About us
Business highlights
18 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
3.514 Reviews
Showing 1-14 of 14 reviews
Jason W.
12/2023
replacement windows
+ -1 moreWould not recommend. I replaced all of the windows in my first house with North Country Windows. Then moved to a new home and replaced all windows with North Country Windows. Have tried filing 2 claims with them at the second home, only to be told that they will not cover the damage. The first event, was the kitchen window was leaking into the wall and we didn't notice until the drywall started to bulge and crack. A North Country contractor came and fixed the window so it didn't leak any more, but they would not do anything for the wall and drywall damage. Then, the paint started coming off of all of the aluminum trim on every window that I have. I called to file a claim and have them repair. I was told this was an aluminum issue that they were aware of, however, they were not covering it. They said that they could come and repair the trim, however, I would have to pay them for the repairs. I had actually referred friends to North Country Windows. And after replacing every window in two different homes, this customer service is unacceptable. I would not recommend this company to anyone again. There are plenty of window companies that offer comparable windows with much better customer service. One Star rating is a stretch in my opinion. Jason W., Kearney, NE
Description of Work: Repairs to installed windows.
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Georgia B.
03/2016
replacement windows
+ -1 moreunknown
Description of Work: They sided my home with vinyl siding and had new gutters and down spout put on by Drain Rite.
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Yes, I recommend this pro
Sharon S.
04/2015
replacement windows
+ -1 moreThe demonstration of types of window was excellent. He showed the different types of windows: single pane, double, and triple, how they are made and insulated. He also demonstrated how much heat is felt with each type of window.
Description of Work: Put in windows in front of house.
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Yes, I recommend this pro
$4,424
Ed T.
05/2013
replacement windows
+ -1 moreImpressed with value and workmanship on windows in two rooms that we had them do the rest of the house a year later.
Description of Work: Installed new windows in 18 year old house.
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Yes, I recommend this pro
$23,000
Richard S.
04/2013
replacement windows
+ -1 moreWe (my wife and I) are very pleased with the whole event. 20k is a lot of money for windows but these are worth the cash if you have it.
Description of Work: Installed 13 double hung windows and 1 patio door in one day started at 0900 am finished by 330 pm. All windows were installed caulked and ready for service.
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Yes, I recommend this pro
$20,000
Karen R.
03/2013
replacement windows
+ -1 moreNorth Country Windows And Doors put windows in my house and I was very disappointed. They called me for more but I would not even talk to them. They were very pushy on the presentation. A window came in cracked and they didn't even notice it. We had to point it out to them. They put one of the windows in the wrong way, so it opened the wrong direction. They were the casement, roll out windows. I think for what I got, I was scammed, price-wise. I would tell others not to listen to them. If they call, hang up.
Description of Work: They put seven new windows in my home.
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$6,300
Xavier E.
02/2013
insulation
+ -1 moreThe guy was nice. I was pleased with the service but we could not afford the work at the time.
Description of Work: They gave an estimate for insulating the attic.
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Yes, I recommend this pro
Amanda A.
02/2013
replacement windows
+ -1 moreIt took them about four months to do the installation from the time I placed the order. They had half of the payment the entire time. The workmanship was not good. I continued to try to resolve the issue but they threatened to take me to collections for the remainder of the payment. The quality of the stuff is good but the quality of their service was bad.
Description of Work: They installed two doors and a back window.
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Yes, I recommend this pro
Bill G.
02/2013
replacement windows, doors
+ 0 moreThe installation was okay and they did a good job. However, the salesman was not truthful and did not install the windows he told us he would. They did sort of make it right with us in the long run. We tried to use them again for doors but the salesman was not knowledgeable. Overall, they have poor salesmen.
Description of Work: They installed windows.
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Paul T.
02/2013
replacement windows
+ -1 moreTheir service was wonderful. They were really prompt with the sales call. They got me scheduled right away and completed the work on time.
Description of Work: They installed about fifteen windows.
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Yes, I recommend this pro
Lucy A.
02/2013
replacement windows
+ -1 moreThere was a problem with the eight foot bay window. They just resolved the issue about two months ago. I love the windows and they are great quality. However, the issue was I continued to re schedule the repair. Each time I would take off work and then they would call to tell me they could not make it for various reasons such as a flat tire. I threatened to call our local television station and to seek a lawyer. They finally came out to install a new window about five years later.
Description of Work: They installed twenty four triple pane windows about five years ago.
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$24,000
Lisa H.
01/2013
replacement windows, doors
+ 0 morethe exact date of the deal and service may not be exact. My dealings with the salesperson was a push sale tactic that I hate. It seems pushing and the hard sell is how the management works. I was really ticked off when I was handed his phone to talk to the bank loan officer about financing the window and door. I refused the bank persons attempts to get me to apply with them. I was called constantly by either the salesman or the bank loan officer North Country called. I finally explained to her that I have my own banks and one that I already had loan business with. I was told the windows would not be manufactured without payment of half the cost but about 6 weeks into the deal I was called about the installation day and time they chose for me.The installation was done by a very nice respectful and courteous team of guys. They did the job quickly, disposing of the old door and window. They cleaned up any mess from the job and I was happy with their part of the ordeal. Sales and management are not as professional as their installers.
Description of Work: pushy
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$6,500
Response from North Country Windows And Doors
Sandra C.
11/2011
replacement windows
+ -1 moreThey arrived on time and completed the job in one day. The crew was very professional and did a good job. They cleaned up when they were finished. They were missing a piece on one window and returned the following week to complete it. Over all we were happy with the job they did and so far a impressed with the windows.
Description of Work: They installed replacement window in our 100 year old 2 story house.
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Yes, I recommend this pro
$10,000
Response from North Country Windows And Doors
Stephen D.
04/2011
replacement windows, doors
+ 0 moreI have found very little information to match yet what I am told by sales representatives. I have a very uncomfortable feeling about this company and advise others to avoid them until they get their act together.
Description of Work: A salesman from this company had a display inside the Sam's Club in Omaha. I asked for an estimate for some patio doors. I was told that he personally did all the sales in this area and that the company has been in business for over 20 years. I met him on Friday April 22nd inside Sam's Club and set an appointment for April 29th at 2:30 PM in my home. I expected to see him at my door but instead someone else named Shahin Hamzeh came 15 minutes late. I asked and was told that North Country is a member of the Lincoln Better Business Bureau. I received a quote of about $6000 for a replacement patio door and two large bedroom windows. I was told that the warranty is 50 years parts and labor. After he left, I started checking up on the company. I found that North Country has only been in business for four years, not twenty. The Better Business Bureau in Lincoln rates the company a B- because of 15 complaints in the last three years and the short time they have been in business. The product they sell is called Park Avenue Windows out of Pittsburgh, Pennsylvania. The BBB there has no information on Park Avenu Windows at all. A phone call to their toll free number as listed on their web site has just a short message that says leave a message. Also their site does not let you read any of the documents about their supposed 50 year warranty.
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Contact information
4700 Bair Ave Ste A, Lincoln, NE 68504
www.northcountrywindowsanddoors.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
ClosedLicensing
Licensed*
Trade License Number
27189-21
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Insulation,
Glass and Mirrors
FAQ
North Country Windows And Doors is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
North Country Windows And Doors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, North Country Windows And Doors offers free project estimates.
No, North Country Windows And Doors does not offer eco-friendly accreditations.
No, North Country Windows And Doors does not offer a senior discount.
No, North Country Windows And Doors does not offer emergency services.
Yes, North Country Windows And Doors offers warranties.
North Country Windows And Doors offers the following services: Windows, patio doors & triple pane insulating glass.
Contact information
4700 Bair Ave Ste A, Lincoln, NE 68504
www.northcountrywindowsanddoors.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
Closed