Bender Fencing

Our experience with Bender Fencing was anything but positive. In July of last year we spent in excess of $4,000 to have them install a vinyl fence around our back yard. And that is where the trouble began. Todd Bender, company president, maintains--in writing--that he and his crew installed the fence and the lone gate correctly/properly. However, they did an extremely poor job with the overall installation of both the fence and the gate. Proof of this is in the manner in which the fence actually comes undone/unfastened in a slight breeze, ultimately leaving two whole four-foot sections unconnected at a prominent corner. This is not acceptable by any stretch of the imagination. Mr. Bender eventually stated in a letter that he wrote to the Better Business Bureau that the "corner has been fixed," as he put it. But this is not so. We never once revealed to him which corner is the faulty corner and yet he claims, in writing once again, that he actually did repair the faulty corner. (I actually have in my possession his handwritten note he sent to the BBB. The BBB forwarded it to me.) It should be noted here that we are currently making arrangements with yet another fence company to remedy the problem Bender Fencing left us with, namely the corner Mr. Bender allegedly repaired. But never did. Another issue we had with Bender Fencing's poor workmanship involves the gate that enters into the back yard. Concerning the gate, Mr. Bender claims in a letter to the BBB that the gate works "fine." This is not true either. He has not seen firsthand the problems we have been experiencing with this gate from day one, nor has he seen firsthand how shoddy his workmanship really was in relation to our gate. Suffice it to say, the problems we have encountered with the gate are too numerous to mention. Therefore, we do not recommend Bender Fencing in any capacity. Mr. Bender arrived 30 minutes late the first time we met on site. Mr. Bender was patronizing, unprofessional and unethical in the end. We would not hire Bender Fencing again.