Handyman Connection of Lincoln

Professional, very responsive, and got the repair done!

Jake gave me the estimate and was very professional, thorough, and quick to respond. Eric, who did the tub replacement, had to deal with complications and handled them very professionally. He showed up on time and did excellent work! They were very easy to communicate with. Jenny in the office was so nice! Iâ m very happy with Handyman Connection and would highly recommend them.

Did a great job.

On March 15, 2022 we met with your craftsman to obtain an estimate for a remodeling job at 8340 N. Hazelwood Dr., Lincoln. After reviewing the proposal, checking the Better Business Bureau and reviews, we accepted the proposal. The craftsman verbally stated that the project would take approximately 2 weeks to complete. Project started on March 21, 2022 when we met with the craftsman at Menards to pick out different building supplies. By March 25, 2022, we started experiencing problems with this craftsman having to leave and go help on other projects. From the very beginning of the project, we have had nothing but problems with the companyâ  s handling of our remodeling project.à   We spoke or texted many times with the office manager and met several times at the project with the owner Mr. Stitt expressing our concerns, the need for more than 1 craftsman, the poor workmanship and lack of common sense in handling different situations of the remodeling project.à   We also asked that Mr. Stitt to check on this project at least weekly to make sure things were progressing as planned.à   Which he never did. On June 2, 2022, during the last meeting with Mr. Stitt, again expressing our concerns and the workmanship.à   Then the craftsman abruptly stated he wasâ  out of hereâ  and you stated â  we were being disrespectfulâ  and walked out as well.à   The craftsman took his equipment but also before he left he proceeded to do damage to our property.à   à  You then sent another craftsman who came in and took over and we thought things were improving and moving along, however the last week before he was leaving the company we had to have him re-sand the stairs, stringer boards and ledges because he tried to cut corners and didnâ  t use the correct sand paper. In doing this, he damaged the stairs and we had to have the professional floor company come back in to repair/sand/stain the steps again.à  Our project was finally completed on January 11, 2023 almost 11 months since the project started. No show of the Craftsman repeatedly. à  à  We would receive text messages that the craftsman would be coming but then would receive another text message after lunch stating that their vehicle was in the shop or they hurt their back.à   One excuse after another. Craftsman pulled off of our job for other jobs requiring help. Craftsman leaving early to help on other jobs. Craftsman never on time; always arriving late and leaving early. Only 1 Craftsman working our project.à   We repeatedly requested more help. No regard for our personal property resulting in damages or items thrown away or unusable. Cutting corners/poor workmanship which resulted in project having to be redone 2 to 3 times over.à   â  Master Craftsmanâ  taking short cuts instead of doing it the right way the first time. Had to bring in a professional floor company to redo our hardware floors/stairs due to poor workmanship.à   Handyman did pay for this. Craftsman not having the equipment/supplies necessary to perform the work when they arrive at the house.à   Always running to Menards or Home Depot which equates to poor time management and time taken away from doing the work. Waste of Supplies.à   Containers/buckets of paint left without a cover on them. Using 2 different brands of paint without our permission.à   We stated we wanted Sherwin Williams â  Urban Putty.à   Paint was switched when one of the Craftsman took over project to Home Depot Behr Color Match Paint.à   Now we are having difficulty knowing which paint was used on what wall.

Showed up on time, excellent eork

They were on time for the appointment and completed the job of clearing the gutters even with some unanticipated difficulties do to freezing temperatures. A job well done!

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They took my money, did a little work, then quit showing up. Ultimately they refunded my money so Iâ m not out anything.

Jack and Josh were fabulous. Answered my question right a way. Was on time when they said they would be. Job done in a timely manner. The election was also great.

Kevin was fabulous!

He was very friendly and told you what work needed done do you understood

great job

Fixed shower but then cold water wasn't coming out so he had to come back and he had no problem returning and making sure everything was working before leaving.

Ferris Elec. Did a great job. Would have come back in the future

Very nice people. The rep had a hard time completing the installation, but stuck with it until complete. I could not have installed the new air conditioner, so it was worth the money spent.

Doug was very professional. Got right to work moving our wall plug in the kitchen to where we could reach it. He even checked to see if we would like a 2nd outlet installed beside it, he did that. Kept his mess to a minimal and cleaned up all. Jenny was very nice and understanding in our issue. Reasonable cost for what was done. Want a ceiling fan installed some day and will call them for the electrical!

Did the job as described efficiently and was a very nice, hard worker. The office lady was also very good to work with.