Franklin Drywall

I obtained several bids for this job and Franklin Drywall was in the middle of the group. He had a recommendation from another contractor that I had used, so I went with him. From the start of this job, communication with Frank (the business owner) was problematic. The delivery of the drywall was a "surprise" and it was just fortunate that I was at home when the supplier showed up. The actual start date for hanging the drywall was not set and those gentlemen showed up when I was not at home. For each day this required arranging for my pets to be confined and the alarm system to be deactivated. I made arrangements for the installers to have access the following day and the job started as scheduled. These gentlemen worked quickly and completed this portion in two days. However, they failed to clean up anything and the mess only got worse. (I have pictures). I then set a date for the finish person to gain access; however, he also would not show up for days and I was never notified; so I kept confining my pets and leaving the alarm system off for no reason. I would call Frank, and request a phone call to let me know if they were not coming - it never happened. I kept getting the excuse "we are busy trying to finish these contractors homes for the parade of homes". I had told Frank I was in no hurry to start the job and it could have been after May and the parade of homes; but he started anyway. The finish person never hung the plastic on the stairway as was agreed with before the job ever started. The actual finish job created a HUGE mess and all of the trash from both the drywall hanging and the mud / taping was left for me to carry out of the basement. (again I have pictures). The finish job was poor and when I complained; I set up an appointment for Frank to come and walk through with me. It ended up taking 4 appointments before Frank ever showed up or even contacted me that he was not coming. Once he finally did, he made all of my identified issues out to be trivial and "drywall will have minor things in all homes". He did promise to have his guy come back and do a few touch ups. This never occurred. By the end of May, I had enough and contacted another drywall finisher. He ended up completing my job for me and agreed with all of my identified issues and more. In all;he found 62 "minor" problems. Needless to say, unless your are a Home Contractor, I would not recommend Franklin Drywall for any project.