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Capitol Heating & Air Conditioning Inc

Heating and Air Conditioning, Electrical

About us

Award winning. Serving Lincoln and the surrounding communities since 1979. We service all makes and models of heating and cooling equipment and offer 24 hour service. Financing and senior discounts are available. Free estimates on replacement systems. NATE certified technicians.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Sales, service, repair, and installation of heating & cooling equipment, including air conditioners, zoning, furnaces, duct work, heat pumps, humidifiers, UV lights, ventilation, and high efficiency air filters.

Services we don't offer

Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$5

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.730 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
3%
2
7%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 30 reviews

Rachel N.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
They do a really nice job! They were very prompt and came out the same day and have our air conditioning fixed. They were great and provided a good customer service.
Description of Work: air conditioning repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Ed P.
06/2018
3.0
heating & air conditioning/hvac
  + -1 more
New unit was installed using the 50 year old lines that were there. Watch them. You need to know about your system to a good level as they will take advantage of your not knowing and cut corners. Yes they will now replace the lines for another charge. Not best practice to used old lines on a new system.
Description of Work: Replace entire Air Conditioner system

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$2,500

Rodney T.
09/2017
5.0
heating & air conditioning/hvac, electrician
  + 0 more
They've put in a new air conditioner and a new furnace and repaired the furnace in our new house as well. We've had good experience with them.
Description of Work: This was for a new computer panel for the HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Andrew B.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I called on a Monday, got a big on a Tuesday, and the work was done (and done well) on that same Friday. The price was exactly as quoted. Capitol had done good work for me in a previous home, and I will continue to do business with them in the future.
Description of Work: I needed some supplies and returns added in my basement, as well as some rough ins done for future bathroom finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Melinda B.
07/2016
2.0
heating & air conditioning/hvac
  + -1 more
This was a terrible experience. First off, I was given and 4 1/2 hour window of when the tech was to arrive. I expressed concern over this because I had appointments. I was promised a call prior to the service tech arriving, but the tech did not call. Then, when he arrived I had someone holding my dog that likes to jump on people. The tech then spent one to two minutes arguing with me about wether or not my dog would bite him. He did not introduce himself at all. His unprofessional behavior did not stop there. He stomped around the house, not explaining what he was doing or what he needed. He then used my back spigot, which had he notified me he needed to use it, I would have asked him not to. Instead, he proceeded to blame me because, "no one told him." I'm sorry, but you can't be told something I have no knowledge you need to be told. Shortly after that, he opened the door and said something I couldn't hear. I got up and saw him leaving, so had to chase outside to ask him what the charge would be. He answer was he didn't know, but he didn't use any parts, so it should be just paying for his time. I called right after he left, I called to file a complaint. I was asked to call the next day to speak to the day staff. The next morning, I received a call from someone named Chris, who said they'd spoken to the tech and he was just nervous about my dog, the tech only came into contact with my dog when he first arrived. I then related the whole story to him and he replied with, "sorry, I guess I'll talk to him." Today, I received a bill for the service call and labor, which I expected, but was also billed for a changed filter (fine) and an "upgraded" filter. The upgraded filter was the change once a year type and I had just changed it a couple months ago. I have no idea why it needed to be upgraded, I did not give permission for it to be upgraded. Also, I was told by the tech NO parts were used. Needless to say, from now on, I'll be using a different company.
Description of Work: Air Conditioner Maintenance

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$168

NINA Q.
06/2015
1.0
heating & air conditioning/hvac
  + -1 more
I called around 0800 this morning and asked for an appointment to get my a/c checked. I was informed that they had no appointments at all to provide to me. No Service was performed and no dates were given as alternate appointments. I was surprised and shocked because I had never heard a company turn down an offer to perform services. In addition, the phone number listed is incorrect. I kept getting a busy signal. I had to track the number down through the phone book.
Description of Work: I contacted the company for an appointment to get my a/c check. I was told they had no appointments at all. None next week or at all. I find that very disturbing that a company would have no appointment at all and will not contact them again for anything since they have "no appointments".
Rating CategoryRating out of 5

