Description of Work: Show up 2x per week, same day and approximately same time. Pick up whatever we need to to discern. we inform them ahead of time about bigger items . They do not answer their office phone, I leave a message, yet it must be a request.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Devan S.
10/2014
3.0
garbage collection
+ -1 more
I decided to go with Roggenkamp Refuse because the previous home owner left the bin behind and after making a few phone calls, they were cheaper than the few other providers in the area. Bruce Roggenkamp is a very friendly guy and is a long-standing member of the community. The walk-up service is super convenient and they've only missed my trash can once. On the other hand, their office communication isn't the best. The phone number provided ALWAYS goes straight to voicemail. Generally you'll get a call back in 3 or so days. However, I have had to call a second time a week after leaving a voicemail and have even been greeted with a full voicemail. At first, my bill would arrive in the mail just a few days before it was due. Eventually it got a little better, giving me 7-10 days to pay. I ended up switching service because I found a cheaper provider that services city-wide. I mainly switched because I wanted yard waste collection, but $12 a month seemed a little steep! I also didn't warrant a twice a week pick-up.
Description of Work: bi-weekly, walk-up trash collection service for $21.50/month. Once a week, seasonal yard waste collection is an additional $12/month.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garbage Collection
FAQ
ROGGENKAMP REFUSE SVC INC is currently rated 4 overall out of 5.
No, ROGGENKAMP REFUSE SVC INC does not offer free project estimates.
No, ROGGENKAMP REFUSE SVC INC does not offer eco-friendly accreditations.
No, ROGGENKAMP REFUSE SVC INC does not offer a senior discount.
No, ROGGENKAMP REFUSE SVC INC does not offer emergency services.
No, ROGGENKAMP REFUSE SVC INC does not offer warranties.