MIDWEST MUDJACKING INC

They told me it will start in a week or two.

A little pricey but they were pretty thorough

Great job on Mudjacking and caulking.

Simply outstanding work. They were prompt on the days they were scheduled to work. Completed work on time. Everything is professionally looking. I wish I would have called them sooner.

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They were able to completed the work within two weeks of when I first called them. They did raise the price from the estimate about $100.00. However the driveway had moved about 2 inches away from the garage. I was then able to lay a new 2 inch strip of drive between the garage and the drive. I didn't know I would have to reseal the spaces between the driveway slabs, but those are things you have to maintain anyway. I was very happy with the outcome.

They did an excellent job and were quick and cleanup afterward.

The estimate and work were done within a weeks time. They showed up when they said they would, did a very good job, and even gave me a few hints on how to prevent what caused the problem in the first place. Very satisfied, would certainly recommend them to others.

The company was very responsive despite there being snow on the ground. There secretary was wonderful at communicating with us about when the work could be performed and promptly emailed the invoice for the work. We were very pleased with their work.

This company was recommended by Hassenstab Concrete, Inc. on Thursday, May 10th. A representative came out to our home on Friday, May 11th and left us an estimate for the job to raise our top step on the porch due to one corner had started to sink towards the house. We decided to proceed with the proposal with Midwest Mudjacking and emailed the information Sunday, May 13th. I received a phone call this morning stating that they could complete the job today, May 14th! I was extremely pleased with such fast service. A few hours later 2 gentlemen came by and completed the job within 30-45 minutes, both of them were very professional and considerate.

They came to do the work within a half hour of the appointment. They set about doing the work without knocking on the door. When I heard the commotion, I came out to monitor what was going on. Pat patiently and proudly explained the process as it transpired. He explained his extensive experience with Benchmark homes, and had been their mud-jacker of choice until they Benchmark went broke. Midwest Mudjacking used a total of 40 cubic yards of slurry on my property, raising 4 sections of driveway, 5 sections of walkway, and 4 sections of patio. The only sign that the work was done are 2-inch diameter shadow circles in the concrete where the injection pipe is inserted. These circles are not noticeable after a few days when the "mud" has set and they blend in with the concrete. After about 2-1/2 years the work has proved well worth it. Everything has stayed aligned and level without further cracking. I would recommend the process. Communication may not be Midwest Mudjacking's strong suit, however, the quality of the work was well worth any annoyances and the price was reasonable, particularly when compared to totally redoing the concrete.

Let me just first say that I would rate this company excellent except for how poorly I was treated by the owner, Pat, after reporting a problem with the job. Their prices are fair but if you have a problem you will meet resistance from the start and an owner who has very little concern for customer satisfaction, if your experience is similar to mine. I had two companies provide quotes for the job: The first company came in at $500 while Midwest Mudjacking quoted $225. The receptionist Stephanie who scheduled the quote was very nice and professional. Someone came out a couple of days later and provided a bid that was well done, complete with a scale drawing on graph paper depicting the work to be completed and the cost. After accepting the bid, the receptionist called me the day before the work was to begin to let me know that their crew was coming out. The crew arrived as promised, but I was unaware they were there until after the work was already well underway. They did not come to the door to knock or confirm the work to be done prior to starting. Upon completion, a member of the crew came to the door with the bill and said that I could mail in a check or pay now. As he was preparing to leave, I asked if there were any issues I needed to be aware of. He stated that one of the panels was cracked during the process and showed me the damage - it is important to note that he did not inform me that one of the panels was cracked during the process on his own. I asked if there would be a discount due to the crack and was told that I would need to speak to someone in the office. A short time later, while walking by the garage I heard the alarm going off on our invisible fence system. An inspection revealed that the crew had used a saw to separate the sidewalk panels and had cut approximately 6-10 inches past the sidewalk, into the lawn, and into the concrete of our driveway, severing the buried invisible fence line in the process. The four inch cut into the driveway concrete was not repaired by the crew before they left. I called Midwest Mudjacking's office, spoke to Stephanie, and described the cracked panel and the damage to our invisible fence system. She said that she would have the owner Pat give me a call when he was available. Pat called the next morning and immediately took on a defensive tone when I explained that our invisible fence line had been cut and that a concrete panel had been cracked. He stated that, as stated in the contract, he was not responsible for any damage to electrical lines buried nearby and that cracks to concrete happen sometimes during the process. He never asked what I expected as far as a discount but immediately went of the defensive, raising his voice and claiming that I was trying to "rewrite the contract," despite the fact that I never once was given the opportunity to say what kind of discount I felt would be fair. He said that he would take the total of $225, divide it by six, for the number of panels that were raised, and provide a discount of half of this - $18.75. I told him that it was going to cost me nearly $100 to fix the invisible fence line that his crew cut (the Invisible Fence Company quoted me $93 to splice the cut). He explained angrily that the crew had to use a saw to cut the panels and can't stop the saw at the edge of the sidewalk because of the blade's circular shape. In reality a circular saw can be used to cut to an edge as long as the saw is pressed down far enough so that the full diameter of the blade is cutting the concrete instead of just the bottom portion. Apparently, the crew just used the bottom portion of the blade to cut the concrete and allowed the rest of the blade to cut into my lawn, through the invisible fence line, and into the concrete of my driveway. When I stated that I was also surprised that the crew that arrived did not include the person who had provided the quote, and that the two-man team looked like they were less than 20 years old, he angrily accused me of "judging a book by its cover" and said that the crew was very well experienced and had been doing mudjacking work for over seven years. So Pat, the owner, ended up yelling at me because of my concerns regarding damage to my property despite his "well-experienced" team not announcing their arrival, not confirming what was to be done, nor asking about any owner concerns prior to beginning the job. In addition they did not use a circular saw properly and cut into my lawn and driveway, severing a buried invisible fence line in the process. And, finally, this experienced team did not take the proactive step to point out that a panel had been cracked in the process before giving me the bill. For all of this, I was yelled at and ultimately hung up on with an angry "Whatever pal, have a nice day" without once being able to state what I felt would have been a fair discount. Just a final word of warning, if anything goes wrong and your experience is like mine, you can expect immediate pushback and an owner who will jump behind the "Midwest Mudjacking Inc. is not responsible for damage to plumbing or electrical, cracks in floors or walls or any damage which has occurred or might occur as a result of the mudjacking process" clause in the contract instead of taking the time to listen to and try to come to an agreement regarding customer concerns.

They came right out at their scheduled time and they got right. The guys knew what they were doing and they all worked really hard. They even put a new crack in a section and they decided to fix it for no charge. They were very kind and they did excellent work. They took pride in what they did and they cleaned up well.

I was very impressed with this company. I thought the price was very reasonable because of the work that was involved. They did not have any problems doing the work at all. The company has a great system to just get it done. The workers were friendly and answered all of my questions. I would recommend this company to anyone. They are unbelievable.

They used mud jacking on our steps to correct the slanting. The concrete installers use a squirting technique, which squirts the concrete into the steps, which is very cost effective. Instead of having to replace the steps this system saved us a lot of money. The steps look great and they do not slant any more. They did a wonderful job and we are pleased with the results.

We have always been leery of companies that were the only one in town, however there were two of them. They totally wrecked our cement steps from top to bottom. They drilled holes in the steps to pour concrete in order to raise the steps. The steps cracked and they left holes in the steps. It was just ridiculous. They told us to put dirt around the steps, it just looked terrible.