S & B HEATING & AIR

Description of Work: Installed new heat pump and furnace. Removed old unit.

Description of Work: S & B Heating & Air checked on both my two units, heating and air condition.

Description of Work: Installed new duct work and performed refrigerant servicing on a new heat pump.

Description of Work: S&B did arrive as promised to complete maintenance on an older central air-conditioner. I was somewhat disappointed in their lack of professionalism on the job as they seemed less than interested in making sure they understood the problem I was having and they were poor in explaining exactly what they were going to do to repair my problem. I did get the feeling that they thought since I am the "wife" of the household that I wouldn't understand what they were talking about. I felt their charges were more than what other local service companies may have charged for the same thing. Most of the charges were labor, but had they been quicker in locating the problem the charge would have been less (I know this since using another service since-doesn't take as long as S & B). The one very positive thing about S & B is that they are available during unusual hours which can be a great plus in an emergency.

Description of Work: Found tiny hole and chalked around bath tub.

Description of Work: Basement drain from washer and other sinks slowed and we were getting water back up and sewer gas coming up in kitchen sink. Josh did a great job by not just cleaning out drain but noticed that there was no venting mechanism. He cleaned and repositioned the drain, but also analyzed the best location for a vent pipe. He installed the pipe and vent head and had to make an extra trip for a proper item. He put in quite a bit of work, was very professional and had a pleasant personality, and he was comforatble with me learning from his work. The problem was solved, and remains solved. The work was excellent. The cost was very reasonable. I have since asked Josh to return to tend to a low hot water flow in the upstairs bathroom. While initial estimates suggested the need to rip the floor up to get at the pipes, Josh was able to open the pipe up and solve the problem with no new floor. We now have better hot water volume and pressure than every before. I recommend this plumbing service, and particularly Josh Baumgartner, highly. Good work for a reasonable price.