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JTM Plumbing Service

Plumbing, Drain Cleaning, Water Heaters,

About us

If you need reliable plumbing contractors in the Gretna, Nebraska area give JTM Plumbing Service a call today. We've been serving the community for over ten years & family owned & operated. We have a great reputation for excellent service.

Business highlights

21 years of trusted experience
Women Owned & Operated

Services we offer

Sewer and drain cleaning, Hydrojetting, Plumbing Repairs New Installations. Water Heater Installation & Service. Backflow Testing. Natural Gas. Excavation and utility work

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

5.0204 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 204 reviews

Christian H.
12/2013
5.0
plumbing
  + -1 more
They were extremely friendly when I contacted them, and they told me they could come in a few hours. John promised to contact me before they came, which he did. When his employee Matt arrived, he immediately figured out the problem was with our faucet. After thoroughly checking it, he recommended I contact the manufacturer, Moen, as they are very good with warranty replacements. He would not accept any payment for this help. I would highly recommend this company to anyone who needs a good and trustworthy plumber!
Description of Work: Faucet issue. A kitchen faucet was not working correctly, and this provider gave us a recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JTM Plumbing Service
I am so glad things went well! A lot of people don't know that the major faucet manufacturers will send the home owner free parts. Big money saver when it is not an emergency. Thank you for the review, it was a pleasure talking with you.

Chris T.
12/2013
5.0
plumbing
  + -1 more
You really don't want bad things to happen like this (broken underground pipes) but if you do, these guys are the ones to call. They came out and gave the estimate the same day I called. They got on the job less than a week later and it took two days to finish. They had to break up concrete, replace the pipes and replace the concrete floor. They even hauled the broken up concrete away. Plus the actual cost came out to way less than the original estimate. I would not hesitate to call them again and in a 60 year old house that may be sooner than later. Thanks, guys.
Description of Work: replaced underground broken pipes in basement leading to outside sewer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,150

Response from JTM Plumbing Service
I'm glad things went better than expected! We always hope for the best and prepare for the worst. Thank you so much for having us over and for taking the time to review. It has been a pleasure working with you!

Jeffrey B.
11/2013
5.0
plumbing
  + -1 more
The plumber, Greg, arrived on time and replaced the pressure valve in the basement. He also rerouted a water pipe that was old and semi-blocked with debris. He also repaired the leaking kitchen faucet.
Description of Work: Replaced pressure valve on water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from JTM Plumbing Service
Thanks for having us back, [member name removed]! We certainly appreciate it!

Chuma N.
10/2013
5.0
plumbing
  + -1 more
Awesome! Arrived on time was very professional. Did an excellent job. very nice group of people. Will use them again.
Description of Work: Fix broken toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from JTM Plumbing Service
Thank you! That was a great challenge. I am grateful for the opportunity to work on a rare plumbing fixture. It was a pleasure working with you and I will continue to search for the lid.

Donald P.
10/2013
5.0
plumbing
  + -1 more
Work was done in a timely and professional manner. Job came in at the estimated cost, and the expansion tank was the answer to my problem which another plumber could not diagnose. Excellent job and I will use JTM again for any plumbing needs that I have in the future.
Description of Work: Jon arrived exactly on time and ran some test and diagnosed the problem. I needed a hot water expansion tank. He said he would send me a quote the next day which he did. Tami called and scheduled the work and the plumber arrived to do the work on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Response from JTM Plumbing Service
It was a real pleasure meeting and talking with you. I am glad it was a simple fix! Thanks so much for taking your time to review us.

Jared H.
10/2013
5.0
plumbing
  + -1 more
Was outstanding! Good pricing and great service! Professional. Would recommend anyone!
Description of Work: Fixed plumbing that a previous contractor messed up. Also cleaned drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Response from JTM Plumbing Service
Thanks you! I hope your Mom is much more comfortable now. Thank you for calling us!

Jeremy W.
10/2013
5.0
plumbing
  + -1 more
They responded and came out even though it was on a Saturday. They usually don't work on the weekends.
Description of Work: Check shower for a leak,and determine the cause,and repaired it for the time being.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Response from JTM Plumbing Service
[member name removed], thank you for the review. We try to cover plumbing emergencies as quickly as possible, no matter the day or time. I am glad you had a good experience and I thank you for taking the time to review!

Judith F.
10/2013
5.0
plumbing
  + -1 more
Called to let me know ahead of time when they were arriving so that I could stay at work as long as possible. Came right on schedule. They were short one plumber so the owner came at the expected time and started the work. Very thorough in explaining what needed to be done. Cleaned up everything. All was done as they outlined.
Description of Work: Replaced stool shut off valve and installed one for the sink; installed replacement faucet for bathroom sink; replaced the mechanisms inside two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from JTM Plumbing Service
[member name removed], it was very nice meeting you, thanks for inviting us into your home. I'm so glad everything went well!

Marilyn K.
10/2013
5.0
plumbing, water heater repair
  + 0 more
John came out day before and checked out scope of job to be done. John and crew arrived on time the next day. Work was done and finished WAY earlier than I thought. Old water heaters were removed. John came back day after to make sure everything was done to my liking. Amazing!
Description of Work: Took out two old water heaters, installed one new larger water heater. Did miscellaneous plumbing tasks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from JTM Plumbing Service
[member name removed], thanks for having us over, it was a real pleasure. Thanks for taking the time to review!

Mary H.
09/2013
5.0
plumbing
  + -1 more
They are a wonderful couple, hard working, polite and thorough. I will use them again.
Description of Work: Fixed a leaking faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from JTM Plumbing Service
Thank you [member name removed]! Have a great day!

Greg P.
09/2013
4.0
plumbing
  + -1 more
Because of the high rating on Angie's List, I used this plumbing service. I had to try calling many times to finally reach a human on the phone. The phone interaction was rushed and it felt that I was burdening the woman when I finally reached her. The day of my appointment, the repairman was about 45 minutes late with no call to alert me that he would be late. The repairman was very polite and professional, including wearing shoe covers to avoid tracking dirt in our home. He also carefully cleaned up any dirt/grease when he was finished. The entire service took about 5 minutes. I asked how much I would be billed but the repairman had no clue (I would have expected at least for him to be able to tell me how the charge would be calculated, e.g., minimum charge of X plus so much per hour). Also the initial call was so rushed I really did not have a chance to ask this question. I was a bit surprise by the $90 bill for 5 minutes of service - especially after sitting around an extra 45 minutes waiting for them to arrive for a specifically agreed appointment time.
Description of Work: Ran a "snake" down bathroom drain that was draining slowly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$90

Response from JTM Plumbing Service
[Member Name Removed], I'm sorry you didn't have a great experience, this is the first we are hearing of any of this. Our records indicate our plumber was there from 8:30 to 8:45 and it was an 8:00 appointment. We also show two phone calls to your phone number at 7:55 and 8:20. There was an incident that morning that prevented our plumber from leaving at his scheduled time, and then he got delayed when he found one end of your street was closed. I am so sorry that this affected you. We have been overwhelmed with calls this summer, and Traci is often on the phone with back to back calls. Her most sincere apologies if you felt rushed, that would never be her intent. I am glad he did a good job and left a good impression with you. We only employ what I consider to be the best plumbers in the area, and I would never send someone to your home that I would not want working on mine. If I sent someone less qualified to do the job, it may have taken 30 minutes to an hour. We have a 90 dollar minimum charge and a 10% off coupon available for all Angie's List customers. $81 for a top notch licensed plumber to come to your home and perform a service is a bargain. Thank you for taking the time to review, it gives us a lot to reflect on and improve upon!

Edward M.
09/2013
5.0
plumbing
  + -1 more
Love them! Very friendly, fast, courteous.
Description of Work: repaired leak under dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from JTM Plumbing Service
Thanks [removed member name], It is our pleasure!

Kelli H.
09/2013
5.0
plumbing
  + -1 more
For the July 2013 repair, JTM arrived on time, were very professional and the cost for the labor and materials were very reasonable. Based on our satisfaction with their work, we then hired JTM back to replace the plumbing fixtures on our master bath and garden tub. They passed along their price on the fixtures ordered, which was a substantial discount from the list price, and their $130 charge for labor was very reasonable. The plumber arrived right on time and was very professional. We would definitely hire JTM again.
Description of Work: JTM plumbing did two jobs for us. The first job was in July 2013 to repair a leaky shower drain pipe. Based on our satisfaction with their work, we then hired JTM back to replace the plumbing fixtures on our master bath and garden tub, which they performed on 8/22/13.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from JTM Plumbing Service
It is a great compliment when people have us back in their homes. Thanks so much!

Roger G.
08/2013
5.0
plumbing
  + -1 more
outstanding, no problems, they were on time, and were done in 15 mins.
Description of Work: Replace water line valve under kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JTM Plumbing Service
Thank you for taking the time to review [member name removed]!

Douglas R.
08/2013
5.0
plumbing, water softeners
  + 0 more
Great professional job at a reasonable price
Description of Work: Put in a water softner. On time, works great Cleanest job I have ever seen!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from JTM Plumbing Service
I am so glad it went well. I appreciate the kind words! Thanks so much!

William K.
08/2013
5.0
gas leak repair, plumbing
  + 0 more
Jon and another employee arrived on time. They installed the gas line exactly as requested to support a fireplace. The work was done quickly and efficiently with no mess or without any inconvenience.
Description of Work: Installed a gas line for basement fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Response from JTM Plumbing Service
[Member Name Removed], thanks so much, we love a challenge. Thanks for having us back again!

FranSesca S.
08/2013
5.0
plumbing
  + -1 more
JTM set an appointment and arrived as scheduled. He estimated about 3 hours and was finished right on time. The crew came in and took their shoes off before going downstairs (this really surprised me). The crew was courteous, prompt, and respectful of our property. They cleaned up after they were done with the install. It was a very pleasant experience working with them!
Description of Work: JTM installed our water softener in a new build house. I can't remember the exact cost of the install, but it came in right at the quote he gave me so I was very happy that the cost didnt increase from the quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from JTM Plumbing Service
[removed member name], thank you for taking the time to review. We try very hard to stick with the prices we give up front. I am always glad to hear about my guys doing a good job, best crew in town if you ask me! Thanks so much!!

Louise A.
08/2013
5.0
plumbing
  + -1 more
My experience with them went perfect. Their pricing was good and I would absolutely use them again in the future.
Description of Work: I use JTM Plumbing Service for plumbing services. I last used them to put in a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from JTM Plumbing Service
Thank you [removed member name]!

Robert R.
08/2013
5.0
plumbing
  + -1 more
JTM Plumbing was able to free up the valve and saved my the cost of a total replacement which was quoted as hundreds dollars, instead they only charged me a service call charge and got everything working again. This is my plumber in the Omaha area for future plumbing needs.
Description of Work: We were notified by MUD of a frozen curb valve. We called JTM plumbing and they agreed to look into the problem the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from JTM Plumbing Service
Thanks for the review, [removed member name]. I'm glad it was something simple, it is no fun digging up the curb stop (or having to pay for it!).

Clarence W.
07/2013
5.0
plumbing
  + -1 more
They are very wonderful and caring people. All the employees are super! I have recommended them to neighbors who have pleased. I would recommend them to anyone looking to have plumbing work done. They are really a great organization.
Description of Work: They are my go to plumbers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JTM Plumbing Service
Thank you very much. You are a truly wonderful person. We really do appreciate the referrals and kind words. I hope all is well in your neighborhood. I was next door a few weeks back. Thanks again!

Sheri B.
06/2013
5.0
plumbing
  + -1 more
The work was done quickly, and I haven't had any leaks since. I called the day before and when I was told they couldn't come that same day, they offered to refer me to other companies that may be able to help. Since this was a slow, intermittent leak, I opted to wait until they were available the next day.
Description of Work: He pulled and reset the toilet, re-anchored the flange and installed new bolts and wax.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from JTM Plumbing Service
Thank you for the feedback! That is the only way we can improve. Typically we do not collect on the job, but email by invoice. She told me she was supposed to pay, so I worked up the price. My apologies for the confusion. I apologize that we have been so busy, we occasionally have to direct people with urgent situations to other companies. We can only do so many jobs in a day, and we have very high standards on who we will send to someone's home to represent us. I am sorry I did not get a chance to meet you, but your 2 children were an absolute pleasure. Very mature, friendly and well mannered. Thanks again for the review!

Kevin K.
06/2013
5.0
plumbing
  + -1 more
they had a very quick response, and were very professional and prompt. he cleared out some problem drains, and helped us achieve more water pressure from shower heads.
Description of Work: we had slow drains, and not enough water pressure from shower heads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from JTM Plumbing Service
Thank you! I hope all is well with you and the kids. Thank you for taking the time to review us!

Nancy D.
06/2013
5.0
plumbing
  + -1 more
Very Impressed. Great service, helpful with questions, great servicemen, on time and quality service. Will call again.
Description of Work: replaced 40 gallon waterheater, installed release valve, replaced street side meter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from JTM Plumbing Service
I am so glad everything went according to plan. It is so nice to work with someone like you. Patience is an important quality in having a project go correctly. Thank you!

Michael K.
06/2013
5.0
plumbing
  + -1 more
Went very well, the fixtures I ordered were backordered from manufacturer but plumber installed as soon as available and kept contact with me
Description of Work: repair a d install faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from JTM Plumbing Service
Thank you very much! I am so sorry for the delay. Your patience is much appreciated. It is really a blessing for us to have customers like you!

Jon M.
05/2013
5.0
plumbing
  + -1 more
John arrived on the 28th right on time and was able to replace the leaking faucet from our osmosis water filter system. He was professional and pricing was exceptional. We will definitely utilize JTM again in the future.
Description of Work: Diagnose leaking kitchen osmosis sytem leak and replaced faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from JTM Plumbing Service
Thanks (member name removed) ! My pleasure, sorry it took awhile, that was a tight spot. Thanks for having me in your home!

Contact information

11075 S 204th St, Gretna, NE 68028

http://www.jtmplumbingservice.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Appliance Repair,
Natural Gas Lines,
Water Coolers

FAQ

JTM Plumbing Service is currently rated 5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

JTM Plumbing Service accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
No, JTM Plumbing Service does not offer free project estimates.
Yes, JTM Plumbing Service offers eco-friendly accreditations.
No, JTM Plumbing Service does not offer a senior discount.
No, JTM Plumbing Service does not offer emergency services.
Yes, JTM Plumbing Service offers warranties.
JTM Plumbing Service offers the following services: Sewer and drain cleaning, Hydrojetting, Plumbing Repairs New Installations. Water Heater Installation & Service. Backflow Testing. Natural Gas. Excavation and utility work

Contact information

11075 S 204th St, Gretna, NE 68028

http://www.jtmplumbingservice.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM