
I asked them to clean the closet rug but they forgot to do it. They were average and nothing I was really blown away by. I would not use them again and will find somebody better. The showed up on time and their rates were reasonable..
Description of Work: They cleaned the carpets in the family room and a bedroom.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Gordon R.
09/2013
2.0
upholstery cleaning
+ -1 more
They didn't get the sofa clean, and didn't do what I asked. I would not use them again.
Description of Work: They cleaned a sofa.
Rating Category
Rating out of 5
Response from Royal Carpet & Upholstery Cleaning
If there are any problems we ALWAYS address them. We would of happily and promptly came back and re-clean the sofa ( We explain that at every call.) [Member Name Removed] NEVER called us to resolve any problems or concerns. You can read other reviews here and see where we happily came back to address any problems. Dave Yoakum- Owner Royal Carpet Cleaning.
Bradley J.
09/2013
5.0
carpet cleaners
+ -1 more
They came in a quoted me, but I just decided to do it myself.
Description of Work: They gave me a quote to clean the carpets in the living room and hallway.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Tish S.
09/2013
5.0
carpet cleaners
+ -1 more
Their service was excellent. We have had them back about 3 other times. I would highly recommend them. They are very thorough and they took care of our pet odor problem and got to the bottom of it. Their prices are very reasonable and we will continue to use them in the future.
Description of Work: They cleaned the carpets in the entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer G.
09/2013
5.0
carpet cleaners
+ -1 more
They carpets looked great. I would recommend them to others. They also moved all the furniture for us as well, and knew where everything went. Their price was very reasonable. I was satisfied with the service.
Description of Work: They cleaned the carpets in the house. They cleaned the carpets in 3 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry B.
09/2013
4.0
carpet cleaners
+ -1 more
Things went quite well but was not too pleased with the boss's attitude.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
Lester H.
04/2012
5.0
carpet cleaners
+ -1 more
Initial carpet cleaning appeared to be thorough and efficient, but after drying numerous stubborn spots reappeared the next morning under full lights. I called Dave to see when he could return to examine and he made an appointment to return the next morning. No questions asked, he recleaned the carpet to a superior quality. Royal's entire process was professional and with a focus on the client's ultimate satifaction. Dave made me a believer in "Royal Treatment"
Description of Work: Carpet cleaning in the living room, dining room, a small hallway and one bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Nanci C.
05/2010
4.0
carpet cleaners
+ -1 more
Everything went well. They were prompt, quick, and worked hard to remove the stain.
Description of Work: I had them over to remove a stain in my carpeting.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Ramona R.
10/2009
5.0
carpet cleaners
+ -1 more
I got him off of Angie’s List, and he was good. He came out, measured all the rooms and gave me an estimate on how much it would be for all the rooms and for the guard to put on top of it. I guess he owned the business and he was doing the job himself, and I liked that part. He came on time. He said that if I had any problems with the pet stains, he would come back the next day or whenever it was dry. He did come back and do a good job of it. I was surprised by how much I spent on the job, but again, I did a lot more than I was intending to do. Moreover, I had put on the Scotchgard as well. I think that his prices were comparable.
Description of Work: I used Royal Carpet & Upholstery Cleaning to clean my carpets, and specially work on the pet stains that I was concerned about. He also put on the Scotchgard carpet protector.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
House Cleaning
FAQ
Royal Carpet & Upholstery Cleaning is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 AM
Tuesday: 8:30 AM - 5:30 AM
Wednesday: 8:30 AM - 5:30 AM
Thursday: 8:30 AM - 5:30 AM
Friday: 8:30 AM - 5:30 AM
Saturday: 8:30 AM - 12:00 PM
Royal Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Royal Carpet & Upholstery Cleaning offers free project estimates.
Yes, Royal Carpet & Upholstery Cleaning offers eco-friendly accreditations.
No, Royal Carpet & Upholstery Cleaning does not offer a senior discount.
Yes, Royal Carpet & Upholstery Cleaning offers emergency services.
Yes, Royal Carpet & Upholstery Cleaning offers warranties.
Royal Carpet & Upholstery Cleaning offers the following services: Carpet cleaning, upholstery cleaning, area rug cleaning, dupont teflon carpet protector, dust mite control, allergen/allergy control, Kool-Aid removal, house cleaning, pet odor removal.