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Pro Care Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning

About us

Pro Care Cleaning is a veteran owned Company that has been running since 2001. We incorporate attention to detail in all facets of our cleaning. We strive to be extremely punctual for our important clients. We take pride in delivering quality work. Our commitment to our clients is to be on time, professional, and respectful... Always! We specialize in providing cleaning solutions for all types of rugs. If you have a rug you love, whether it be a hand made silk rug or a Wal-Mart special rug, we can help! We also have a very tedious carpet cleaning process that guarantees results or you get your money back! Additionally, we do upholstery cleaning. Our company is IICRC certified and we are accredited with the BBB. We have won the Super Service Award from Angie's List five out of the last six years! We would love to have the opportunity to be of service to your family!

Business highlights

23 years of trusted experience

Services we offer

Oriental Rug Cleaning, Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, and Wood Floors

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.079 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 79 reviews

Lori M.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It all went very well they did a very good job with all of it! I never have had as good of job from anyone else! You guys are AWESOME! They cleaned all the carpets and even did my couch which I had forgot to mention in the phone conversation. Will definitely have them again! They provided me with a free bottle of spot cleaner. I highly recommend them!
Description of Work: Cleaned carpets and a huge couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

kristi A.
03/2015
5.0
carpet cleaners
  + -1 more
When I called them they juggled some things around and was able to work me into their schedule in 2 days. They showed up early and were done quickly, getting all of the stains out of the carpet except of coarse a small koolaid stain. They were very friendly and knew what they were doing. I am very satisfied with their work and would call them again.
Description of Work: They cleaned a hallway, living room, and one bedroom carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kara B.
02/2015
5.0
carpet cleaners
  + -1 more
Pro Care was great from the first call to the finished job. Tracy was very knowledgeable when I called and carefully listened to our concerns about a spot that was causing us distress. The team arrived exactly on time, were very professional about explaining their service, wore protective footwear, did a very thorough job of cleaning, and were polite and friendly throughout. I called for a follow up treatment on the "spot" that still had a lingering smell (they warned us we may have to replace the pad to get rid of the smell) and they were very prompt about coming out to retreat the spot. They came while I was gone...imagine my surprise when I got home from work and they had not only treated the spot, but vacuumed the entire livingroom leaving it looking wonderful! Top-notch company and I will definitely use them for all future cleaning!
Description of Work: We had our livingroom area cleaned and deodorized due to our large dog. Also had a "mystery" dog odor that needed special treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Elizabeth M.
08/2014
5.0
carpet cleaners
  + -1 more
This is the 3rd time I have had my carpets cleaned since becoming a homeowner. This was by far the best job I have ever had done. I was considering replacing the carpets on my stairs because they looked dirty and worn from kids and dogs. I was amazed they were able to clean them up to look almost like new. We had all sorts of stains from food/drink, pet and kid and they were able to get all but one small reddish stain that they did fade significantly. Pro Care cleaning exceeded my expectations and I will have them the next time I need my carpets cleaned.
Description of Work: Cleaned carpets on stairs and hallways, in 2 bedrooms and our great room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Chris F.
07/2014
5.0
carpet cleaners
  + -1 more
Pro care is hands down the BEST job we've ever had getting our carpets cleaned. We had a few grease spots and a few stains from our dog. Pro care was able to remove them and our carpet looks as good as new. I consider myself to be really picky and I feel they did a Great job! Thank You for taking the extra time.
Description of Work: Cleaned carpet in 80% of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$461

