Elkhorn Glass Inc

Great! They came when agreed upon and were reasonable for the work they did.

The original installer (Elkhorn's technician) told us they had miss measured our opening. After 4-1/2 months. four service calls (one including the owner of the company), and many many commitments made and NOT followed through on, our door still does not operate correctly. We have asked for a full refund and removal of their door so we can go elsewhere and get one that works from someone else. Tonight (December 7th) on the phone, the Owner of Elkhorn Glass, RIck Stehno, called me an 'as**ole' and called my issue a "frigg'n mess". After I told him I did not appreciate his language, he hung up on me. I have also found out his business is NOT licensed, and NOT bonded ... user beware!

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Initial visit went well with bid coming soon after. When the replacement glass came in I was contacted to set up an appointment to do the install. The installers showed up on time and completed the work quickly and cleaned up any mess they made.

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Two weeks have gone by and I have had no contact back from Elkhorn glass. Very poor follow-up. There were to locate builder and see what brand of window I had and check on frame parts and if not available, give me a replacement window estimate. I understand that may have to take some time, but I'd at least expect some form of progress report within two weeks. Based on lack of responsiveness with solution estimates, I became my own carpenter and fabricated replacement wood for bottom of frame and did the repair myself. I will not use again do to lack of responsiveness and poor communication.

They were very good about explaining all the options. After a decision was made about the work, they gave an accurate estimate of costs and a time frame to complete the work. The work was completed when promised and it was all completed to our satisfaction. We were very pleased with the finished result.

They are friendly and helpful people. The repair took several days and the price seemed high.

It went pretty good. It took a while for them to call me back to make an appointment. I finally got a hold of them and got the appointment. They showed up on time to do the work. I thought it was a little expensive but I didn't want to look for anyone else. I had a good experience with them.

The woman I spoke to initially said they could come out the same day for installing the screen. It was a 50-year old screen and they put a brand new screen. They did not charge me for putting the screen and fixing the broken window. I was very impressed with them.

The window was in the lower level of the home. The patio sliding screen was out to an enclosed deck.

Excellent company to do business with. I was extremely satisfied with the service and each employee I dealt with.

The man came to give an estimate on a porch door. I specifically said I wanted a sliding glass door. Next thing I know he had gone around the side of my house and left. Never taking the time to talk to me.I didn't know what had happened.I finally received a voice mail late the next day stating the price for the Wrong type of door. I called the next morn to advise them of this and was told I would receive a call with the correct price. I have yet to hear back from them. In the mean time I called Omaha Doors and windows. He came, was super nice. gave me a price right there and then and I have gone with this company. Elkhorn Glass was highly unprofessional, very rude to leave like that and wasted days of my time. I will never do business with them.

All of our windows were drafty or damaged and we had Elkhorn replace only one on a trial basis. We were so impressed with them. We will be using them again to replace all of our windows. They did a good with the installation of our window.

I found that they were a competitive, reasonably priced company and did quality work. They came recommended by others and I did some research on their services. Based on my experience, they did a great job and were prompt. We set a time and they stuck to it.

This company did an excellent job on sealing our door so that no more water could enter our home. We had the actual home builder out to our home about three times previously to work on that door, and he just could never figure it out. Each time he would think that he had fixed the door, it would then rain and water would keep re-entering our dining room. I was pleased with this company because they came out and fixed it for me the first time, and we have not had a problem with the door ever since.

I thought they were very courteous and quick with the installation of the three windows. They are standard windows, nothing fancy. They were also very careful getting the old ones out. They broke no glass and cleaned up all the mess when they were done. I don't remember what the bill came to but they are really affordable compared to other companies out there.