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JTM Plumbing Service

Plumbing, Drain Cleaning, Water Heaters,

About us

If you need reliable plumbing contractors in the Gretna, Nebraska area give JTM Plumbing Service a call today. We've been serving the community for over ten years & family owned & operated. We have a great reputation for excellent service.

Business highlights

21 years of trusted experience
Women Owned & Operated

Services we offer

Sewer and drain cleaning, Hydrojetting, Plumbing Repairs New Installations. Water Heater Installation & Service. Backflow Testing. Natural Gas. Excavation and utility work

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

5.0204 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 101-125 of 204 reviews

Jeannette W.
11/2012
5.0
plumbing
Ā  + -1 more
They were very good. They were nice and it only took them a day. They were reasonably priced They did a professional job.
Description of Work: They put in plumbing from my basement to my upstairs for my washing machine. They also did the vent for the dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from JTM Plumbing Service
Thank you for taking the time to review us. I know the guys enjoyed working with you!

Thomas K.
11/2012
5.0
plumbing
Ā  + -1 more
Efficient, friendly, and reasonable. Everything that needed to be repaired was completed and is now functioning properly.
Description of Work: Unclogged kitchen sink and repaired toilet flushing mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from JTM Plumbing Service
Thank you, I appreciate the review. Thank you for calling us back as well!

Jan N.
11/2012
5.0
plumbing
Ā  + -1 more
We will be calling on John and his associates for all future plumbing needs.
Description of Work: The owners wife, Traci took all the information on the phone and responded with pricing estimates by email a day or so after I called to make the appointment. On the day of the appointment, the owner, John and his associate showed up on time. John was friendly and informative. The work was done quickly and thoroughly. We had 2 dripping faucets fixed, 1 whistling kitchen faucet fixed and a hand held shower added as well as the hot water regulator in the shower fixed (it ran cold). We happily have no more drips in the master bath sinks and the kitchen faucet no longer whistles! Can't wait for the first hot shower! I will have to get back to you on pricing, but I feel it will be in line like all other reviewers have already noted. I will be calling John again in regards to my new kitchen faucet when the time comes.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JTM Plumbing Service
I am so glad you had a good experience with us, that is our primary focus. I appreciate you taking the time to review us!

Marcus S.
11/2012
5.0
plumbing
Ā  + -1 more
The plumber arrived on time, quickly diagnosed the problem, and had everything repaired in short order. I was on a conference call for work, so he just did his thing and as he left said not to worry about paying him then and there. They sent us a bill shortly afterwards. It was nice not to have to jump off my conference call to write a check.
Description of Work: JTM repaired a leaky joint in my kitchen sink drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from JTM Plumbing Service
I am glad it all worked out! Thanks for taking the time to review us!

Carl B.
10/2012
5.0
plumbing
Ā  + -1 more
Jon arrived, introduced himself, and immediately impressed us with his knowledge of our fireplace. he gave it a thorough exam and determined the problem was not a gas related issue. He gave us advice about what company to call to have the unit examined by a manufacturer.
Description of Work: Our fireplace was on the fritz and Jon stopped by on his way home from his last job to check it out. It wasn't a gas issue, but an electric issue. He gave us great advice and didn't charge us a penny for the trip charge. We will DEFINITELY be using JTM Plumbing service when we remodel our bathroom!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JTM Plumbing Service
Thank you for the review. sorry I couldn't fix it, I hope all turned out well!

Julie R.
10/2012
5.0
plumbing
Ā  + -1 more
Excellent. The installation went perfect for the kitchen sink and the repair in the bathroom. They are courteous and efficient. They cleaned up afterward. I will definitely call them again!
Description of Work: They installed a new faucet system in the kitchen and corrected a problem in the bathroom sink. They took out the disposal in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from JTM Plumbing Service
I am so glad you were happy! Thank you for reviewing us!

Nicole B.
10/2012
5.0
plumbing
Ā  + -1 more
EXCELLENT. EFFICIENT, FRIENDLY, REASONABLE
Description of Work: REPLACED FLOOR DRAIN, INSTALLED NEW DRAIN FOR SHOWER, REPLACED TOILET, REPLACED LAUNDRY TRAP, INSTALLED SHOWER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from JTM Plumbing Service
Thank you! I appreciate the opportunity and the time you took out of your day to review us! It certainly was our pleasure.

William H.
10/2012
5.0
plumbing
Ā  + -1 more
Jon promptly came out and surveyed what I needed done and emailed the estimate a couple days later. I accepted the estimate and we agreed on a date to perform the work. Jon and his team arrived on time, removed their shoes, shut off house water, and went to work. Jon left his team here to do the work, and they completed all tasks in four hours. They were all very pleasant to work with, asked several questions to ensure thimngs were being installed the way we wanted, installed everything, cleaned everything up, turned house water back on, and showed me their completed work. Everything looks and works great.
Description of Work: Jon's plumbers installed four new owner-supplied faucets (kitchen, 2 bathroom, and basement utility sink). They installed water lines and drain/waste pipies for the basement sink. They installed ten hot and cold shutoff valves under all sinks (kitchen, guest bath, master bath, and utility sink), and they installed a freezeless faucet in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Response from JTM Plumbing Service
Thank you for taking the time to review us, and thank you for having us back out to replace stops on the toilets!!

MARY G.
09/2012
5.0
plumbing
Ā  + -1 more
They don't do sewer back ups but referred me to a great company.
Description of Work: I called Tracy in a panic on a Friday night. I just had a call from my renters and they had the sewer backing up. Tracy suggested I call Two Men and a Snake. I really appreciated her giving me a great company. Work was completed within 2 hours at a rreasonable rate. If I ever need a plumber again I wouldn't hesitate calling thease professionals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JTM Plumbing Service
Thank you for taking the time to review! I appreciate your understanding that we occasionally have to refer things out to other companies. I would only refer companies that I would invite into my own home. Thank you so much, it was our pleasure!

Justin D.
09/2012
5.0
plumbing
Ā  + -1 more
John (owner) was very professional and courteous and his prices were outstanding for the work he did. He didn't have to do as much cutting as he thought he'd have to do. He thought he may have to cut a spot in our downstairs ceiling but didn't. He was friendly and we really enjoyed his service. His wife answers the phone and does the scheduling and she was friendly too. I highly highly recommend JTM Plumbing, especially if you are on a budget and like quality work. He is truly a diamond in the rough.
Description of Work: We had a gas line ran from our downstairs to our kitchen so that I could install a gas stove and get rid of our electric one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from JTM Plumbing Service
Thank you! I am glad we could simplify things, we just never know until we get going.

Peter A.
08/2012
5.0
plumbing, water softeners
Ā  + 0 more
To be blunt, they were honest, professional, and prompt. Additionally, the customer service was excellent.
Description of Work: JTM installed a water softener, replaced shower fixtures, and installed new water hoses for our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from JTM Plumbing Service
Well, to be blunt back, THANK YOU! It was my pleasure working with you.

Charles P.
08/2012
5.0
plumbing
Ā  + -1 more
I scheduled a service call for 8am on the 13th. The plumber arrived at 8am and listeded to my request, he checked the stools and told me i needed to have the fill valves replaced. He and his helpe the fill val I needed to have both
Description of Work: I had them replace 2 fill valves in my toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from JTM Plumbing Service
Thank you for taking the time out of your busy schedule to review us, I really do appreciate it. I am so glad you were happy!

Scott R.
08/2012
5.0
plumbing, water heater repair, water softeners
Ā  + 1 more
Jon's service, expertise, and honesty were a breath of fresh air. He is a really nice guy. He was in-and-out and the price was resonable (especially with the $20 off Angie's List coupon). I will use JTM again and will recommend his services to others.
Description of Work: I had JTM Plumbing come over and replace two leaky ball valves (mainline and irrigation line) - main purpose of the call. In addition, I had JTM perform the following services: Increase the house water pressure (correct the regulator valve setting). Look-over the water heater (8-years old) to ensure there was no rust; increase the pressure on it. Cycle the water softener and ensure it was working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from JTM Plumbing Service
Thank you, I found you to be a nice guy too! I thank you for taking your time to review us, I am glad everything went well.

Michael K.
08/2012
5.0
plumbing
Ā  + -1 more
Work was done professionally, workmen were present on time and finished in a very short time.
Description of Work: Main water supply shutoff

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from JTM Plumbing Service
I am glad it all worked out well! Thank you for having us in your home. Thank you for taking the time to post your review of us. It was a pleasure meeting you.

Jerry L.
08/2012
5.0
plumbing
Ā  + -1 more
They were very friendly and explained everything that they were going to do before they did it. They were efficient - done in less than an hour. And I very relieved that the job was so minor, when I was expecting major floor replacement.
Description of Work: They evaluated a drip that had been coming from upstairs toilet and was dripping down into the unfinished part of the basement. Floorboards were wet and we were afraid bathroom floor would need to be pulled up and replaced. Owner (Jerry?) came with crew, introduced himself and crew. They looked at leak, and said more than likely wax ring was cracked and that was all. They removed toilet, then realized they didnt have correct size ring on truck. They went to Home Depot to get right size, ensuring that this time would not be part of our "service time". They replaced the ring and put the toilet back and it took about 45 minutes total.They also said that the floor board did not look ruined, that it just looked wet and would dry out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from JTM Plumbing Service
Thank you so much for taking the time to review! I am glad that it was a simple fix and that you were happy (the most important thing!)

Mike S.
07/2012
5.0
plumbing
Ā  + -1 more
Had new counters/sink installed but installers did not re-connect plumbing. House water was shut off as there was not a shutoff under the kitchen sink and the job of reconnecting pipes and disposal was a little over my head due to changes in the sink location and size. Called Jon at JTM and on very short notice he said he would work it in. He showed up about 10 minutes after the counter installers left and reconnected the pipes, installed neew faucet and disposal and put in a shutofff valve. Don't know how service could get any better, and at a very competitive price. Will use Jon again for other projects. Thanks also to Traci for her help in getting my little emergency handled.
Description of Work: Installed new kitchen faucet and disposal. Installed shutoff valve under sink. Reconnected drain pipes and dishwasher drain hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from JTM Plumbing Service
Members, I am thankful you chose us for your project. It was very nice meeting the two of you and working in your home. Thank you for taking the time to review us and thank you for having us back to do more work. Enjoy!

Katie A.
07/2012
5.0
plumbing
Ā  + -1 more
We called JTM Plumbing Service to come look at 2 very slow moving drains and a troubled toilet. Two gentlemen came out (Greg and another whose name I've forgotten) and got to work right away. Long story short...these two guys spent THREE hours trying everything they could to fix our issues before coming to the conclusion that it is most likely an issue with our septic system. They kept everything very clean, were courteous, and didn't charge us a DIME! They explained that since they didn't fix the problem that they weren't going to have us pay. To me...THAT says it all about this company!! We will most definitely call JTM again and refer, refer, REFER!!!
Description of Work: Slow drains and toilet trouble.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JTM Plumbing Service
Member, I am glad you are pleased with our service. We never charge money if we don't fix the issue. Unfortunately, we do not pump septic tanks. I thank you for taking the time out of your busy schedule to review us!

Kathleen M.
06/2012
5.0
plumbing
Ā  + -1 more
The owner John Miller came out within a few days of us calling him to bid the job.His worker Greg was able to start within a few days after we accepted the bid as we expressed a desire for getting the work done quickly.Greg was personable and on time. He did a great job on this extensive plumbing project.John came after completion to check on the job and make sure we were satisfied. There work was timely, efficient and priced well. It was lower than the 3 other bids we got. I don't think this companycan be beat.
Description of Work: Installed plumbing ground work and in-wall top out for a basement toilet, sink and shower and floor drain.This included a permit and inspections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from JTM Plumbing Service
Thank you for the review! It has been an absolute pleasure working with both of you, and I know Greg has enjoyed it too. I am glad we could take care of everything for you. Thanks for having us!

Gregory M.
06/2012
5.0
plumbing
Ā  + -1 more
The project went well. They showed up on time, got right to work, were respectful, and did a good job.
Description of Work: JTM Plumbing Service removed a water softener and installed an AquaSana whole home water filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from JTM Plumbing Service
It was a pleasure meeting you. I can't thank you enough for introducing us to the Aquasana. We passed that info to another customer and he had one installed as well. I really am thankful you took the time out of your schedule to review us!

Vincent A.
06/2012
5.0
plumbing
Ā  + -1 more
Fine overall professional experience. Will use again without hesitation!
Description of Work: Several (five) bathroom drains stoppers and linkage replaced , tightened toilet base, replaced flapper and flush mechanism. Checked on kitchen faucet, ordered replacement parts for future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from JTM Plumbing Service
Pleasure was all mine. That was a unique challenge. I still have not heard an explination from the product rep. Thank you for taking the time to review!

Theresa M.
05/2012
5.0
plumbing
Ā  + -1 more
Had a leak, made a call. Plumber came within a half an hour of the call. Greg looked over the situation, told us what he thought the problem was, and proceeded to fix it. Told us to let us know if problem persisted. A week later there was more leaking. Plumber came back, and recaulked the tub. Leaking has stopped! Resetting the toilet was needed, but since that was not the cause of the leak, they did not charge me for the toilet repair. I was amazed.
Description of Work: Reset toilet and recaulked the tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from JTM Plumbing Service
If we do something that does not fix the problem, we do not charge for it. I am glad everything worked out in the end (it always does).Thank you for your patience in allowing us to find the root of the problem. Thank you for taking the time to write the review as well!

Barbara K.
05/2012
5.0
gas leak repair
Ā  + -1 more
They were very responsive. They were very easy to deal with. Traci is very friendly on the phone and Jon came to the house twice; once to bid for the job and then to do the job. They were very professional and very fast. I will be using them again in a week.
Description of Work: JTM Plumbing Service ran a gas line for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from JTM Plumbing Service
Thank you! I appreciate you taking the time to review. It was certainly my pleasure.

Samantha S.
05/2012
5.0
plumbing
Ā  + -1 more
We called in the morning drain problem. Ended up having to clean our drain. They were able to get out to our place before noon and fix the problem. Great experience, friendly, professional service, even took his shoes off. We will be calling them for all our pluming needs in the future.
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from JTM Plumbing Service
Thank you so much for taking the time to review! It was a pleasure meeting you and I am grateful for the opportunity to work in your home!

Katharine H.
05/2012
5.0
plumbing
Ā  + -1 more
Traci was very kind on the phone and allowed me to send some pictures of the problem as I wasn't sure I was using correct terminology. Then Jon came by my house that very day-just a couple hours later!-to access the situation. He gave me two options..1. Install what I wanted and it would cost $200 or 2. take his FREE recipe and use it every three months to keep the problem at bay! I could not believe this! He wrote his recipe down and left it with his business card and didn't charge me a penny for his time!! What a great man! I will most definitely use this company for all future plumbing services and recommend them heavily.
Description of Work: I called JTM for an estimate to get a new tub drain and overflow installed. I chose this company because of the many raving reviews on Angie's List. I am very glad I did!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JTM Plumbing Service
Thank you so much! Thank you for referring us to your parents, that is the ultimate compliment. It was a pleasure meeting you!

Roseanne E.
05/2012
5.0
plumbing
Ā  + -1 more
I called Tracie on Wednesday and set an appointment for Friday of the same week. JTM arrived at the scheduled time and completed the work within a short time. John is very polite and friendly.
Description of Work: John repaired and replaced the handle to the water supply in my garage. He also repaired and replaced missed parts to my kitchen sink drain. He checked a shower head that wasn't working and suggested we return it to where we bought it as it appeared to be missing a part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

11075 S 204th St, Gretna, NE 68028

http://www.jtmplumbingservice.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Appliance Repair,
Natural Gas Lines,
Water Coolers

FAQ

JTM Plumbing Service is currently rated 5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

JTM Plumbing Service accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
No, JTM Plumbing Service does not offer free project estimates.
Yes, JTM Plumbing Service offers eco-friendly accreditations.
No, JTM Plumbing Service does not offer a senior discount.
No, JTM Plumbing Service does not offer emergency services.
Yes, JTM Plumbing Service offers warranties.
JTM Plumbing Service offers the following services: Sewer and drain cleaning, Hydrojetting, Plumbing Repairs New Installations. Water Heater Installation & Service. Backflow Testing. Natural Gas. Excavation and utility work

Contact information

11075 S 204th St, Gretna, NE 68028

http://www.jtmplumbingservice.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM