The whole project should have only taken 1-2 weeks, but they only worked about 1 day a week, so it took 2-3 months. The quality of the work was OK, until it came to the tile work. He did a mediocre job and did not do the contrasting tile work right, then did a patch job to try to correct it. When I politely expressed the error, he became very rude and argumentative. He mis measured the windows and I am not pleased with the workmanship. My house is built with 2 X 6 but he didn't measure it and assumed the walls were 2 X 4 so had to piece the sills inside. At one point while they were working on the windows, I heard one of the workers say, "I don't care, its not my house." The son of the owner did do a lot of the work and I felt he did a good job with his portion of the job. The owner seemed very pleasant when he came for the estimate, but I will never use this company again and will not recommend them to anyone else. They were not responsive to issues after the work was completed.
Description of Work: Remodeled kitchen: replace countertop, sink, faucet, clean and re-coat existing cabinets, new lighting, new flooring and wall tile between cabinets and countertop. Also built in pull out shelves in cabinet pantry and corner bench seating. Also replaced 3 windows and concrete outside front steps.
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Service Categories
Cabinet Refacing and Refinishing,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Windows,
General Remodeling,
Plumbing,
Lighting,
Countertops and Backsplashes,
Concrete Pouring and Repair,
Ceramic Tile,
Ceiling Fans,
Flooring Sales and Installation
FAQ
NORTON CUSTOM HOMES INC is currently rated 2 overall out of 5.
No, NORTON CUSTOM HOMES INC does not offer free project estimates.
No, NORTON CUSTOM HOMES INC does not offer eco-friendly accreditations.
No, NORTON CUSTOM HOMES INC does not offer a senior discount.
No, NORTON CUSTOM HOMES INC does not offer emergency services.
No, NORTON CUSTOM HOMES INC does not offer warranties.