James M.
06/2014
5.0
carpet cleaners
  + -1 more
We had some drywall work done in a room in our lower level walkout basement. We had not had the carpet cleaned since we put it down so we thought it was time to get it done. I contacted Tracy at Pro Care and asked it she could give me an idea as to price and the soonest they could do the work. She explained their pricing which I thought was very fair and saw no need for an estimate. We worked out an agreeable time to do the work. Tracy called the day before to make sure that the scheduled time would work and gave me the time the crew would show up. They did an excellent job and the carpet looks great. I highly recommend this company should you need your carpets cleaned.
Description of Work: Cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Lydia G.
05/2014
5.0
carpet cleaners
  + -1 more
They did an excellent job. I am very satisfied. This is the second time they have cleaned for me. I clean my carpets every year.
Description of Work: Cleaned all carpets in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marla K.
10/2013
5.0
carpet cleaners
  + -1 more
They did a great job. Our carpet looks and smells great. They were punctual and polite.
Description of Work: Cleaned our upstairs loft carpet, stairs and 2 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lynne J.
08/2013
5.0
carpet cleaners
  + -1 more
They were perfect. The price was inexpensive. The price was absolutely reasonable. I had them put me on their list to contact me in the future.
Description of Work: I used Pro Care Cleaning to clean 3,000 square feet of wall to wall carpet. They also did a shag rug and added stainguard to a couple of rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lydia G.
06/2013
5.0
carpet cleaners
  + -1 more
They were prompt, efficient & professional. Cleaned carpet thoroughly, protected furniture, replaced everything they moved. My carpet looks & smells clean. I will have them back next year, since I have a pet & have carpet cleaned every year. I'm very happy with their work.
Description of Work: They cleaned all carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Lucy L.
06/2013
5.0
carpet cleaners
  + -1 more
Pro Care went out of there way to fit me in. I had a niece coming to stay, about a month earlier than expected, and they went out of their way to work me in quickly. The carpet had many pet stains, and when they left, it looked brand new. They were fast, professional and did a great job.
Description of Work: cleaned downstairs and stair carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol K.
01/2013
5.0
carpet cleaners
  + -1 more
I chose to have Pro Clean (Jeff & Tracy Madsen, owners) because of their high rating on Angie's list and I had used them when my parents moved from their home. I had been cleaning my own carpet for many years but thought it was time to have it professionally done along with all the upholstered furniture. They were timely with their arrival, arriving just as I took the last of the small pieces of furniture out. They did a fantastic job especially in the den (a lighter carpet). When it was dry it felt so clean, so new. Thanks Jared and Jason, you did a great job!
Description of Work: Carpets look like new!
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Joan K.
12/2012
5.0
carpet cleaners
  + -1 more
See above for job description and experience with Pro Care Company.
Description of Work: Pro Care Carpet Cleaners cleaned two rooms of carpet in our basement. We had had water at one time plus just the dampness in the basement led to mold in some places. They did a great job of cleaning it all. The carpet looked brand new. We had remodeled part of the basement so we moved small things and left larger items in place and told them to clean around those larger items. They discounted their price by $30 because they didn't have to move furniture. I was so pleased with the end result AND we called them on a very short notice and then had to reschedule at the last minute due to other workmen who ran late on the remodeling project. Pro Care was courteous enough to call their other customers and switch someone around so they could do our job. You can't beat that! Yet Pro Care acted like it was no big deal and a service they were happy to perform. Pro Care's cleaning machine is in the back of a van and they run a long hose into your house. It was easily in the high 90s that day but they added protective padding around door openings and kept doors closed as much as possible. I very much appreciated that. They were professional, courteous, well-dressed and well-spoken and I will happily use them in the future. I am especially happy to find someone who does upholstery and area rugs as well as carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Roxanne R.
11/2012
5.0
carpet cleaners
  + -1 more
Professional and courteous team arrived slightly before scheduled appointment and completed the work quickly. I'm amazed on how the company can bring my old carpets back to life especially with the amount of foot traffic and family living that they have to endure. The entire team including the technicians is courteous and conscientious. Will recommend ProCare Cleaning because they are the best in the business!
Description of Work: I had removed all the furniture, but the team thoroughly vacuumed rooms including along the walls. The technicians pretreated spots and applied a pre-conditioning solution. The carpets were then cleaned, and a stain protector was applied. The entire process was completed within an hour and my carpets look amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Eric D.
11/2012
5.0
carpet cleaners
  + -1 more
Jeff and Tracy were great. I purchased a new house and wanted to have the basement carpets cleaned. They were willing to quote me a price based off my measurements and schedule a time to clean the carpets before I moved in. I also love that I was able to do the majority of this over email ? very helpful. Jeff arrived at the time promised and cleaned the carpets ? they look great. He was even able to get an old water stain out. I will use them again.
Description of Work: cleaned basement carpet and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mike S.
10/2012
5.0
carpet cleaners
  + -1 more
They were very prompt and worked us into their schedule to help us with an upcoming Open House. We were very satisfied with their work and would recommend them to anyone.
Description of Work: They worked very hard to clean our carpets and did a wonderful job. They were very thorough and we were very glad we had selected this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

