WASTE MANAGEMENT

Not sure if WM bought Dale's Trash Service, but one day we got a letter from WM saying they would be handling our account along with everyone's in the neighborhood. Same price, and we have always really like Dale's so we decided to keep it. We have had WM pick up trash for 3 weeks and it has been nothing but a headache. Each week was something, one was the trash can was laying in the middle of the street (no wind), one week I had an extra bag sitting next to the trash bin but they only emptied the bin and left the bag. I looked down the street and they did that with everyone else also. (Dale's always took any and everything on the curb). This final week it was in the street again with no wind with the trash canister about half full of trash still. I called to cancel, and they told me it would be $25 to pick up my trash can if I wanted to cancel service. So they charge almost 2 months worth of trash pickup to cancel service? No thank you, I'm going to Abe's. We miss you Dale's Trash!

unknown

Paid for trash/recycling service. Paid for 1 yr bc you would save money. 4 months in they stopped my service saying I owed money. After 4 phone calls and 2 weeks waiting and 3 hours on phone they finally resumed my service. I've had to call bc they've missed my house numerous times but have quickly come to pick up. I only stay with them bc of their price and recycling plus grass can be combined all year