Cynthia M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a fine job. We have never had a problem with them. They do exactly what they will say they will do. They are prompt and if they have a problem, they talk to you. I trust them.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Joan K.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The repairman came to the house on time and as promised. He analyzed the problem. We needed a new part. This furnace is 10+ years old so I was happy it was a part and not a full replacement. (The other furnace--same age--has already been replaced.) The repairman had to order the part, or locate it in a warehouse, which he did. He returned to install it and also checked out the other working parts, oiled as necessary, etc. He said we should be good for another 10 years or so. (Let's hope!) He cleaned up after his work was complete, cleaned some interior parts of the furnace which I didn't expect and was gone in about an hour. The furnace has worked as it should since his repairs. I appreciated that he showed me the faulty part; that he explained everything as he went along; and showed me what he would do once the part had arrived. He gave us some advice about furnace maintenance to insure future use. We have since installed a dehumidifier and although we change the filters regularly, we are more diligent about that as well. I would definitely use this company again. Our furnaces are an off-brand so I appreciate that Capitol Heating and Air can work on all makes and models.
Description of Work: Analyzed a problem with one of our furnaces. It was making a funny noise and I was concerned that it would quit suddenly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gary K.
12/2012
2.0
heating & air conditioning/hvac
  + -1 more
Had a system check conducted on system and according to the technician all systems checked out fine. Approx a week later our hvac system kept shuttling down. Several different techs were sent and several parts were replaced but nobody seemed to know how the system actually worked. They were just guessing, throwing parts at the problem. Turned out to be a VERY simple issue that should have been noticed when the preventative maintenance call was originally done! The worst part was they then sent an invoice for all the replaced parts that were not ever needed. In the end they did forgive part of the charges but no apology was given and it was only under protest.
Description of Work: HVAC system check/repair

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$300

Nancy B.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
They provide excellent service and are very nice. They come out and do their work efficiently. They're always very polite, too. I called them to come back out after I thought it was not working properly. It turns out that I just didn't know how to use the new programmable thermostat. They came back (free of charge!) and showed me how to use it.
Description of Work: Capitol Heating & Air Conditioning installed a new furnace for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Nancy B.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
They provide excellent service and are very nice. They come out and do their work efficiently. In fact, I hardly knew they'd been in and out when they did the bathroom fan. They're always very polite, too.
Description of Work: Capitol Heating & Air Conditioning was called in to vent our bathroom fan through the attic for a bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

melissa K.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
I felt like they were friendly and they answered all of my questions for me.
Description of Work: They did our furnace check for us this past winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Lindy M.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
I think they are one of the most reasonable and experienced in the city. They came out right away to do the service.
Description of Work: I have used them for heating and air conditioning services before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon Q.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were on time, courteous and left the workplace clean. I had to have them come back once and they did free of charge.
Description of Work: We had a new furnace put in.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

ART K.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
I used Capitol Heating and Air to check my furnace. They did a great job. The price was awesome because I had a coupon.
Description of Work: I used Capitol Heating & Air Conditioning Inc. come out and check my furnace.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Katherine E.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
They attached the duct correctly to the furnace along with some electrical work. The price and quality was very good. Their responsiveness and punctuality was good, too. I will use them again in the future.
Description of Work: I used the services of Capitol Heating & Air Conditioning Inc. to repair my furnace in March, 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lyn T.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Overall, the job was great. I had one issue, and they took care of it right away. They were very professional. I would use them again in the future if necessary.
Description of Work: I used Capitol Heating & Air Conditioning Inc for heating and air conditioning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Sarah E.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. They were able to get to me quickly and did what they said they were going to do for the rate they said. They were efficient. I think their price was fine. I don't have a comparison though. I would use them again.
Description of Work: Capitol Heating & Air Conditioning did a repair on my existing furnace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sharon Q.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent and did a good job. They are punctual and did what they said they would do when they said they would do it for the price they said. I will use them again in the future.
Description of Work: I used Capitol Heating & Air Conditioning to put in a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim H.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They did a super job. I was very, very pleased. I had 3 bids out. They were not the lowest; they were the second to the lowest and they were all very close. Their prices were very good. They did a great job and I was very pleased with their service. They were very professional and I would absolutely use them again.
Description of Work: I used Capitol Heating & Air Conditioning to put a whole new air conditioning system in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

alexander K.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
My family has been using the services of Capitol Heating for about 30 years. They installed, serviced, repaired and replaced heating and cooling systems in all our houses, old, new construction and/or remodeled. Tom and his staff have always been courteous, ethical, punctual and efficient. Their repair work is consistently excellent. Throughout the 30 years of dealing with Capitol Heating they have never attempted to sell us an appliance that we did not need; on the contrary, they have always recommended that we repair any broken down appliance if possible. Their response time is fast, usually within less than an hour for an emergency, even on weekends. Their fees are very reasonable. I highly recommend Capitol Heating and Air Conditioning, Inc without any hesitation.
Description of Work: Air cooling system in our second home gave out in the middle of the heat wave. Our fault for forgetting to have it serviced at the start of summer (as we always did). We called Capitol Heating, they came on time, serviced the unit and left all within a couple of hours. They cleaned after themselves as usual. The unit now works perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Katherine E.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
I had our furnace inspected by our gas company and they found out that it was unsafe and had to "red tag" it and shut it off. So I called Capitol Heating and Air and they came within a couple hours after I called, giving me a courtesy call 15 mins before. They repaired and replaced part of the vent to the outdoors, re-did part of the wiring so that it was safe, changed a valve that was leaking, and changed our filter. They also called the city inspector who came and deemed our furnace safe to use now. They man showed me everything that he did and it looked like he did a very good and neat job. He even labeled our fuse box switches and wrote on the outside of the furnace what size filter we needed. He cleaned up after himself and vacuumed. He was very professional. I was very happy with the service I received.
Description of Work: Furnace repairs: They repaired and replaced part of the vent to the outdoors, re-did part of the wiring so that it was safe, changed a valve that was leaking, and changed our filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John S.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
They replaced the fan as a temporary fix. In three weeks, they'll replace the whole system. They will actually take the fan out and not charge us for it when they do the work later. There is also a local tax credit that we can get on the new system. I was really happy with the way they were going to do that. They were very customer service oriented. They also helped us to keep the cost down. I was very impressed. The two people who came out were very professional.
Description of Work: They replaced the fan on our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary G.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. We were happy with the work and don't have any complaints.
Description of Work: We had our heater replaced in our 100-year old house. They did a good job and kept the house clean, even though they had to carry the old heater up a very narrow staircase. As for quality - the heater looked great, but we never got a chance to use it much. We sold the house before it got cold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Kent S.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
They do a great job everytime we work with them.
Description of Work: They have worked on all of heating and cooling units at one time or another, including replacement and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

3040 South St, Lincoln, NE 68502

www.capitolheatair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical

FAQ

Capitol Heating & Air Conditioning Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Capitol Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Capitol Heating & Air Conditioning Inc offers free project estimates.
Yes, Capitol Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Capitol Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Capitol Heating & Air Conditioning Inc offers emergency services.
Yes, Capitol Heating & Air Conditioning Inc offers warranties.
Capitol Heating & Air Conditioning Inc offers the following services: Sales, service, repair, and installation of heating & cooling equipment, including air conditioners, zoning, furnaces, duct work, heat pumps, humidifiers, UV lights, ventilation, and high efficiency air filters.
Plumbing

Contact information

3040 South St, Lincoln, NE 68502

www.capitolheatair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed