Nietfeldt Plumbing Co

Description of Work: Unfortunately our experience wasn't a good one. Mr. Nietfeldt arrived, and never introduced himself; he was on his cell phone and just motioned for me to show him the bathroom (our toilet was clogged). I did so and he slammed the front door waking up the little girl I babysit. His auger got stuck in our toilet and he got upset with me stating that it wasn't his fault it got stuck. I got so frustrated I told him to just break the toilet, remove the auger and we'd get a new toilet at some point (thankfully we have another bathroom we can use downstairs). We talked back and forth and he finally got it out, but our toilet was broken in the process. I was so upset when he left, I told my husband about it when he got home from work and he talked with Mr. Nietfeldt who did apologize for the issues we had. I believe he said he was having a bad day. I do understand that happens, but I just wish he'd have told me over the phone that he couldn't come out that day. I could have hired someone else and this issue would have never happened. I do appreciate the apology and the fact that he tried to come out, even though his day was going so badly.

Description of Work: He fixed a running toilet.

Description of Work: Replaced two upstairs toilets and installed a toilet and sink downstairs.

Description of Work: We contacted the company and had some challenges getting an appointment set up. The plumber is very friendly and did come when he said he would to give us an estimate/ The estimate was reasonable. He told us he was working on a big job and would not be able to start our project for week or so. It was more like 2 weeks before we heard from him. We are very pleased with the bathroom work he performed; he also answered the questions my husband had and the both enjoyed the music my husband was playing. Nietfeldt Plumbing did call and arrive during the general time frame he said he would.

Description of Work: They unclogged my bathroom sink, and installed new bathtub and shower handles.