When we opened our doors in 1996 we had a strong commitment to customer service with the motto of “Quality at a Reasonable Cost.”
John Henry’s is dedicated to building and developing a team of outstanding individuals that provide premium quality products and services while sharing a total commitment to regularly exceeding the expectation of our customers.
Business highlights
29 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
PLUMBING, HEATING & AIR CONDITIONING, DISPOSALS, LEAKING TOILETS & FAUCETS, FAUCET, SINKS & TOILET INSTALLATION, FROZEN PIPES, BOILERS, WATER & SEWER LINES, EXCAVATION, SEWER & DRAIN CLEANING, REMODELS, FURNACES, AIR CONDITIONERS, HEAT PUMPS, BOILERS, WATER HEATERS, THERMOSTATS, HUMIDIFIERS, AIR CLEANERS, DUCT CLEANING, GEOTHERMAL, REMODELING, SERVICE MAINTENANCE AGREEMENTS.
Description of Work: AC system was bit working They diagnosed system patched leak recharged No Problem
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Herbert T.
05/2017
3.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
Margaret B.
02/2017
5.0
plumbing, drain cleaning
+ 0 more
Very well.
Description of Work: Determine cause of plugged water lines in the house. Blew out waterlines and installed a softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Beverly E.
10/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Marlea T.
08/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: John Henry's technicians are helpful, courteous, prompt, and answer questions very well. I had to have a section of pipe replaced from my home to the sewer in the street. They completed the work promptly. They replaced the sod where possible and seeded places where sod wasn't available. They returned 2 times to be sure that the area had not experienced any sinkage. They added dirt and seed one time.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jonathan B.
07/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Plumbing work. It was quick and easy and they cleaned up better than when they go there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Anthony A.
02/2016
1.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
.
Description of Work: Called them out for an estimate on cleaning the Air ducks . We decided to have everything replaced instead they were going to send an estimate and never did.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from John Henry's Plumbing, Heating, Air, and Electrical
We have since provided you a quote. Please let us know if you have any questions or want to move forward with anything! Thank you!
Mark G.
02/2016
5.0
plumbing, water heater repair
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Marcia G.
12/2015
1.0
plumbing
+ -1 more
unknown
Description of Work: Replaced the toilet tank ball and tightened two nuts on tank connections.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$103
Response from John Henry's Plumbing, Heating, Air, and Electrical
We would like to thank you for using John Henry's on 11/13/15! We do see we worked on your toilet and you were charged the $103 as you stated; however, we are not sure why you gave us the grade you did! We never heard if you were unhappy with your service we provided you. Please let us know if there was anything not done to your satisfaction so we can make it right. Thank you!
paul F.
12/2015
1.0
plumbing
+ -1 more
unknown
Description of Work: I used this company 5 years ago. |I will never use again.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
Response from John Henry's Plumbing, Heating, Air, and Electrical
We apologize you feel that you did not have a good experience with John Henry's; however, we do not show you in our system as far back as 10+ years ago. We wish you the best!
Catherina S.
12/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: We used John Henry's plumbing several times. No job is too small or big for them to handle. Service is always done with excellence by friendly competent technicians. They also do not charge overtime for holidays and weekends.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from John Henry's Plumbing, Heating, Air, and Electrical
Thank you for your kind words! We are glad you're a John Henry's customer and we look forward to providing excellent service for you again!
Jay K.
11/2015
4.0
drain cleaning, plumbing
+ 0 more
unknown
Description of Work: They removed a section of totally blocked galvanized drain and replaced that and a trap. Punctual and a fine job. They screwed up the billing, and billed me twice for the original attempt to clear it with a snake.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Connie B.
09/2015
4.0
plumbing, water heater repair
+ 0 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from John Henry's Plumbing, Heating, Air, and Electrical
Thank you for your review! We don't show we have serviced your water heater since we installed it in 2003. If you need service, please call us at 402-435-5555 or request work online at [hyperlink]! Thank you!
Brian B.
09/2015
4.0
plumbing
+ -1 more
unknown
Description of Work: John Henry's came in and I had a plugged pipe I thought it was in the shower drain but they came in and knew right away that it wasn't and I knew where it was that they are plugged the main drain to the house & cost was very reasonable. YES I WOULD USE THIS COMPANY AGAIN
Rating Category
Rating out of 5
Yes, I recommend this pro
Laura C.
09/2015
5.0
drain cleaning, plumbing
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Diane W.
09/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: installed a split pack air unit in the second floor of my house. They were their usual professional and courteous selves. came in, got it done and left with no fuss no muss.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Melissa F.
08/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mark L.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: dishwasher install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Samuel S.
07/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
ROD W.
06/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: Fixed NEST thermostat wiring so it would cool. Basic check of HVAC.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jennifer M.
05/2015
4.0
plumbing
+ -1 more
unknown
Description of Work: Replaced broken pipe under kitchen sink. Then never replied to the Angie's list inquiry until after the fact. I had to call to get an appointment. But once I did, they came quickly. When I asked about the Angie's list discount on the phone, the receptionist didn't know what I was talking about. The discount was listed on my invoice, but the costs were not broken down. Only the total dollar amount was given, so I don't know what it would have cost otherwise.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from John Henry's Plumbing, Heating, Air, and Electrical
Thank you for your review. At John Henry's, we take all reviews very seriously and we have sent an email to all of our Customer Service Representatives notifying them of the Angie's List discount. We have 2 newer people in the office and we failed to explain that discount. We did also receive your Angie's List request later than normal because it is not checked on a daily basis, and we apologize for that. We now have a notification set up that we check it constantly so we do not miss any requests. We also do flat rate pricing for all of our service work, but if you (or anyone) ever wants a breakdown, we can provide that with some time from our accounting department, supervisor of that department, and warehouse. Thank you for all of your comments and we hope you will use us again to prove we have improved these areas!
Jeff K.
05/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn S.
04/2015
5.0
drain cleaning, plumbing, water heater repair
+ 1 more
unknown
Description of Work: Replaced water heater. It went very well. Arrived on time, covered shoes, cleaned up. Even cleaned a small of debris on driveway from the old water heater. Very professional and accommodating. Forgot to mention Angie's list so didn't get small discount. Thought it was a little pricy but, when we checked other places, found it fair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Larry N.
01/2015
5.0
plumbing
+ -1 more
The A rating says it all.
Description of Work: Removed two old and Installed 2 new toilets
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Air Duct Cleaning,
Drain Pipe Installation,
Generator,
Home Automation,
Dryer Vent Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening
FAQ
John Henry's Plumbing, Heating, Air, and Electrical is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
John Henry's Plumbing, Heating, Air, and Electrical accepts the following forms of payment: Check,Financing Available
No, John Henry's Plumbing, Heating, Air, and Electrical does not offer free project estimates.
Yes, John Henry's Plumbing, Heating, Air, and Electrical offers eco-friendly accreditations.
No, John Henry's Plumbing, Heating, Air, and Electrical does not offer a senior discount.
Yes, John Henry's Plumbing, Heating, Air, and Electrical offers emergency services.
No, John Henry's Plumbing, Heating, Air, and Electrical does not offer warranties.
John Henry's Plumbing, Heating, Air, and Electrical offers the following services: PLUMBING, HEATING & AIR CONDITIONING, DISPOSALS, LEAKING TOILETS & FAUCETS, FAUCET, SINKS & TOILET INSTALLATION, FROZEN PIPES, BOILERS, WATER & SEWER LINES, EXCAVATION, SEWER & DRAIN CLEANING, REMODELS, FURNACES, AIR CONDITIONERS, HEAT PUMPS, BOILERS, WATER HEATERS, THERMOSTATS, HUMIDIFIERS, AIR CLEANERS, DUCT CLEANING, GEOTHERMAL, REMODELING, SERVICE MAINTENANCE AGREEMENTS.