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Steamaway of Nebraska

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Family owned and operated, Steamaway of Nebraska has delivered high quality, professional carpet and furniture cleaning services to the Omaha area since 1996. While other carpet cleaning companies have cut costs by using inferior and unsafe chemicals, we pride ourselves in using the safest and highest quality carpet and furniture cleaning products available. Our state-of-the-art, truck mounted, hot water extraction cleaning method for cleaning carpets, floors and furniture. Our hot water extraction method has always been recommended by the largest carpet manufactures. The manufactures know that this method gets carpets cleaner, keeps them cleaner longer, and prolongs the life of the carpet more than any other method of carpet cleaning. All of our technicians are highly trained professionals, providing the care and attention to detail our customers deserve. Our technicians stay current with their training and the latest cleaning technology. Every cleaning is followed by a quality check phone call to ensure you loveyour freshly cleanedfloor. you can feel confident when you call us. We stand behind our work with a 100% satisfaction guarantee. If a spot comes back so do we. If you want to be THRILLED on how BEAUTIFUL we can make your carpets look, give us a call or visit our website at www.steamawayofne.com While at our website you can read our blogs , check our testimonials and even watch a couple of our videos to learn more about who we are and why your carpet will look MORE BEAUTIFUL when you use Steamaway!!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Oriental Rug Cleaning, Furniture Cleaning, Tile & Grout Cleaning, Carpet Repairs, Specialty Stain Removal, Water Restoration, Dryer Vent Cleaning, Mattress Cleaning, Deodorizer for all situations, Pet Odor Specialist,

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.949 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 49 reviews

Rebecca C.
10/2018
5.0
carpet cleaners
  + -1 more
Great. They were able to get rid of pet stains and smell.
Description of Work: Carpet and pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve L.
06/2017
5.0
carpet cleaners
  + -1 more
Steamaway's schedulers and carpet cleaner were prompt, professional and punctual. The job was finished quickly, and the carpet cleaner was very friendly. He made an extra effort (ultimately unsuccessful) to clean up some mysterious deep stains in the carpet. We were billed an extra $47 because the room turned out to be around 700 square feet, according to his calculations. We still consider the overall bill to be reasonable, but the extra charge was a surprise. It would have been helpful to have known in advance what the charge would be for extra square footage.
Description of Work: We just bought a 15-year-old house, still with the original carpet. On the main floor we replaced it with a combination of wood and new carpet. But in the basement we decided to clean up the berber carpet in our large rec room for now instead of replacing it because we expect to remodel soon. We purchased a special deal to steam-clean up to 600 square feet for $99.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Michelle S.
01/2016
5.0
carpet cleaners
  + -1 more
Very professional, quick, and did a great job. I had them clean and treat my carpets for stain protection before I moved into my house, and the carpets looked brand new after they did it. The techs who came out were clean, friendly, and took very good care of my carpet. I would highly suggest using this company for your carpet and furniture needs. My house smelled so fresh on move in day! AND the carpets were dry and definitely have good stain protection on them as we have 2 dogs that have a had a couple accidents. Thank you for taking such good care of us!
Description of Work: Cleaned my carpets prior to my move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James J.
01/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The Stanley Steamer team did an excellent job, were on-time, and very professional. The carpet and furniture looked great!
Description of Work: Cleaned multiple rooms, stairways, and furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Lois B.
12/2015
5.0
carpet cleaners
  + -1 more
They were professional, courteous, and did a good job.
Description of Work: I purchased a Big Deal for $99 for Three Rooms of Carpet Service - Up to 600 sq. ft

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jonathan J.
02/2015
5.0
carpet cleaners
  + -1 more
The crew showed up on time and I showed them the three rooms and the two items that I wanted them to move. It went faster than I had thought that it would and after they were done the carpets looked pretty good, especially since the were eight years old. I do have one re-occuring stain where I tend to sit as I watch tv and eat my meals. They did give me a bottle of stain removal for instances just like that. I do have one suggestion; while you advertisement states "three rooms up to 600 sq.ft". I would like you to change it for those inviduals like myself who own smaller homes and drop the three rooms requirement and just clean up to 600 sq. ft. . My house is a two bedroom bungalow which is only 667 sq.ft. with a total of 5 rooms (2 bedrooms, living room, kitchen and bathroom. It seems silly just to have three rooms done and not four, especially when all four rooms are under the 600 sq. ft. requirement. Just a suggestion. See you next year.
Description of Work: After having workers in my house all summer, I needed to have my carpets cleaned. I purchased the Steam-a-way of Nebraska advertised special; $150 for Three Rooms of Carpet Service (up to 600 sq ft) Deep Cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160.5

Gina K.
02/2015
5.0
carpet cleaners
  + -1 more
Did not expect all the stains in my carpet to come out! They did and it looks brand new! 20 years of kids and pets - gone! Thanks for great service!:)
Description of Work: Cleaned my basement carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Doug G.
02/2015
5.0
carpet cleaners
  + -1 more
I was very pleased with their work. The crew was on time and completed their task with efficiency. I had no issues at all.
Description of Work: We purchased a new home and Steamaway came in to clean all of the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Melissa J.
09/2014
5.0
carpet cleaners
  + -1 more
They were late and called at beginning of time window to notify us they would be at tail end or just after end of service window. Otherwise great! Would use again.
Description of Work: Deep clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Linda J.
04/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went super! Two servicemen arrived right on time with some time to spare. They did a walk through so that I could explain to them what I wanted/needed done. They got right to work. While one gentleman worked on the carpet, the other worked on the chairs. They were both so attentive and meticulous! I was very impressed. I asked questions about the cleaning liquids that they were using and they took their time explaining the process and what the liquids did to make sure I understood what they were and what they were using and why. I was so frightened about getting the chairs done, but the gentleman who cleaned them was very, very attentive with them as well. The end results were miraculous!!! I was very, very pleased. I explained to him that I had just brought the chairs from my mothers home because she had just recently passed away and I would feel really bad if they were damaged. HE DID A SUPER JOB! He took extra time to clean and deodorize an area where my pet cat decided she wanted to make her "litter box." It only took them approximately 1 1/2 - 2 hours to get everything done. I watched the whole process. What a difference! The last company I used, it took almost 5 days before my carpet was completely dry. I was really frustrated with that!. This treatment took less than 2 days to completely dry, mainly because of the extra treatment of the "pet" area. There were several red stains in various areas and they were able to get them completely out (my carpet is eggshell colored)! Overall, I was so impressed by their work that I purchased a gift cleaning for a friend who was very satisfied as well. THANKS STEAMAWAY! YOU'RE MY "GO TO" COMPANY! KEEP UP THE GREAT WORK!
Description of Work: The provider vacuumed, cleaned, spot cleaned, and deordorized my family room, dining room, living room and a set of stairs. They also cleaned four dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Lynn W.
02/2014
5.0
carpet cleaners
  + -1 more
The cleaners arrived when expected and went right to work to come up with an estimate. I had a living social deal, so they combined that with the estimate. They did a great job and were very professional. They protected my newly painted walls and the carpets turned out great. I also like the scent they used for the job. I spoke several times with Nicole in the office and she was so kind and happy to work with my moving in schedule. The guys who were here knew what they were doing and were also very pleasant. Except for the Cub fan thing! A great value and great service. A nice way to be welcomed to Omaha. I also like the spot cleaner they left.
Description of Work: They cleaned three rooms on the main floor and almost my entire second floor of my new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Denis G.
01/2014
5.0
carpet cleaners
  + -1 more
The service was fine. I had no problems with the service. They did a good job overall.
Description of Work: They did carpet cleaning in 3 rooms for me. I purchased a Big Deal from them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Scott C.
12/2013
5.0
carpet cleaners
  + -1 more
The Steamaway guys did a great job. I would use them again.
Description of Work: The Steamaway guys did cleaned 2 rooms and my stairs and halls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$60

Susan C.
12/2013
5.0
oriental rug cleaning
  + -1 more
This is the second time that I have used Steamaway. I find them to be personable, professional, and good at what they do. They definitely know their stuff (being able to correctly identify my rugs' origins, andtreat them accordingly). I am very happy with this find.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cindy G.
12/2013
5.0
carpet cleaners
  + -1 more
The service went well. I actually needed more footage than provided in the deal, but was able to make the adjustment.
Description of Work: The provider cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James C.
11/2013
5.0
carpet cleaners
  + -1 more
We bought a house that belonged to cat owners. My wife is allergic and we decided to get the entire house carpeting cleaned along with the vents. The carpet cleaning these guys did was amazing, it made the carpet look virtually brand new, got a majority of the cat hair out, and they did a wonderful job of only doing what we needed not what they could sell us. We also used them when we were selling our old house where they only cleaned the carpets that they felt would help us get both a good value and sell the house quickly. Good price, great service and an amazing value.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$498

Response from Steamaway of Nebraska
[removed member name] Thanks for the wonderful response! It is appreciated so much. We try very hard to take care of our clients and give them a great service. I am so proud of my employees who go out there everyday and give our customers good quality service. It's hard to find a good service these days and we are very aware of it. I know we are not perfect but we sure try to be. Thanks again for that great review! I hope you have a wonderful Thanksgiving and a very Merry Christmas. Cameron Mayville Steamaway of Nebraska 402-331-1634

Kelli H.
11/2013
5.0
carpet cleaners
  + -1 more
I had a very positive experience and would use Steamaway again. They were very courteous and did quality work. The price was a bit high outright, but with the Angie’s List coupon, the price was in line with others. I believe they did a better job than some of the national chain cleaners I have used in the past.
Description of Work: They cleaned and protected about four carpeted rooms and two carpeted staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Steamaway of Nebraska
[Member name removed], Thanks so much for your kind response. We try very hard to be worth the money spent on our services. We truly appreciate you choosing to spend your hard earned money with us. With a rough economy most cleaners try to save money my using products that do not get the job done right. We however believe when times are tough stick with the best products and work harder. We know that 90% of our customers will notice this and continue to use our service. Don't forget that our service also has a solid guarantee so if there are ever any problems don't hesitate to call!! Thanks again, Cameron Mayville Steamaway of Nebraska 402-331-1634

Angela W.
09/2013
5.0
carpet cleaners
  + -1 more
These guys were awesome! They showed up very promptly on time, got in, did the job, and did it well and were done in no time. My carpets were clean and my house smelled great. They even dried in a couple of hours with the fan blowing. Definately a happy customer after my experience with 2 other carpet cleaners.
Description of Work: steam cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Karen G.
09/2013
3.0
carpet cleaners
  + -1 more
The job was okay but it took 45 mins to do one large room, stairs, and bedroom. I still had spots in the large room carpet when it was finished. I just felt that had they taken just a little more time they could have treated the spots before cleaning and perhaps they would have came out. Alas, they left me with a free bottle of spot remover to work on it myself.
Description of Work: Cleaned two rooms and a stairway of carpet.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Response from Steamaway of Nebraska
[Member name removed], Sorry that you feel like the job was just ok. If you didn't know about our guarantee it's quite simple. If you were not satisfied we will be more than happy to send our techs back out and reclean the areas. Generally when cleaning we apply prespray first and then start the cleaning process. We don't pretreat until we have cleaned the area first to make sure there is nothing in the rug from someone previous spot cleaning. Then from there the spots can be worked on individually. In this case, the downstairs carpet was a bit older and I believe Berber carpet. The techs noticed some spots that were circular which is a tip off that it was spot cleaned or professionally cleaned before and residue was not thoroughly rinsed out. They did the correct thing by just flushing and not putting more residue in there. However, sometimes these will still wick back from the amount of residue on the backing of the carpet or residue that got into the pad. This would not be our fault but we still will come back and reclean the area. From what I have been told is that it cleaned up well so my guess is the spots wicked back. Would this be correct? If so please understand we still return and reclean it with no charge to you. Job time for 450 square feet is normally around 45 to 1:15, depending on how soiled. I can not fix anything if I am not aware of the situation. We have no recored of a phone call so this is the first I have heard of the job not being to an A standard. This also could be an issue of the spots just simply can not be removed. We have a great track record of removing the toughest stains but sometimes it just can't be done. Whatever the issue recleaning is not a problem. Another thing that I would like to quickly mention is that we give all of our clients free spot remover with the protectant. This way if there is a spill you have something that will not leave the residue in the carpet. It was not left so you could work on something that we didn't remove. That was not our intent. I apologize. It was left because of our policy that we have on protectant purchases. In closing, Please let us fix this for you. We strive to keep an A standard. C is not acceptable here. We can schedule it for your convince and would like to reclean the areas that you are concerned with. Sincerely, Cameron Mayville Steamaway of NE 402-331-1634

Kevin O.
09/2013
5.0
carpet cleaners
  + -1 more
The provider showed up on time. The two gentlemen helping where very friendly. They explain the work to be performed, asked appropriate questions, perform the work, and provided additional instructions after the work was done. They did an excellent job of getting out dog hair. After the service was performed the carpets from fresh and clean. We are not a fan of perfumes, so we were very happy that the carpet did not smell like perfume after the service was complete.
Description of Work: clean three rooms, hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

sharene H.
09/2013
5.0
carpet cleaners
  + -1 more
I had them do the stairs so there was an additional cost of $63 other than the price of the big deal. I have had my carpets cleaned before but they never made the carpets feel so soft when you are barefoot like they did. The carpets also looked so good. There were a couple of guys both named Josh who came out and did a terrific job. They were very thorough. They moved all my furniture. I thought that we would have to do that for them but no, they came right in and did it. They were very careful and they just did an absolutely beautiful job, so I was thrilled. I have paid up to $100 just to get my family room carpet cleaned before and it did not look as good or feel as nice.
Description of Work: I used the big deal that I purchased from Steamaway of Nebraska yesterday for carpet cleaning in the family room, living room, dining room and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

James C.
09/2013
5.0
carpet cleaners
  + -1 more
Selling my current house and called them up to get a high traffic area cleaned and possibly the linoleum in my bathrooms. They had a cancellation so they were able to come out and do it today. After they got here they looked at what I wanted cleaned and only cleaned those things that they thought they could get clean. (i.e. carpet and several stains throughout the house) They also got rid of several stains and other issues around the house. Everything turned out great and they even put my furniture up on foam blocks so it wouldn't stain the areas that were already cleaned. I will definitely use them in the house I am moving into.
Description of Work: Cleaned a high traffic carpet that is next to the garage and various stains that needed to be taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Steamaway of Nebraska
Mr. (member name removed) Thanks for your response. If there is anything else that we can do please let us know. Cam Mayville Owner Steamaway of NE

KOREY F.
09/2013
5.0
carpet cleaners
  + -1 more
Great and professional service. They helped my with finding the lowest cost for what I wanted to do based on their different offers from Angies List. They called the morning of the cleaning and provided a final cost prior to starting.
Description of Work: Cleaned all the carpets in my house as part of my preparation for moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kathleen S.
07/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went very well. They were on time, very professional, and did everything that I asked them to do. They cleaned all of the carpet that they could reach and I only had them move one piece of furniture.
Description of Work: cleaned three carpets in bedrooms and living room. Cleaned the couch and two lounges. Also put on protective coating on the carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

PAM T.
05/2013
5.0
carpet cleaners
  + -1 more
Very accommodating with scheduling. Were quick but thorough.
Description of Work: Cleaned, deoderized and protected 2 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

10345 Chandler Cir, La Vista, NE 68128

www.steamawayofne.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Steamaway of Nebraska is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Steamaway of Nebraska accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steamaway of Nebraska offers free project estimates.
No, Steamaway of Nebraska does not offer eco-friendly accreditations.
No, Steamaway of Nebraska does not offer a senior discount.
Yes, Steamaway of Nebraska offers emergency services.
Yes, Steamaway of Nebraska offers warranties.
Steamaway of Nebraska offers the following services: Carpet Cleaning, Oriental Rug Cleaning, Furniture Cleaning, Tile & Grout Cleaning, Carpet Repairs, Specialty Stain Removal, Water Restoration, Dryer Vent Cleaning, Mattress Cleaning, Deodorizer for all situations, Pet Odor Specialist,
Ask for details.

Contact information

10345 Chandler Cir, La Vista, NE 68128

www.steamawayofne.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM