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Zerorez of Omaha

Carpet Cleaning, House Cleaning, Air Duct Cleaning,

About us

Only ZEROREZ cleans and sanitizes with patented Zr Water, eliminating the need for harsh soaps, shampoos and detergents. ZEROREZ cleans carpet, tile and grout, upholstery, area rugs and air ducts in the Omaha and Lincoln Metro Areas. ZEROREZ is certified by the IICRC and was awarded with the highest Platinum Rating for both our equipment and our technology by the Carpet and Rug Institute. All of our services come with a 30 Day Gotta Love It Guarantee!

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

ZEROREZ professionally cleans carpet, tile and grout, upholstery, area rugs and air ducts in the Omaha and Lincoln Metro Areas with patented Empowered Water.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 1-25 of 33 reviews

benjamin L.
09/2018
5.0
carpet cleaners
  + -1 more
Excellent Service. 3 rooms hallway 16 stairs and coat closet cleaned and carpet did dry in 7 hours.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Randy M.
05/2017
5.0
carpet cleaners
  + -1 more
Everything was good.
Description of Work: They came out and cleaned the carpet in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

JACQUIE R.
05/2017
5.0
carpet cleaners
  + -1 more
...
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra M.
02/2017
5.0
carpet cleaners
  + -1 more
No other carpet cleaner was able to get stains out. The cleanest the carpet has been! It was pricey though but we have pets.
Description of Work: We had the stairs, living room and bedroom carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Patrick B.
01/2017
5.0
carpet cleaners
  + -1 more
Great. I will definitely use again
Description of Work: Zerorez did a fantastic job. I had my carpets clean about 3 years ago from a different company. They could not get out what they said was grease between my kitchen and family room. Zerorez got out the darker carpet path between the two rooms . It looks great. I definitely will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Patrick C.
09/2016
5.0
carpet cleaners
  + -1 more
They were fine.
Description of Work: They cleaned some carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patti M.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets and treated with stain protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JACQUIE R.
04/2016
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki W.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We needed a few rooms cleaned so used their special. Be prepared to pay a water usage or some sort of additional fee of approximately $13. They were able to substitute stairs for a room which was greatly appreciated. If you purchase their stain or odor remover they will refill your bottle for free for as long as you have the bottle. I wasn't fond of the spot remover because you have to mix it. However the odor remover worked very well where our pet had accidents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

James S.
02/2016
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: i moved all furniture. technician came cleaned entire living room hallway.loaded up his equiptment and went away.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Charles B.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned all of our carpet and did a nice job. They came back to work on a stain that was better, but not perfect. Nice job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Andrew C.
10/2015
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Cleaned carpets in living room and the three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Zerorez of Omaha
Thank you for the feedback. We are happy you are satisfied with our services.

Lori B.
09/2015
5.0
carpet cleaners
  + -1 more
I am happy with the service they provided. They came recommended from people I work with. I was hesitant due to the other reviews but gave them a try based on the recommendation. They arrived when they said they would. They completed the project in a professional manner and answered all my questions. Yes, they did try to upsell me, but when I said NO, they were not put off in any way and continued to be very pleasant. I have some very old and worn out carpet and Blake (the rep that did my house) worked hard to get it looking decent. I would recommend their services.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153.01

Response from Zerorez of Omaha
Thank you [Removed member name]. I'm very pleased you gave us the opportunity and even more pleased you are happy with the outcome.

Kathleen H.
06/2015
5.0
carpet cleaners
  + -1 more
It was really good. They were really good. I like them.
Description of Work: They did basic carpet cleaning for 3 rooms.
Rating CategoryRating out of 5
Yes, I recommend this pro
$109

JACQUIE R.
06/2015
4.0
carpet cleaners
  + -1 more
They did very well. I had a dog so they had to do a lot more work in that room.
Description of Work: They cleaned carpeting in three rooms.
Rating CategoryRating out of 5
Yes, I recommend this pro

wilma B.
06/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

connie H.
06/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 1room hall &stairs. They told me if I didn't upgrade to the higher service the cat smell might actually be worse and they were right. Smell was much worse for about a month had to use a lot of the spray they left. Still have to use it periodically to keep the smell down.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

JOHN M.
06/2015
3.0
carpet cleaners, house cleaning
  + 0 more
carpet cleaner that I The reason we were having the carpet cleaned is there were some dirt stains in front of our couch and where the carpet is close to the dining room. The cleaning did not remove the stains. I cleaned the carpet myself about a month later using a Bissel carpet cleaner that I purchased and I was able to remove those same stains when I cleaned the carpet.. Except for not removing the visible stains in our carpet, the rest of the experience was good. They acted professionally, they were on time and they charged a fair price for the task. But since I am able to do a better job than them using my own carpet cleaner. I would not use these people again.
Description of Work: They cleaned our living room carpet and the carpet on the stairs coming into our house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Response from Zerorez of Omaha
Hello, We are sorry to hear that our service wasn't up to your standards. Please feel free to contact us at 402-933-1988 so that we can discuss your service and see if we can find a way to make things right for you. We will look forward to hearing back from you and hearing more about how things went. We do offer a 30 day satisfaction guarantee, I see this service was provided on September 27th, 2014. We can still find a way to make this right for you. We are always happy to do what we can to help in the event that we hear that one of our clients was disappointed. All the best, Zerorez Customer Care

Gary G.
03/2015
1.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
5/8/14 - they did refund us part of our fee which was good. I have never been so disappointed in a carpet cleaning service. 1 hour for six rooms. One pass over on each area even high traffic. The person who came to clean the carpet showed up promptly but had many up sales it was outrageous. If the room was clean of furniture it was more money. Pet treatment $50 a room. $100 to protect your carpet fibers? Once you say no to all of this the carpet cleaning is very quick. The tech told me that my high traffic area would always look like it did (dirty) because we were "unwilling" to pay for the special services. My husband cleaned the high traffic areas again this weekend with our at home cleaner and had six buckets of dirty water which came out of one area. How does it look now that we did it ourselves - like brand new. We did let the company know what we thought (they called back two days later and left a message) laughing as they left it saying they would come out again to clean it! Why bother this was a big waste.
Description of Work: A very quick overview clean of our carpet using their hot water treatment.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$345

Response from Zerorez of Omaha
Hello, Thank you for providing feedback on your service. We were very sorry to hear that we let you down with our cleaning. We pride ourselves on providing an industry leading clean quality and a one of a kind customer service experience, but clearly, we aren't perfect. We hope that the resolutions that we worked out with you were satisfactory and that we can count on working for you again sometime. We would love to have an opportunity to show you that we are capable of getting your home cleaned properly on the first visit. Thanks again for making us aware of the situation and your concerns so that we can learn from our shortcomings and get better at what we do! Regards, Zerorez Customer Care

Terry C.
03/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Great, no problems, very good cleaning which other cleaners unable to clean. No complaints,
Description of Work: Great room, stairs, hallway, 1bdr, large family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Laura O.
06/2014
5.0
air duct cleaning, carpet cleaners
  + 0 more
The technicians that did the work were professional and quick. They did a great a job. They did not try to oversell us, but did just the pet treatment we needed only were we needed it. We really appreciated that. They carpet was clean and soft and I don't have to worry about my toddler and chemicals.
Description of Work: Cleaned 3 rooms and stairs, also spot treated

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

katie R.
05/2014
5.0
carpet cleaners
  + -1 more
It went fine. They were very personable, quick and thorough, had great communication and did a great job.
Description of Work: ZEROREZ Carpet Care did carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARON A.
03/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
It went very well. We had read negative reviews that seemed reactionary and decided to see for ourselves. We are glad we did. Our experience was a very good experience. We have light beige carpeting and it still looks just cleaned.
Description of Work: Whole house cleaning of carpeting. They were prompt and courteous. We have had no problems even though some water was spilled in a small area after the job was done. There are no spots to show that a spill happened in that spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Daniel B.
02/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
I have used other "steam" companies in the past. Zerorez outperformed these companies in terms of thoroughness and cleaning. Highly recommend!!
Description of Work: Cleaned basement and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Deanne K.
01/2014
5.0
carpet cleaners
  + -1 more
I highly recommend and will use them again!
Description of Work: Wonderful, professional, very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

10533 Chandler Rd 105, La Vista, NE 68128

http://zerorezne.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Water & Smoke Damage

FAQ

Zerorez of Omaha is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Zerorez of Omaha accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Zerorez of Omaha does not offer free project estimates.
Yes, Zerorez of Omaha offers eco-friendly accreditations.
No, Zerorez of Omaha does not offer a senior discount.
Yes, Zerorez of Omaha offers emergency services.
No, Zerorez of Omaha does not offer warranties.
Zerorez of Omaha offers the following services: ZEROREZ professionally cleans carpet, tile and grout, upholstery, area rugs and air ducts in the Omaha and Lincoln Metro Areas with patented Empowered Water.

Contact information

10533 Chandler Rd 105, La Vista, NE 68128

http://zerorezne.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM