During my due diligence period I uncovered several key factors of the property that were not disclosed to me during the contract negotiations. These failed disclosures included a HVAC unit past its useable life, HOA restrictions that forbade the renting of the condo unit, and the eminent construction of a parking garage across the street. Upon discovery of this information, i realized the property did not meet my needs and I withdrew from the deal. While certainly the failure to disclose some of this information may fall on the shoulders of the property owner, I believe these failures also speak to Sharon's competency as a seller's agent. Certainly if you are thinking of using her as your seller's agent you may want to investigate the thoroughness with which she familiarizes herself with your property. Similarly, if you are purchasing a property which she represents I would be extra careful during the due diligence process as some material disclosures may be withheld from you. Since terminating the contract for these failed disclosures (which I have confirmed with legal counsel was within my rights), Sharon's customer has refused to return my earnest deposit. Once again this may seem to reflect poorly on her customer and not on Sharon. I have reached out to the Seller with a personal letter explaining that I did not blame her for the failed disclosure but that with the new information the property no longer fit my needs. After sending the letter the Seller communicated with my Real estate agent that she wanted to speak to me over the phone. I found this highly irregular, but consented hoping this would get me my earnest deposit returned. Two days later I received word that the seller no longer wished to speak with me and that Sharon had stopped returning my agents calls. A good deal of the lack of professionalism falls on Sharon's client, however Sharon's recent action seems quite disturbing and unethical. While she can't force her client to sign the waiver of the earnest deposit, she can certainly do more than ignore my agent's phone calls. Sharon is still marketing this property for her client. So as the title company sits on my earnest deposit they are out there negotiating with other buyers and collecting more earnest money. To tell you the truth I was shocked to learn that earnest deposits could be held hostage at the whim of a disgruntled seller. The fact of the matter is that had Sharon done her job correctly from the start I would never have put an offer on this condo. And now I'm paying the price for her failures as a listing agent; both in thoroughly representing a property and in educating her client of her legal and ethical responsibility.I 've already lost $900 due to the home inspection and appraisal I ordered during the due diligence process. And now I'm faced with the prospect of accruing legal costs in pursuit of my earnest deposit. My advice if you see a property represented by Sharon is to "run away."
Description of Work: This review pertains to Sharon Marvin a real estate agent with NP Dodge. Sharon is the seller's agent for a condo at 8711 Capitol Avenue in the Westside neighborhood of Omaha, NE that I had entered in a contract to purchase.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
$900
Andy G.
02/2011
5.0
real estate agents
+ -1 more
My work community is far away from my residence; hence, I was looking for a realtor to sort my property out for me. My experience with them was fine. I liked their listing on the website. Their site is up to date and easy to access. The realtor we worked with was, Jean. He is very friendly and patient. We couldn’t do much with him, but still awaiting offers on our property. We liked their services and will use them in the future too, if required.
Description of Work: I used the services of NP Dodge for real estate, in October, 2010.
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