COZAD CARPET CLEANING

Description of Work: Home remodeling. They do very good work!

Description of Work: We had an electrical fire above our master bedroom. When the firemen came they went walked through the snow and left muddy prints all over our carpet. The house also smelled a lot like smoke. We contacted Cozad Carpent Cleaning to come and clean our carpet but they never showed up!! So we rented carpet cleaners and bought all the supplies to do it ourselves. Following month we recieved a bill from Cozad Carpet Cleaning for approx. $125.00 even though they hadn't proviced a service. I called them, spoke with their secretary and she told me that what we had recieved was an "estimate" but had accidentally been billed, not to worry about it and to discard of the "bill". Following month I recieved a bill AGAIN but didn't worry about it since I had already spoken with thier secretary the previous month and she told me not to worry about. I stopped recieving a bill and assumed it was taken care of...Then they sent the "bill" to a collection agency and garnished my wages for what I supposibly owed them even though they NEVER PROVIDED A SERVICE!! I called Cozad Carpent Cleaning again and explained that I had spoken to thier secretary and she had told me that it was an ESTIMATE and they told me that it was not true, that they came out to my house, etc, etc, and they took my money!! I would not call Cozad Carpent Cleaning because they are liers and have terrible customer service!! They refused to listen to thier customers and to resolve issues.....