JTM Plumbing Service

They did a great job of explaining what they needed to do.

Quick Excellent Good people

Excellent service! Traci and Jon were both great! Jon came out, knew exactly what the problem was, and went straight to it. He fixed it in record time and was very professional! Looks like I have found my go to company for all my plumbing needs! I would highly recommend this company! Jack Bellevue

He was wonderful. Punctual, polite, very thorough and professional! I couldn't be happier with what he did and I will definitely call JTM Plumbing again! I am looking to add a soft water heater so I will be call JTM for assistance.

Awesome...awesome service!!

Around Feb 1, 2013, our local water company (MUD) did some work on the water main that serves our home. After consulting MUD, we determined that the problem was in our house. Some debris apparently came from the main through our service line and lodged in our house piping. Our regular plumbing company (Thermal Services) proposed replacing most of our house water pipes at an estimated cost of $3,000. Contacted several plumbing companies via e-mail. Burton Plumbing refused to look at the work MUD had done before sending out a representative. E-mails to Tritz Plumbing and Backlund Plumbing bounced back. Their e-mail addresses are apparently no longer active. JTM responded promptly by e-mail after reviewing the the background work MUD and I had done. Arrival was a few minutes after the scheduled time (and Jon had called to tell me he would be a few minutes late). After spending more time than he charged for and making an educated guess about the problem, he made the repairs at a cost of $150. He asked how we found his company. On learning it was via Angie's list, he discounted the price by another $20 (which he certainly did not have to do). I think I have a new plumber.

I first sent JTM Plumbing an email through Angie's List. That same day Jon called me. We discussed what work I needed to have done and he told me that I could email him the model numbers for the faucets I wanted so he could get some prices for me since he can many times get them cheaper than I would be able to. I found this to be true when I went out to a couple of stores and looked. We then setup a time for Jon to come out and take a look at the sinks, washer hoses, and the details for the possible gas line. Within a day Jon emailed me the price information for the work to be done (labor and cost of hoses). Once Jon had received the faucets we scheduled for him to come out and do the work. To my surprise he works Saturdays and doesn't charge extra so that worked out well. He called to say he was running behind and asked if it would be okay to send over one of his guys to start removing the old faucets. I believe his name was Steve. He made quick work of removing the faucets. Jon showed up not long later with the new faucets and hoses and made sure that Steve knew what needed to be done. Another guy, Matt, also came to help. They got all of the work done in good time and had me look at it to make sure it all looked okay. I would definitely contact this company again if I have any plumbing needs, including the gas line I got an estimate for. I will also make sure to let others know about them if they should need a plumber. I especially liked that Jon never tried to sell me anything or pressure me about anything. If I asked a quesetion he was very clear in his explanation. It was a pleasure to do business with such an honest company.

Went great and have already recommended this company to others. I wouldn't go to anyone else ! From the initial quote to the finished work I am completely satisfied.

Our problem was two water faucets (out of nine sinks) had very cloudy water on the hot side only. A previous plumber dismissed it as a problem with our hot water heater. He suggested replacing the water heater with one of his new models. Without a plausible explanation of why it would affect only two faucets, I doubted the legitimacy of this diagnosis. Checking Angie's List, I called JTM Plumbing. Jon disagreed with the hot water tank as the source of the cloudy water. After thorough investigation, he isolated the problem to the quality of some internal components of the two faucets in question. Jon replaced those faulty parts and presto, problem solved! Obviously, Jon has gained a new client!

Jon arrived on time (actually he called to come early which was great). He took his shoes off at the door (even though I said this was unnecessary). He asked what work needed to be done and then went promptly to fix my sink and bath tub upstairs. After that, he repaired the leaky kitchen sink and found the problem with my gas fireplace. It could not have gone better.

Wonderful. We will definitely call Jon for future jobs! He did the job quickly and gave an extremely good price.

It's jarring to open the cabinet under your kitchen sink and see everything floating in a puddle of water. It's even worse to run to the basement and find water dripping down there. I called JTM Plumbing based on the reviews on Angie's List. JTM Plumbing is obviously a family-owned business; the Mrs. answered the phone and dispatched her husband, the Mr., to my house, promising that he'd be here in ninety minutes. He was early. He fixed the leak very promptly and for a very reasonable charge. He also was a very pleasant person. I've found my regular plumber! Honestly, I can't recommend these folks highly enough.

They did a really quick job. They managed to have the bathrooms hooked up on the first day so I was not out of my home while they did the re plumbing work. The price was also the best compared to others.

Softener tank arrived early before work crew. Crew turned off the water and began removing the old tank and those pipes not needed for the new unit. New softener and pipes efficiently installed. Old unit and parts were removed and area was cleaned up.

Jon and his staff were wonderful to work with. They are true professionals, and I am very happy with the end result. I would hire them again, and have already recommended them to another family.

We just purchased and moved into our house in November. Coming from out of state we relied on Angie's list to help us find a plumber. We talked to 3 different ones and Jon was immediately at the top of the list. We needed a laundry tub to bathe our two Scottie's and he installed this and took care of another problem we found after we moved in. He is tops in out book.

John arrived exactly on time. He quickly provided an estimate and then was able to perform the repair immediately. He was very thorough, professional and cleaned up after the repair. I will definitely use JTM Plumbing Service again.

All contact and work with JTM was a good experience from start to finish, they had another job that had caused them some rescheuling issues but made every effort to accomodate our schedule and the need to get the work done during the tile process of our remodel. I would highly recomend JTM to anyone that has a need for quality work at a fair price, service matters to them.

He personally provided the estimate and did all of the work himself. He was always prompt and cheerful and stayed in frequent email contact with us while he was finding the correct sink for us from his suppliers. The sink cost about $400, so Jon's labor accounted for the rest, very reasonable for a master plumber on a job that took most of the day and included running new lines and connecting to others. Jon's wife handles the scheduling and initial customer contact and was very professional and courteous. Jon also, free of charge and without being asked, fixed a problem with our washing machine outlet pipe in the basement floor, and charged nothing to come troubleshoot the sink several weeks after its installation when the faucet froze because we failed to follow his instructions and leave it slightly on when the temperature gets extremely cold. We cannot recommend JTM Plumbing highly enough and will use them for all of our routine and special plumbing needs.

JTM squeezed us into their schedule within a day, although they were booked several days out. They showed up on time, did the work efficiently and well, and were neat. They also provided good advice on other plumbing issues, such as don't both getting a new and larger input from the water service. They said the cost (several $K) would not be worth the benefit, which would be little or nothing. Overall, very easy to work with and honest.

Jon gave us an estimate in July, and then came and did the initial plumbing rough-in in September. They came and did the finished install in December. Jon and company were great to work with. They were prompt, courteous, and very professional. All work was done quickly and efficiently. JTM is our plumber as long as we're in the area.

Jon was extremely prompt in getting back to me and was more than happy to schedule a time that was convenient for me. Instead of just giving me a ball park figure over the phone, he really wanted to come to my house to most accurately assess the situation. He knew from the start that I was just looking for an estimate at the time, but he did not seem put out at all. Jon was friendly, had a great attitude and seemed happy to help me however he could. I will definately hire him when I am ready to install additional plumbing in my house. ***Update: Jon came over last week and fixed my running toilet, leaky pipe under the sink, and a terible sound the dishwasher made every time it ran. He made an effort to get me right in due to my MUD bill more than doubling recently due to my toilet running, which I appreciated. He performed all of the above services for $120.

Owner arrived on time, professionally evaluated issue, gave us feedback and left.

Traci was quick to return my phone call and schedule a timely appointment for me. Jon arrived very punctually and was very professional. He cleared the clogs and also taught me a homeopathic way to clean the drains without damaging them. That was perfect advice because I'm trying to live much greener. Will definitely ring JTM Plumbing Service again if needed.

I wish I could give him 5 stars because he was very polite and seemed to be very knowledgeable but there were too many issues with his work. Two faucets were installed in the master bath and after he left I found that the sinks would not hold water and the stoppers would not seat to the base. The trap under one sink leaked. The faucet handles now turn beyond the normal stopping position. These seem like very basic plumbing skills. I had a problem with the water level in the commode dropping and it still does but he did fix the "loudness" of the flush due to a faulty turn off valve. And I couldn't understand why after each visit I would have water bursting for a day or two from other faucets in the house. When I called to schedule him out to fix the leak, it took 8 days to get him back. As far as I know the recirculating pump is ok. Correction. I misposted the date of service as 5/15. This was the date they came out and bid the recirculating system and soft water system. The actual service date was September 14 and followup to repair the drip September 21. There was no problem with the manufacturer's faucet. These were replacements and the plumber that installed the first set had no problem. Finally, I have never had a trap leak after a plumbers service call.