MIDWEST HEATING & AIR COND

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We needed to have our air conditioner looked at, at the end of the season last year it was making a clunking noise. My husband went to the office to set up an appointment. They came out the very same day. To our pleasant surprise all it was was a small bracket that had come loose and was hitting the fan blade when it stopped. Yipee. They then proceeded to clean and service the unit. Even though the unit is old, instead of pushing for a new unit or telling us that it was broken for the fee of the service charge we now have airconditioning once again. Very kind service technition. He made sure his shoes were covered when entering the house, knocked each time he needed to enter. Very polite.

they arrived on time so they were very punctual when they got there I told them what was wrong I knew it was the thermostat they did not come with another thermostat even though when I made the call I told them it was the thermostat and I only had one hour to be there and he had to leave to go get a thermostat. He brought in the thermostat and the product as researched online cost between 40 to 60 I was billed $210.00 for the thermostat this did not include the almost $100.00 installation fee for the 10 minutes it took to install it. When the installer was finished he left drywall on my carpet along with plastic from the packaging of the thermostat. He did not leave me the box from the new thermostat. He took it with him and he also took my old thermostat which I did not ask him to do he did not cover with me on how to set the thermostat he told me that there was a piece of paper in the back that would tell me how to do it. I feel that I was priced gouched. When I called to ask them about it to see if a mistake was made after knowing the product only really cost between 40 and 60 dollars they told me that they were busy and would have to call me back no one called me back I called them back and the girl said I'm sorry there's nothing we can do I complained a little bit more and told her I really feel violated and she said that she would have to get back to me and no one has.

Very dependable, professional and quality of work is excellent!