Janice F.
07/2012
5.0
carpet cleaners
  + -1 more
Treated all pet stains, and every stain have been removed! The stairs look like new. I also had 5 area rugs cleaned. It look longer to dry the area rugs because of the humidity but the wait was worth the delay. The rugs are free of pet stains. The service men were very professional and treated me with the utmost respect! Great work, I will definitely use Pro Care again.
Description of Work: 1. Cleaned the wall to wall carpet in the Master Bed Room 2. Cleaned the upstairs hallway wall to wall carpet 3. Cleaned the carpet on the stairs leading from the entryway to the upstairs hallway 4. Cleaned 5 area rugs(these were taken to the main shop for cleaning)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kathi V.
06/2012
5.0
carpet cleaners
  + -1 more
No complaints with any part of the process!
Description of Work: Very professional, excellent job and terrific customer service. I would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nana S.
06/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It went very well. They told me when they would be over to pick up the rugs and they were on time. They carefully removed the rugs. They returned them at the scheduled day and time as well. They worked with me to make sure the rugs were centered in the room and that furniture went back where it went. They were great!
Description of Work: The owner of the company and his teenaged son came to our home, inspected a number of area rugs that hadn't been washed for 7 years (since we purchased them) and had seen a lot of foot traffic from parties and some pet accidents. They measured them, and calculated the cost for me in writing to clean each one. They explained the process of taking them to their facilities where they have large tanks they can lliterally submerge them in and clean them, then dry and return them. They told me when they would get them back to me. All went according to play. They were careful moving furniture and removing them, and they spend a good deal fo time when they returned placing them back over the rug pads carefully and putting furniture back where it belonged. Very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Michelle B P.
04/2012
5.0
carpet cleaners
  + -1 more
They were late as they did some extra work at the previous house. They had called the day before so I knew they would be later. They were great and called, worked through lunch. They measured and gave me an estimate right away. The price was less that others I have used but the quality, and the personnel were better. They vacuumed the rooms before cleaning, cleaned and brushed the carpet. They gave us instruction about the carpet. They did a good job, and I will call them again
Description of Work: They cleaned the carpet in the hall, down the stairs and into the dining room. They also cleaned a bedroom carpet. We had some problems with naughty kitties and they did a great job cleaning those areas. I added the area in the dining room and they stayed and completed that piece as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Rhonda T.
06/2011
5.0
carpet cleaners
  + -1 more
Could not have been better. Our light colored carpet, after raising 3 children, was disgusting. I hired Pro Care before an open house, but really thought we would have to replace the carpet. ProCare worked a miracle. The carpet looks brand new. We had only positive comments about it at the open house. Only regret is that I lived with that nasty carpet for so long.
Description of Work: Pro Care clened living room and 3 bedrooms prior to our open house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Darlene B.
03/2011
5.0
carpet cleaners
  + -1 more
Jeff arrived right on time with a young helper and got right to work on the carpet. They were both very professional, yet friendly. The cleaning process took about an hour and a half and the carpet looked wonderful. We thought Jeff did a great job and Tracy was very friendly and informative when we first made contact with Pro Care. The estimate given to us according to our rough measurements was a little lower than the final cost but the cost was not out of line. We also thought Pro Care had a really good website that helped us in making our decision on which company to choose. I would definitely recommend Pro Care and will use them again!!
Description of Work: We had the carpet in our livingroom/diningroom cleaned along with the entry stairs in our split level home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Regina K.
03/2011
5.0
upholstery cleaning
  + -1 more
Everything went fantastic. They were very professional. I would highly recommend them.
Description of Work: They came out and cleand upholsery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol K.
01/2011
5.0
carpet cleaners
  + -1 more
I love Angie's List. I find the BEST people here. Jeff and Tracy Madsen are exceptional. Their work is superior to other carpet cleaning companies I've used. I would recommend them in a heartbeat!!
Description of Work: Jeff cleaned 2 carpeted rooms. All of them were light in color and one was quite dirty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Andy F.
09/2010
5.0
carpet cleaners
  + -1 more
Wonderful--latex paint removed, all stains removed on our very light-colored carpet. Very professional and thorough cleaning job.
Description of Work: AMAZING cleaning job on our disgusting carpets--we have little kids, and our very light-colored carpet was covered in nasty stains and a hundred little paint splotches from a latex paint 'explosion' we had in that room. They got all the latex paint out, along with all the other stains, and the carpet was like brand new, it was amazing. I will ONLY use Pro Care, they are the best out there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

4017 Progressive Ave. #5, Lincoln, NE 68504

http://lincoln-area-rug-cleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning

FAQ

Pro Care Cleaning is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Pro Care Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pro Care Cleaning offers free project estimates.
No, Pro Care Cleaning does not offer eco-friendly accreditations.
Yes, Pro Care Cleaning offers a 5% senior discount.
No, Pro Care Cleaning does not offer emergency services.
Yes, Pro Care Cleaning offers warranties.
Pro Care Cleaning offers the following services: Oriental Rug Cleaning, Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, and Wood Floors

Contact information

4017 Progressive Ave. #5, Lincoln, NE 68504

http://lincoln-area-rug-cleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM