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MCKEAN'S FLOOR TO CEILING

Kitchen and Bath Remodeling, Flooring Sales and Installation, Countertops and Backsplashes,

About us

Family owned business since 1962. Employs approximately 35 people. Require down payment and balance due upon completion. 12 month deferred interest financing available.

Business highlights

63 years of trusted experience
Family Owned & Operated

Services we offer

McKean's has served the Omaha Metro area's interior design needs since 1962 with carpet and all types of flooring, counter tops and cabinetry. Whether you're remodeling or building a new home, let our design consultants help find the look that matches your individuality! We have a wide selection of carpet, tile, wood and vinyl floor coverings for any room in your home. Countertop selections include granite, Formica, and quartz, all fabricated in our facility. We offer three lines of semi-custom cabinets as well and plumbing and light fixtures! We are your one-stop-shop!

Services we don't offer

We do not sell acoustic ceiling tiles

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
19%
3
13%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.1
value
4.0
professionalism
3.9
responsiveness
4.1
punctuality
4.3
Showing 1-16 of 16 reviews

Patricia G.
06/2016
5.0
home remodeling
  + -1 more
unknown
Description of Work: They did an outstanding job in our bathroom remodel. Tim was very helpful in the design of the room, it was done well and on time.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brent C.
03/2016
4.0
home remodeling
  + -1 more
Overall, McKeans and their subs did a terrific job. The tear out was done well and the finished product was excellent. The only issue I had was a disagreement over pricing for extra work that was done while contractors were onsite. Ultimately, the owner resolved it to my satisfaction.
Description of Work: Provider ripped out part of a bathroom including the shower, part of a laundry area, and all tile...also did some miscellaneous work around the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$11,000

Steven S.
11/2015
4.0
countertops, home remodeling
  + 0 more
Great price and service
Description of Work: Countertops

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Response from MCKEAN'S FLOOR TO CEILING
Thank you for the review!

Janice O.
06/2015
5.0
ceramic tile, countertops, home remodeling
  + 1 more
It went well The guys that work there are very good at their jobs. We had no problems or delays. very happy
Description of Work: new kitchen countertops and backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from MCKEAN'S FLOOR TO CEILING
Thank you for the review!

Dorothy D.
06/2015
5.0
countertops, flooring contractor, marble & granite, home remodeling
  + 2 more
It went very well. We would use them again. Very pleased!
Description of Work: They did our floors in our kitchen & laundry room, installed a backsplash, and granite countertops. I'm not putting a cost as I don't remember.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCKEAN'S FLOOR TO CEILING
Thank you for the review!

Shaun G.
08/2014
3.0
carpet installation, flooring contractor, home remodeling
  + 1 more
The sales man was nice but that's about it. Eight months after the purchase and install, the carpet started bunching up. When we called them to come and fix it they told us "sure we can come fix it but it will cost ya". We didn't have a good experience with these guys at all. We've had many friends build since us and I made sure to tell each and everyone of them to stay away from McKean's.
Description of Work: Installed carpet in our entire home.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$4,000

Response from MCKEAN'S FLOOR TO CEILING
We warranty our craftsmanship for one year. This request was made after the year had past. I offered to look at the house and prepare a bid for the repair. This is our standard estimating practice. McKean’s does not quote any pricing without seeing the job; this includes possible warranty issues outside the 12 month time period. Rob Manderfeld

Larry M.
05/2014
3.0
home remodeling, ceramic tile, flooring contractor
  + 1 more
We are happy with the Alterna Luxury Vinyl flooring. We had them grout the tile. The grout lines are not as even as we would have liked but they are acceptable. There were some voids - air pockets- in some of the grout lines - not large but visible. The first time we used our cleaning cycle on the oven - it is a wall mount, mounted under a 36 inch cooktop - the heat from the cleaning cycle shrunk the grout directly in front of the oven and the tile lifted slightly. When I stopped in to ask about the issue, our salesman was not in. The other salesman said our salesman would call. After 3-4 weeks and no call, I called our salesman who said he had forgotten to call us. I explained the problem and ask if they could send someone out to repair the grout lines. He said they would not cover the problem. He said to see if we had some of the grout left and repair it ourselves. He did offer to order us some grout at a reduced price if we did not have enough to fix the problem. I am extremely disappointed in the customer service offered and the less than expected quality of the installation of the flooring. The back splash installation has some tiles cut to just 1/2 to 3/4" wide. Spacing the tile more appropriately to begin with would have not required such narrow tiles - especially right by the sink. I will not use this business in the future.
Description of Work: Installed Armstrong Alterna Luxury Vinyl in our kitchen. Installed subway tile backsplash in the kitchen.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$4,500

Janice O.
02/2014
5.0
home remodeling
  + -1 more
We went with a high definition laminent and an undermount stainless steel sink which required perfection to make it look good right and they did a great job. We had a tile backspash put in and we were happy with it. There were a few glitches with the metal decors we picked out. They did not come in on time, but that meant they had to come back and make another trip, but no added cost to us
Description of Work: They did our kitchen counter tops and backsplash.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

shadlea b W.
12/2013
5.0
countertops, marble & granite, home remodeling
  + 1 more
Went well. Had a couple of problems but was taken care of with upmost professionalism. Did a really nice job. ALL the employees were friendly and efficient. Would highly recommend.
Description of Work: installed granite counter tops in kitchen and powder bath

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

don W.
09/2013
4.0
flooring contractor
  + -1 more
We liked their selection better than any other places we checked. We didn't really compare prices much so am not sure how competitive their prices were. They showed up right on time and did the whole job in one day. They alerted us to watch it for a few days to make sure there are no "bubbles". One small one did appear by an edge and I have notified them. We are expecting a call to schedule their "warranty" man to come out and fix it. We anticipate no problems.
Description of Work: Put down new underlayment and roll vinyl floor covering in the kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

LESLIE R.
05/2013
2.0
home remodeling
  + -1 more
n/a
Description of Work: We had them come out to look at our kitchen for new countertops and to install a wine bar. They were punctual and took measurements, etc. We were told they would provide us with an estimate. After two weeks, I called an asked when we might see this estimate and was told they were working on it. After two more weeks, we called another contractor, who utimately got the job. About six months later, my husband was in their store (for another reason) and he was recognized and asked about our kitchen remodel plans. He told them since they never gave us an estimate, we went with another contractor.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
4.0


Nancy W.
02/2013
5.0
ceramic tile, flooring contractor
  + 0 more
Excellent installation of both products. Very professional.
Description of Work: Installed vinyl plank flooring in family room and ceramic tile floor with grout in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jeff S.
01/2013
1.0
countertops, carpet installation, ceramic tile, flooring contractor
  + 2 more
I would do nothing here and would not even get a quote from them; I will never use them again. I turned in a claim on them because they would not help me on anything. I did not like anything about them. They were the highest price, did the crappiest work and they did not do anything about it.
Description of Work: I used McKean's Floor & Ceiling to put in linoleum flooring, countertops, carpet and tile when I built my new house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro

Shaun G.
12/2012
1.0
carpet installation, ceramic tile, home remodeling
  + 1 more
See Above
Description of Work: I built a home with Castle Bridge Homes in Papillion, Nebraska. McKeans is one of the contractor's that is used for carpet, tile, fixtures, etc. When I was in there working with Tim, we were selecting my options. Tim told me that my option for towel racks were white ceramic racks as "standard". Everything else in my home was oil rubbed bronze. Given that, I wanted my fixtures to match. So, I told him to match what my other oil rubbed bronze fixtures were. When I spoke with Pete Sabaliausks, owner of Castle Bridge homes, he informed me that oil rubbed bronze was standard and I should not have been charged the upgrade. He told me that he would "take care of it". I have yet to be refunded, and now Rob at McKean's is telling me that he used an "upgraded" oil rubbed bronze and he will not be refunding my money. (I got an upgraded series from the "standard" oil rubbed bronze) There was no way that I would have known that he used an upgraded oil rubbed bronze, when they didn't even know that oil rubbed bronze was standard. How can I get an "upgraded" series of something I never saw. I feel I should get my money back on this oil rubbed bronze, because I was told incorrectly by McKeans. Pete never took care of the situation. I also did not receive my towel ring in my 1/2 bathroom (which I paid for). Poor communication, poor customer service, and poor knowledge of a product they are supposed to be selling with the home builder.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$2,000

Response from MCKEAN'S FLOOR TO CEILING
As a company that has been around for 50 years, we do not take complaints lightly. Therefore, when the client filed the complaint with the Better Business Bureau, we explored all avenues and all sides. We were not found at fault by the BBB.

David H.
12/2012
5.0
countertops, flooring contractor, hardwood floor, plumbing, home remodeling
  + 3 more
McKeans crew of installers for countertop including the person who developed the template and floor installers were absolutely professional and did an excellent job. Couldn't ask for better!
Description of Work: We utilized a general contractor who arranged everything through McKean's. The price shown above represented the total quoted and includes the general contractor's (gc) labor to prep the space and finish it up after installation. The scope of work included replacing about 25 linear feet of kitchen countertops with quartz countertops, undermount stainless steel sink, and new faucet along with a new garbage disposal. McKeans provided the countertops and ss sink installation. The gc did the rest of the installation. The gc removed removed carpet, molding, etc. to prep the floor in dining room and kitchen. McKean's installed about 250 sq ft of 3/4" red oak hardwood flooring in kitchen and dining room. GC was responsible for finishing the install by taking care of transitions, molding, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Patricia G.
06/2012
5.0
home remodeling
  + -1 more
They were very professional and helped us make good decisions on what types of countertops, floor tiles and shower stuff to choose. They were very patient with us in our indecision on some things and also were very friendly. This company had a schedule and kept to it. Their pricing was a little on the higher side and I will use them again in the future.
Description of Work: I used McKean's Floor to Ceiling to remodel my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

    Contact information

    10811 HARRISON ST, La Vista, NE 68128

    http://www.mckeans.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Countertops and Backsplashes,
    Ceramic Tile,
    Carpet Sales and Installation,
    Marble and Granite,
    Plumbing,
    Hardwood Flooring Sales and Installation,
    Homebuilders

    FAQ

    MCKEAN'S FLOOR TO CEILING is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    MCKEAN'S FLOOR TO CEILING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, MCKEAN'S FLOOR TO CEILING offers free project estimates.
    No, MCKEAN'S FLOOR TO CEILING does not offer eco-friendly accreditations.
    No, MCKEAN'S FLOOR TO CEILING does not offer a senior discount.
    No, MCKEAN'S FLOOR TO CEILING does not offer emergency services.
    Yes, MCKEAN'S FLOOR TO CEILING offers warranties.
    MCKEAN'S FLOOR TO CEILING offers the following services: McKean's has served the Omaha Metro area's interior design needs since 1962 with carpet and all types of flooring, counter tops and cabinetry. Whether you're remodeling or building a new home, let our design consultants help find the look that matches your individuality! We have a wide selection of carpet, tile, wood and vinyl floor coverings for any room in your home. Countertop selections include granite, Formica, and quartz, all fabricated in our facility. We offer three lines of semi-custom cabinets as well and plumbing and light fixtures! We are your one-stop-shop!
    We do not sell acoustic ceiling tiles

    Contact information

    10811 HARRISON ST, La Vista, NE 68128

    http://www.mckeans.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM